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HDR 1000S - Failed Recordings EVERY NIGHT |
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#1 |
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Forum Member
Join Date: May 2008
Location: Hatfield, Herts
Posts: 72
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HDR 1000S - Failed Recordings EVERY NIGHT
Every morning I seem to have several failed recordings, I have also noticed that the box doesn't seem to auto switch if there is a channel clash when a recording is about to start. Am I missing a setting somewhere? Or, is anyone else noticing this?
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#2 |
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Forum Member
Join Date: Jun 2010
Location: Perchede, France
Posts: 1,936
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Quote:
Every morning I seem to have several failed recordings, I have also noticed that the box doesn't seem to auto switch if there is a channel clash when a recording is about to start. Am I missing a setting somewhere? Or, is anyone else noticing this?
1. Does the active tuner show signal quality of >50%? 2, Do you see a message that two cables are connected. Repeat after starting an instand record on BBC1 - can you change to 407 now? |
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#3 |
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Forum Member
Join Date: May 2008
Location: Hatfield, Herts
Posts: 72
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Quote:
Change to channel 407. Go to system info and display signal level.
1. Does the active tuner show signal quality of >50%? 2, Do you see a message that two cables are connected. Repeat after starting an instand record on BBC1 - can you change to 407 now? Start recording on BBC1 able to return to 407 now showing both tuners active with signal >50% |
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#4 |
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Forum Member
Join Date: May 2005
Location: Redditch Worcs
Posts: 17,289
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Quote:
Right, so turn to 407, signal is >50% states connected with two cables but only tuner 1 showing as active with a signal.
Start recording on BBC1 able to return to 407 now showing both tuners active with signal >50% |
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#5 |
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Forum Member
Join Date: Mar 2009
Location: Hampshire
Posts: 7
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Hi,
I also have the same issue and contacted Humax. They advised to remove the Ethernet cable as this appears to be confusing the box. I have some recordings planned this afternoon (which always fail) and will let you know if the removal of the Ethernet resolves the issue. He also advised that the signal strength for tuner 2 may show as bad / no signal. This is a known error and will be fixed with a future update. |
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#6 |
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Forum Member
Join Date: Jun 2010
Location: Perchede, France
Posts: 1,936
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Quote:
Right, so turn to 407, signal is >50% states connected with two cables but only tuner 1 showing as active with a signal.
Start recording on BBC1 able to return to 407 now showing both tuners active with signal >50% |
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#7 |
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Forum Member
Join Date: May 2008
Location: Hatfield, Herts
Posts: 72
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Quote:
That is signal quallity (not strength?)
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#8 |
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Forum Member
Join Date: May 2008
Location: Hatfield, Herts
Posts: 72
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Quote:
Hi,
I also have the same issue and contacted Humax. They advised to remove the Ethernet cable as this appears to be confusing the box. I have some recordings planned this afternoon (which always fail) and will let you know if the removal of the Ethernet resolves the issue. He also advised that the signal strength for tuner 2 may show as bad / no signal. This is a known error and will be fixed with a future update. |
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#9 |
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Forum Member
Join Date: Jun 2010
Location: Perchede, France
Posts: 1,936
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Quote:
Strength is at 90% (ish, hard to tell as it doesn't actually give a figure) and Quality is at 100%
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#10 |
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Forum Member
Join Date: May 2008
Location: Hatfield, Herts
Posts: 72
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Quote:
That is a very good quality signal for 407 - Neven seen 100% quality on it reported before.
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#11 |
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Forum Member
Join Date: Jun 2010
Location: Perchede, France
Posts: 1,936
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Quote:
Hahaha, obviously I'm just special
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#12 |
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Forum Member
Join Date: Mar 2009
Location: Hampshire
Posts: 7
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Quote:
Doesn't that kind of defeat the purpose of the box having to take the network cable out to enable it to record consitently?! hahaha...
Agreed, and made no difference, all recordings this afternoon failed. |
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#13 |
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Forum Member
Join Date: Jun 2010
Location: Perchede, France
Posts: 1,936
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Quote:
Agreed, and made no difference, all recordings this afternoon failed.
Humax and freesat are known to monitor these forums so exact details rather than "all recordings this afternoon failed" may lead to quicker resolution. As a software designer and tester some years ago I would suggest you include all details including the channel that it is tuned to. |
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#14 |
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Forum Member
Join Date: Mar 2009
Location: Hampshire
Posts: 7
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Quote:
The network cable would make no difference at all - the support guy (I think) was thinking of a much older unit where certain local network problems have been found to cause problems.
Humax and freesat are known to monitor these forums so exact details rather than "all recordings this afternoon failed" may lead to quicker resolution. As a software designer and tester some years ago I would suggest you include all details including the channel that it is tuned to. This afternoon was C5 (Neighbours) and BBC1, C4 yesterday evening between 20:00 - 22:00. They are all series link recordings. I have now cleared all my recordings and reprogrammed them. Will see if this works. If not, will return the box back to John Lewis. |
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#15 |
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Forum Member
Join Date: Sep 2011
Location: UK
Posts: 451
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Quote:
Yes, spoke to Humax Technical support and explained I had a 1000S.
This afternoon was C5 (Neighbours) and BBC1, C4 yesterday evening between 20:00 - 22:00. They are all series link recordings. I have now cleared all my recordings and reprogrammed them. Will see if this works. If not, will return the box back to John Lewis.
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#16 |
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Forum Member
Join Date: Oct 2012
Posts: 49
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whats the story with channel 407 ?
Quote:
Change to channel 407. Go to system info and display signal level.
1. Does the active tuner show signal quality of >50%? 2, Do you see a message that two cables are connected. Repeat after starting an instand record on BBC1 - can you change to 407 now? AAMOI... whats the story with channel 407 ?, as when I input 407 it comes up 'Channel not available' Just curious...lol |
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#17 |
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Forum Member
Join Date: May 2005
Location: Redditch Worcs
Posts: 17,289
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Quote:
I've only recorded a couple of timed recordings myself so far, ie. a couple of films and both have recorded okay.
AAMOI... whats the story with channel 407 ?, as when I input 407 it comes up 'Channel not available' Just curious...lol It's usually a dish alignment issue. Try these channels which are on adjacent transponders. 135 CBS Reality 403 Food Network 404 Food Network + 1 140 BET (Black Entertainment TV) 509 Zing TV 206 RT 401 INFORMATION TV 515 Vintage TV 211 CCTV-NEWS 308 UMP Movies 690 Inspiration TV 694 God Channel 696 TBN EUROPE 851 Netplay TV |
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#18 |
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Forum Member
Join Date: Oct 2012
Posts: 49
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Thx for the reply. Yes I believe I get all those channels but not 407 just says unavailabe... though it doesn't appear to affect the working of the box.
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#19 |
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Forum Member
Join Date: May 2005
Location: Redditch Worcs
Posts: 17,289
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Quote:
Thx for the reply. Yes I believe I get all those channels but not 407 just says unavailabe... though it doesn't appear to affect the working of the box.
Next time there is a channel line up change or a ota software update it's likely your box won't pick it up. |
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#20 |
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Forum Member
Join Date: Oct 2012
Posts: 49
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Quote:
7
Next time there is a channel line up change or a ota software update it's likely your box won't pick it up. I'll try another full search, it just occured to me.. I may have inadvertantly deleted it when pruning out channels I'll never watch... |
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#21 |
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Forum Member
Join Date: May 2005
Location: Redditch Worcs
Posts: 17,289
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Quote:
signal quality is around 95% on most channels, mainly due to fact we have a 65mm dish fitted, though it was originally set/tweaked for Sky... so are you saying the dish may just be off alignment a touch.
I'll try another full search, it just occured to me.. I may have inadvertantly deleted it when pruning out channels I'll never watch...
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#22 |
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Forum Member
Join Date: May 2008
Location: Hatfield, Herts
Posts: 72
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Quote:
If it was there and viewable and then deleted it, that would explain it
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#23 |
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Forum Member
Join Date: Oct 2012
Posts: 49
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Quote:
If it was there and viewable and then deleted it, that would explain it
![]() I tend to delete all the channels I know I'd never watch, I also delete all the radio channels too, as I have Dab radio's for that job.. just think it makes the EPG more managable and in theory possibly faster but I dont think it does..lol On the subject of EPG I still don't like that delay when scrolling a page at a time, I can only assume it's not being buffered. So I hope that improves with updates too. Pleased that the original poster 'justnj' managed to sort his problem out by changing the box, strange though. I've done several timed recordings including split programs with news breaks ect. and so far no issues, so hopefully it was indeed just a iffy box. |
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#24 |
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Forum Member
Join Date: May 2005
Location: Redditch Worcs
Posts: 17,289
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Quote:
On the subject of EPG I still don't like that delay when scrolling a page at a time, I can only assume it's not being buffered. So I hope that improves with updates too.
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#25 |
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Forum Member
Join Date: Oct 2012
Posts: 49
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Quote:
I think that's correct. I have noticed if you bring up the guide straight after a boot there are sometimes gaps in the epg that take a short time to populate.
So Graham I assume they are only loading one page at a time into the flash mem buffer, IOW the whole of the EPG listings is stored on the drive as maybe not enough room to store the whole EPG in it's 1mb of nand memory. Makes you wonder how Sky do it on their HD boxes, because ours was almost instant when scrolling though their EPG. I suspect it's likely due to the OS as HTML5 scripting is probably slower than say something written in low level like assembler language.. not that many people use that these days... otherwise Windows 7 would have fit on a few floppies again...lol |
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