looks like no Orange launch day iPhone 5 via upgrade

andybno1 · 20-09-2012, 11:42

just a heads up spoke to Orange regarding my upgrade progress and they said they getting stock tomorrow and allocating phone when they come in and will be delivered within 7 working days

S-T-E-V-E · 20-09-2012, 11:58

Should have gone to Carphone Warehouse

andybno1 · 20-09-2012, 12:15

Quote:

Originally Posted by S-T-E-V-E

Should have gone to Carphone Warehouse

I looked at CPW and if I went through them the handset cost more

KOP1975 · 20-09-2012, 13:55

patience is a virtue.

To be fair to Orange they said it could take 30 days. So 7 days isnt bad.

Im on Orange so dissapointed it wont be here tomorrow but its not the end of the world

paulker · 20-09-2012, 14:04

I cancelled my upgrade with t-mobile telephone sales as the manager in my local T-Mobile shop said I wouldn't get it on Friday. I paid a £25 deposit and am collecting in store tomorrow.

andybno1 · 20-09-2012, 15:16

Quote:

Originally Posted by KOP1975

To be fair to Orange they said it could take 30 days. So 7 days isnt bad.

Im on Orange so dissapointed it wont be here tomorrow but its not the end of the world

seems new customers have already been allocated phones and had them dispatched with a UKMail reference so I thought oooh check my order and nope still not been allocated a phone

Quote:

Originally Posted by paulker

I cancelled my upgrade with t-mobile telephone sales as the manager in my local T-Mobile shop said I wouldn't get it on Friday. I paid a £25 deposit and am collecting in store tomorrow.

I was told I had to refuse delivery of handset to cancel my upgrade with orange

dragon87 · 20-09-2012, 15:18

I went into my local Orange store last Friday and paid my £25 deposit for my iphone5. I phoned today to query changing from a 16gb to a 32gb and was told my 16gb is available for collection from 0800 tomorrow and will be held until 1200 on Saturday - if i do not collect it in this time it will go to the next person in the pre order queue.

I had originally phoned orange and queried upgrading over the phone but they wanted my termination fee and fee for the iphone 5 upfront and the phone would be delivered by courier within 30 days of the launch date and i wasnt happy with that so just went to the store and paid the £25 deposit instead, i can collect the phone from my shop and pay the balance there and then. Much better!

davybhoy · 20-09-2012, 18:58

Quote:

Originally Posted by andybno1

just a heads up spoke to Orange regarding my upgrade progress and they said they getting stock tomorrow and allocating phone when they come in and will be delivered within 7 working days

I was told by Orange when I ordered it on the phone that Apple are dispatching them direct, they aren't coming through Orange. Guy in the Apple Store in Victoria Square said the same yesterday...

andybno1 · 20-09-2012, 19:09

Quote:

Originally Posted by davybhoy

I was told by Orange when I ordered it on the phone that Apple are dispatching them direct, they aren't coming through Orange. Guy in the Apple Store in Victoria Square said the same yesterday...

I'm just going off what 3 ppl at orange have told me

KOP1975 · 21-09-2012, 06:44

Quote:

Originally Posted by andybno1

seems new customers have already been allocated phones and had them dispatched with a UKMail reference so I thought oooh check my order and nope still not been allocated a phone

I was told I had to refuse delivery of handset to cancel my upgrade with orange

As with everything its all about the new customer. You get nothing for loyalty these days. Im off today so it would have been handy to have it delivered today. I havent been text a delivery number so I guess its not on its way today. Didnt know I could reserve in store as I work about 2 mins away from Orange store and live about 10 mins from one!

andybno1 · 21-09-2012, 08:05

shock horror Orange actually text me half an hour ago saying delivery friday..... checked my tracking and mines on the van

KevJ · 21-09-2012, 09:06

Quote:

Originally Posted by andybno1

shock horror Orange actually text me half an hour ago saying delivery friday..... checked my tracking and mines on the van

Just pray the driver's not using the iOS 6 Maps App; it'll never get to you

andybno1 · 21-09-2012, 09:33

Quote:

Originally Posted by KevJ

Just pray the driver's not using the iOS 6 Maps App; it'll never get to you

lol thanks for that one

dragon87 · 21-09-2012, 14:34

Just went and collected mine from the store!

davybhoy · 21-09-2012, 16:24

Mine just came through the door

andybno1 · 21-09-2012, 17:12

mine came about 1:30 this afternoon whilst I was out and about so I'm going through setup

20-09-2012, 11:42	#1
andybno1 Forum Member Join Date: Feb 2001 Location: Liverpool, UK Posts: 6,065	looks like no Orange launch day iPhone 5 via upgrade just a heads up spoke to Orange regarding my upgrade progress and they said they getting stock tomorrow and allocating phone when they come in and will be delivered within 7 working days

20-09-2012, 11:58	#2
S-T-E-V-E Forum Member Join Date: Apr 2008 Location: Leeds, UK Posts: 844	Should have gone to Carphone Warehouse

20-09-2012, 12:15	#3
andybno1 Forum Member Join Date: Feb 2001 Location: Liverpool, UK Posts: 6,065	Quote: Originally Posted by S-T-E-V-E Should have gone to Carphone Warehouse I looked at CPW and if I went through them the handset cost more

20-09-2012, 13:55	#4
KOP1975 Forum Member Join Date: May 2008 Location: Romford Posts: 849	patience is a virtue. To be fair to Orange they said it could take 30 days. So 7 days isnt bad. Im on Orange so dissapointed it wont be here tomorrow but its not the end of the world

20-09-2012, 14:04	#5
paulker Forum Member Join Date: Nov 2008 Posts: 901	I cancelled my upgrade with t-mobile telephone sales as the manager in my local T-Mobile shop said I wouldn't get it on Friday. I paid a £25 deposit and am collecting in store tomorrow.

20-09-2012, 15:16	#6
andybno1 Forum Member Join Date: Feb 2001 Location: Liverpool, UK Posts: 6,065	Quote: Originally Posted by KOP1975 To be fair to Orange they said it could take 30 days. So 7 days isnt bad. Im on Orange so dissapointed it wont be here tomorrow but its not the end of the world seems new customers have already been allocated phones and had them dispatched with a UKMail reference so I thought oooh check my order and nope still not been allocated a phone Quote: Originally Posted by paulker I cancelled my upgrade with t-mobile telephone sales as the manager in my local T-Mobile shop said I wouldn't get it on Friday. I paid a £25 deposit and am collecting in store tomorrow. I was told I had to refuse delivery of handset to cancel my upgrade with orange

20-09-2012, 15:18	#7
dragon87 Forum Member Join Date: Dec 2011 Posts: 42	I went into my local Orange store last Friday and paid my £25 deposit for my iphone5. I phoned today to query changing from a 16gb to a 32gb and was told my 16gb is available for collection from 0800 tomorrow and will be held until 1200 on Saturday - if i do not collect it in this time it will go to the next person in the pre order queue. I had originally phoned orange and queried upgrading over the phone but they wanted my termination fee and fee for the iphone 5 upfront and the phone would be delivered by courier within 30 days of the launch date and i wasnt happy with that so just went to the store and paid the £25 deposit instead, i can collect the phone from my shop and pay the balance there and then. Much better!

20-09-2012, 18:58	#8
davybhoy Forum Member Join Date: May 2006 Location: Belfast Posts: 1,241	Quote: Originally Posted by andybno1 just a heads up spoke to Orange regarding my upgrade progress and they said they getting stock tomorrow and allocating phone when they come in and will be delivered within 7 working days I was told by Orange when I ordered it on the phone that Apple are dispatching them direct, they aren't coming through Orange. Guy in the Apple Store in Victoria Square said the same yesterday...

20-09-2012, 19:09	#9
andybno1 Forum Member Join Date: Feb 2001 Location: Liverpool, UK Posts: 6,065	Quote: Originally Posted by davybhoy I was told by Orange when I ordered it on the phone that Apple are dispatching them direct, they aren't coming through Orange. Guy in the Apple Store in Victoria Square said the same yesterday... I'm just going off what 3 ppl at orange have told me

21-09-2012, 06:44	#10
KOP1975 Forum Member Join Date: May 2008 Location: Romford Posts: 849	Quote: Originally Posted by andybno1 seems new customers have already been allocated phones and had them dispatched with a UKMail reference so I thought oooh check my order and nope still not been allocated a phone I was told I had to refuse delivery of handset to cancel my upgrade with orange As with everything its all about the new customer. You get nothing for loyalty these days. Im off today so it would have been handy to have it delivered today. I havent been text a delivery number so I guess its not on its way today. Didnt know I could reserve in store as I work about 2 mins away from Orange store and live about 10 mins from one!

21-09-2012, 08:05	#11
andybno1 Forum Member Join Date: Feb 2001 Location: Liverpool, UK Posts: 6,065	shock horror Orange actually text me half an hour ago saying delivery friday..... checked my tracking and mines on the van

21-09-2012, 09:06	#12
KevJ Forum Member Join Date: Nov 2011 Location: Rugeley Posts: 65	Quote: Originally Posted by andybno1 shock horror Orange actually text me half an hour ago saying delivery friday..... checked my tracking and mines on the van Just pray the driver's not using the iOS 6 Maps App; it'll never get to you

21-09-2012, 09:33	#13
andybno1 Forum Member Join Date: Feb 2001 Location: Liverpool, UK Posts: 6,065	Quote: Originally Posted by KevJ Just pray the driver's not using the iOS 6 Maps App; it'll never get to you lol thanks for that one

21-09-2012, 14:34	#14
dragon87 Forum Member Join Date: Dec 2011 Posts: 42	Just went and collected mine from the store!

21-09-2012, 16:24	#15
davybhoy Forum Member Join Date: May 2006 Location: Belfast Posts: 1,241	Mine just came through the door

21-09-2012, 17:12	#16
andybno1 Forum Member Join Date: Feb 2001 Location: Liverpool, UK Posts: 6,065	mine came about 1:30 this afternoon whilst I was out and about so I'm going through setup

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looks like no Orange launch day iPhone 5 via upgrade