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Old 01-11-2012, 18:37   #1
cmorris
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Internet Problem

Would Windows Firewall switched on in Win Vista block entire access to the Internet?
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Old 01-11-2012, 19:01   #2
tealady
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Try this
http://www.ehow.com/how_6296173_stop...-firewall.html
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Old 01-11-2012, 19:05   #3
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I have 2 years experience as an IT Technician (working in a school) plus 9 years on my own plus a BTEC HND in Computer Engineering and Software Engineering
http://forums.digitalspy.co.uk/showp...94&postcount=9

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Old 01-11-2012, 19:19   #4
max99
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Originally Posted by cmorris View Post
Would Windows Firewall switched on in Win Vista block entire access to the Internet?
Yes, no, maybe and huh?

Context is important. So are details.
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Old 01-11-2012, 20:07   #5
cmorris
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Unable to get Internet wired or wireless on PC but can get internet wireless and wired on netbook and wireless on ipad
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Old 01-11-2012, 20:16   #6
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Originally Posted by cmorris View Post
Unable to get Internet wired or wireless on PC but can get internet wireless and wired on netbook and wireless on ipad
Have you tried turning the Firewall off on the affected PC? Perhaps not advised for long term use but as a quick test should be OK.

But at least it will confirm whether or not it is the firewall.
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Old 01-11-2012, 20:31   #7
Maxatoria
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checked all the TCP/IP settings for wireless and wired links are set to auto?

also disable the anti virus

and perhaps also try pinging some sites to see if theres any response

but that sort of thing is teaching granny to suck eggs
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Old 01-11-2012, 20:36   #8
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checked all the TCP/IP settings for wireless and wired links are set to auto?

also disable the anti virus

and perhaps also try pinging some sites to see if theres any response

but that sort of thing is teaching granny to suck eggs
Quote:
Originally Posted by chrisjr View Post
Have you tried turning the Firewall off on the affected PC? Perhaps not advised for long term use but as a quick test should be OK.

But at least it will confirm whether or not it is the firewall.
To somebody with as much experience as the OP it is like teaching them to suck eggs, they would have already tried all.... Ah on second thoughts forget it!
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Old 01-11-2012, 20:54   #9
cmorris
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I have done everything that I could think of as IT Technicians would do

ipconfig /all /renew /release etc
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Old 01-11-2012, 21:22   #10
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I have done everything that I could think of as IT Technicians would do

ipconfig /all /renew /release etc
You obviously don't think much then

I would disable/enable the connection, check proxy settings, do a malware scan, reset the browser. That's about 20 seconds thinking...
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Old 01-11-2012, 21:28   #11
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I have enabled disabled connetion lots of times to test. Did diagnostic and repair quite a few times. Malware, C Cleaner, Disk Cleanup. Rest Browser etc
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Old 01-11-2012, 21:51   #12
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Originally Posted by cmorris View Post
Unable to get Internet wired or wireless on PC but can get internet wireless and wired on netbook and wireless on ipad
So why didn't you mention this in the OP? As an IT technician then, you should be aware that giving all the info will help people solve the problem.
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Old 01-11-2012, 21:55   #13
cmorris
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Yes sorry
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Old 01-11-2012, 21:58   #14
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Another good thing to try is to completely delete the network adaptor in Device Manager and allow Windows to reinstall it. However, if neither the wired or wireless adaptor is working its likely that the networking settings are screwed up. Has the PC had a malware attack in the past?
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Old 01-11-2012, 22:02   #15
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I have enabled disabled connetion lots of times to test. Did diagnostic and repair quite a few times. Malware, C Cleaner, Disk Cleanup. Rest Browser etc
Reset router (using a pin), if switching it off and then on doesn't work?
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Old 01-11-2012, 22:21   #16
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Old 01-11-2012, 23:16   #17
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The router is fine as ipad connects to the internet by wireless and my netbook connects to the internet both by wireless and wiredvplus my phone connects wireless.

So the router is working perfectly

At present I am full scanning the PC for Maware and viruses.
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Old 01-11-2012, 23:46   #18
max99
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Regardless of whether or not any other devices are successfully connecting, switching the router off for a minute is always one of the first things to try.

Background info on the machine and detailing any existing or previous problems is also important to help people diagnose it.

Actually describing the fault is also important. Is it connecting to the router? Getting an IP address? What error messages, etc.?
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Old 02-11-2012, 11:15   #19
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Originally Posted by cmorris View Post
Unable to get Internet wired or wireless on PC but can get internet wireless and wired on netbook and wireless on ipad
What browser are you using? When trying to access the internet when wired, what messages do you get on screen?

Internet Explorer shows a "Diagnose connection problem" button when it cannot access the internet. What does this tell you?
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Old 02-11-2012, 12:49   #20
j.smith1981
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Another good thing to try is to completely delete the network adaptor in Device Manager and allow Windows to reinstall it
This should eradicate any possibility that any layer in the O.S.I. model.
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Old 02-11-2012, 13:45   #21
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If you were not previously using wireless it is possible that the Wireless Zero Config service is turned off. Check in Control Panel - Administrative Tools - Services. If it's off a) turn it on and b) set it to start automatically.

This service also gets turned off if you have loaded any third-party wireless card software, e.g. that came with a dongle of some sort.
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Old 02-11-2012, 13:58   #22
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if its got a cd drive then just burn a linux live iso and see if it works with the wired connection, will at least rule out faulty hardware

and check theres no pratting being done to the router such as mac filtering etc or site blocking done incorrectly
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Old 02-11-2012, 14:15   #23
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are you using avg downgraded from avg internet security suite to free avg anti-virus as this causes that problem.
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Old 02-11-2012, 16:39   #24
cmorris
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Fixed it and all working Ok now. The LAN was disabled in BIOS and I removed card and reinstalled and all powered off and waited 5 minutes. It then came back to life and was able to browse we pages again
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Old 03-11-2012, 01:22   #25
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I have has same problem and its driving me nuts.

Yesterday I just got a message on laptop saying I was connected but the unable to identify network. Tried wireless and LAN and no joy.

Searched all over the web for help. Tried some suggestions but still no joy.

2 tablets, 3 other laptops, 2 360's and two 3DS all connect fine.
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