• TV
  • MOVIES
  • MUSIC
  • SHOWBIZ
  • SOAPS
  • GAMING
  • TECH
  • FORUMS
  • Follow
    • Follow
    • facebook
    • twitter
    • google+
    • instagram
    • youtube
Hearst Corporation
  • TV
  • MOVIES
  • MUSIC
  • SHOWBIZ
  • SOAPS
  • GAMING
  • TECH
  • FORUMS
Forums
  • Register
  • Login
  • Forums
  • Gadgets
  • Tablets and e-Readers
Ipad not downloading iPlayer programs
Weeksy
29-10-2012
Hi all,

Just noticed a load of the programmes I usually download on iPlayer for ipad for later viewing, are now not downloadable - the link just isn't there.

Anyone got similar issues or is it just a bug? Wondering if they've got some DRM issues so have pulled some downloads.

IslandNiles
29-10-2012
Just had a look at some programmes on the Featured pages.

The Thick of It, Hebburn, The Choir had download links. But Strictly, Graham Norton, Merlin and Harry & Paul didn't.

Perhaps a glitch?
Weeksy
29-10-2012
Glad its not just me, thanks for that
Lollytroll
30-10-2012
If someone finds out what's going on can they let me know also been like this for a few days booo
Scooby326
30-10-2012
Likewise not happy. I usually download stuff to watch on the train to work!
connoisseur69uk
30-10-2012
I am having trouble accessing iTunes, Apps Store and Music Store on my iPad 2

When I select the apps I get a "loading" screen and then a blank white screen!

Anyone having a similar problem...iTunes is fine on my PC?
len112
30-10-2012
Originally Posted by connoisseur69uk:
“I am having trouble accessing iTunes, Apps Store and Music Store on my iPad 2

When I select the apps I get a "loading" screen and then a blank white screen!

Anyone having a similar problem...iTunes is fine on my PC?”

Yes I have the same problem .
connoisseur69uk
30-10-2012
Can't find anything about this on the net but there must be a problem at Apple!
d123
31-10-2012
It must be rectified now, I have just tested it and downloaded Hebburn without any problem. 160MB downloaded in around 1 min. Program tested and playing off line.
IslandNiles
31-10-2012
It hasn't been rectified for me. Not one of the ten programmes on the Featured page has a download button.
d123
31-10-2012
Originally Posted by IslandNiles:
“It hasn't been rectified for me. Not one of the ten programmes on the Featured page has a download button.”

Get you now, if I go via the featured page, the download button is missing, strangely, some of the programs if you search and click them do give the download option.

Have you emailed the BBC?
IslandNiles
31-10-2012
I haven't. I wonder if anyone has reported it.
d123
31-10-2012
Originally Posted by IslandNiles:
“I haven't. I wonder if anyone has reported it.”

I've just reported it from within the app.

Direct link
https://iplayerhelp.external.bbc.co....orms/emailPage
Lollytroll
31-10-2012
I have managed to download some shows like cuckoo and breakaway but dragons den and a few others are missing the button still, maybe they are working on a fix
d123
01-11-2012
Should be fixed now, had an email reply to my report.

Quote:
“Thank you for contacting the BBC iPlayer Support Team.

We understand that you reported that you were not able to download any new content on iOS devices via the BBC iPlayer app.

The problem is now resolved and was due to technical issue. The underlying fault was resolved on Wednesday afternoon (31 October 2012), but it would have taken a while for the system to work through its backlog of programmes to be published as a download.

BBC iPlayer would like to apologise for any inconvenience caused and to thank all of those who took the time to report this issue to us.

Thanks for taking the time to contact us.

Kind Regards”

VIEW DESKTOP SITE TOP

JOIN US HERE

  • Facebook
  • Twitter

Hearst Corporation

Hearst Corporation

DIGITAL SPY, PART OF THE HEARST UK ENTERTAINMENT NETWORK

© 2015 Hearst Magazines UK is the trading name of the National Magazine Company Ltd, 72 Broadwick Street, London, W1F 9EP. Registered in England 112955. All rights reserved.

  • Terms & Conditions
  • Privacy Policy
  • Cookie Policy
  • Complaints
  • Site Map