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Orange no longer Simply Broadband?
gazdee
Posts: 341 Forum Member
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Hi,
Not sure how genuine this is, but a friend of mine as said he's received a letter from Orange stating that they no longer offer the Simply Broadband package which is broadband on its own, and that he will have to take up landline with them in order to keep his broadband service.
As anyone else heard or had any correspondence like this?
I've checked the website and they don't offer the broadband only package any longer, but offer broadband and phone.
I'm just concerned as I'm with Orange and I'm now preparing myself for the options available to me if this is the case.
Not sure how genuine this is, but a friend of mine as said he's received a letter from Orange stating that they no longer offer the Simply Broadband package which is broadband on its own, and that he will have to take up landline with them in order to keep his broadband service.
As anyone else heard or had any correspondence like this?
I've checked the website and they don't offer the broadband only package any longer, but offer broadband and phone.
I'm just concerned as I'm with Orange and I'm now preparing myself for the options available to me if this is the case.
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I've currently got home phone & broadband with them. I did just have broadband with them before I changed my package, so I don't know what would have happened if I hadn't changed it myself?
I'll see how much all this cost before I decide what to do further.
Less choice once again.
How long will it be before there are no ISps that will allow you broadband with out their phone service?
If say British Gas say you can't have their gas without their electric there would be hell to play and no doubt Ofgen would get involved and so they should, so why on earth should the telecoms market be any different?
If seems too good to be true... in the end it usually is.
They are a buisness, not a charity.
Virgin Media - O2. At the top of my head but there are many more.
However I have no issues in taking a phone service if it meant getting Broadband.
The regulators are Spineless. Example, Ofwot - United Utilitles treat the customers poorly, United Utilities know this as we as water consumers cannot choose to switch our services.
Dave
Who the hell said anything about them being a charity? surely if they offered just broadband, they can put it for a higher price that if you use their phone services as well?
virgin media is cable and you still got to have their cable, but yes you are right you don't have to have their phone service.
O2 will follow, and I expect others will follow as well.
That is you, not me. thankfully my last ADSL supplier was broadband only, which allowed me to choose what telecom company i wanted to use and I had one that offered a basic service for a decent price, not try and give me free this and free that, which is not really free as we pay for it in the end.
I still can't understand how Bt as a monopoly and they still are can get away with it?
Maybe you are right, but I bet still bet you if BG would not allow someone to take their Gas unless they take their electric there would be hell to play.
i know a few people who still got BG for Gas and Npower for electric. Saying that I still know of one who got BT for broadband but their phone with someone else, that was only because they are still on a old package.
But that is your choice, people should not be forced into it. If I went back to fixed line broadband, i would not know who to go to, maybe back to ADSL on the Cable and wireless network, that is if Cable and wireless don't get mucked around by Vodafone.
Well done Tescos, but i wonder if that their LLU service only.
For some people it may work out cheaper.
But you still need a landline. So if it will it save any money in the long run?
Not always, just like it is not always cheaper to get your gas and electric from the same supplier.
I have a mate who found that out and he saves money by having gas from one supplier and electric from another. a lot of mucking about mind you to find the best deal , I could not be bothered
Ok, if you go for something like Talk Talk which is dirt cheap anyway, then it would cost you more with another supplier, but if you go for a decent ISP, which cost more than Talk Talk anyway, not using their phone service may save you money or may offer you more.
when I was with ADSL24, I paid just under £20 for my broadband and about a tenner for my phone line rental from First telecoms. to me that was a good price for what I got. even then First telecom gave me free weekends and evenings, which I never used.
It is not all about price, it is also about service and getting what you want.
Like now I am getting the service I want, 10 Mb/s and no phone line.
How is Orange Broadband
We are thinking of leaving BT
Not sure between Orange or Virgin
12 Mb/s with O2 and TalkTalk LLU
22 Mb/s with TalkTalk FTTC - BT resell package. (Did drop to 19 Mb/s due to BT and DLM software!!)
33 Mb/s with Virgin. (broadband, Line rental evening and weekends calls, M+ TV with 1x HD STB - £30.30 per month)
Orange is not bad for everyday use and has been reliable for a long time. However Virgin is a totally different option as so long as you can be cabled in you would get much faster broadband. Also may involve different options - not something I know much about.
It is ok until there is a problem.
They have the worst customer service ever. We were without working internet for 10 days and customer service was no help at all. Their tech support call centre is not in the UK. They don't talk to the people who might be able to fix something.
They also tried to keep charging me after I'd cancelled. Billing Customer service was a little better than on the technical side. I had to pay for the calls since we were no longer Orange land line customers.