Digital Spy

Search Digital Spy
 

DS Forums

 
 

deleted email account but still getting emails


Reply
Thread Tools Search this Thread
Old 10-10-2012, 21:31
stringman
Forum Member
 
Join Date: Aug 2009
Posts: 234

Rather foolishly I went to change the password on my tiscali email account ( from the talk talk website) whilst under heavy pain killing meds. I managed to delete the account instead!!

I phoned up the help desk but was told thats it nothing they can do.

yet 4 hours later I can still pick up and send emails from the account.
I can log into the webmail ok, but if i go to the account settings it doesnt recognise the email.

My question is, is it a matter of time before the account properly shuts down or will i be able to use it as before just without the admin controls

I really wanyt to keep the email but am nervous that it will suddenly dissapear without warning

Thanks for any insight
stringman is offline   Reply With Quote
Please sign in or register to remove this advertisement.
Old 10-10-2012, 21:53
cmorris
Forum Member
 
Join Date: Jan 2005
Location: Leicester
Posts: 4,796
The account unfortunately get deleted eventually.
cmorris is offline   Reply With Quote
Old 10-10-2012, 22:19
Maxatoria
Forum Member
 
Join Date: Apr 2011
Posts: 6,555
They probably have a clear down of old accounts every once in a while so until they run the clearup you'll be ok
Maxatoria is offline   Reply With Quote
Old 10-10-2012, 23:53
evil c
Forum Member
 
Join Date: Dec 2010
Location: Wirral Peninsula
Posts: 3,516
You have nothing to lose by going to the TalkTalk forum, starting a new thread there and see if TalkTalk will reinstate your account (given the circumstances) before the deletion becomes final.
evil c is offline   Reply With Quote
Old 11-10-2012, 07:42
stringman
Forum Member
 
Join Date: Aug 2009
Posts: 234
i will give that a go but the technical support guy said there was nothing they can do which seems mad if you ask me
stringman is offline   Reply With Quote
Old 11-10-2012, 11:21
evil c
Forum Member
 
Join Date: Dec 2010
Location: Wirral Peninsula
Posts: 3,516
Don't pay any attention to what the guy on the phone said. The forum can move mountains if so inclined and don't delay in posting your thread. The sooner the better, if deletions are processed automatically. And before I forget again, if you haven't done this already, copy any important emails and contacts from the Tiscali account in case it suddenly gets deleted. TalkTalk sometimes read this forum and might respond. It's a shame you didn't mention TalkTalk in the thread title.
evil c is offline   Reply With Quote
Old 11-10-2012, 13:10
TalkTalkSupport
Forum Member
 
Join Date: Sep 2010
Location: UK
Posts: 160
Rather foolishly I went to change the password on my tiscali email account ( from the talk talk website) whilst under heavy pain killing meds. I managed to delete the account instead!!

I phoned up the help desk but was told thats it nothing they can do.

yet 4 hours later I can still pick up and send emails from the account.
I can log into the webmail ok, but if i go to the account settings it doesnt recognise the email.

My question is, is it a matter of time before the account properly shuts down or will i be able to use it as before just without the admin controls

I really wanyt to keep the email but am nervous that it will suddenly dissapear without warning

Thanks for any insight

Hi stringman,

If you tweet us @TalkTalkCare or join the TalkTalk Members Forum we can invesitgate into this and advise you further.

@Evil C, fear not, we dont identify threads from Titles alone, we have more dynamic methods to bring support requests to our attention.

Regards

Mark
TalkTalk Online Community Department.
TalkTalkSupport is offline   Reply With Quote
Old 11-10-2012, 13:39
RobinOfLoxley
Forum Member
 
Join Date: May 2009
Location: Devon
Posts: 6,874
Not sure how merged AOL, Tiscali and TalkTalk systems are, but I can undelete with AOL.

Maybe there is an easy similar thing for OP.

http://help.aol.com/help/microsites/...2&radios=False
RobinOfLoxley is offline   Reply With Quote
Old 11-10-2012, 15:28
evil c
Forum Member
 
Join Date: Dec 2010
Location: Wirral Peninsula
Posts: 3,516
Thanks to Mark in TalkTalk for responding.

OP, if TalkTalk restore your email account, let the forum know in case someone else has a similar mishap in the future.
evil c is offline   Reply With Quote
Old 12-10-2012, 09:34
stringman
Forum Member
 
Join Date: Aug 2009
Posts: 234
Hi stringman,

If you tweet us @TalkTalkCare or join the TalkTalk Members Forum we can invesitgate into this and advise you further.

@Evil C, fear not, we dont identify threads from Titles alone, we have more dynamic methods to bring support requests to our attention.

Regards

Mark
TalkTalk Online Community Department.


Mark

thanks for that.
I dont do tweets but i did follow the advice on here and post on the talktalkforum

10 views and sunk without a trace.

http://www.talktalkmembers.com/forum...ad.php?t=87920

it seems that as its still active until they clean the servers that IT MUST be possible to recover the setting.
i do apprecciate that there may not be a pre configured way like aol but I am sure that a man in talktalk land somewhere with a pc can do some magic
Thanks
stringman is offline   Reply With Quote
Old 13-10-2012, 00:04
evil c
Forum Member
 
Join Date: Dec 2010
Location: Wirral Peninsula
Posts: 3,516
Andy, perhaps you could PM Mark and see if he can help you.
evil c is offline   Reply With Quote
Old 13-10-2012, 00:42
LION8TIGER
Forum Member
 
Join Date: May 2005
Posts: 7,502
10 views and sunk without a trace.
They don't work weekends, you should get a reply early next week but do not bump your post as you will go to the back of the queue.
LION8TIGER is offline   Reply With Quote
Old 19-10-2012, 17:23
stringman
Forum Member
 
Join Date: Aug 2009
Posts: 234
well the accounts dont get deleted but blacklisted so no one else can use them

and appernently once on the blacklist thats it there is no going back so thats buggered that.

thanks for trying though
stringman is offline   Reply With Quote
Old 20-10-2012, 02:35
evil c
Forum Member
 
Join Date: Dec 2010
Location: Wirral Peninsula
Posts: 3,516
I just checked your post and the replies on the TalkTalk forum. If Mark sees any other similar posts on DS at least now he can tell the poster that once the account is deleted by the user, then it cannot be reinstated. I note also that TalkTalk do work weekends.
evil c is offline   Reply With Quote
 
Reply



Thread Tools Search this Thread
Search this Thread:

Advanced Search

 
Forum Jump


All times are GMT. The time now is 14:12.