Every morning I seem to have several failed recordings, I have also noticed that the box doesn't seem to auto switch if there is a channel clash when a recording is about to start. Am I missing a setting somewhere? Or, is anyone else noticing this?
HDR 1000S - Failed Recordings EVERY NIGHT
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Originally Posted by justnj:
“Every morning I seem to have several failed recordings, I have also noticed that the box doesn't seem to auto switch if there is a channel clash when a recording is about to start. Am I missing a setting somewhere? Or, is anyone else noticing this?”
“Every morning I seem to have several failed recordings, I have also noticed that the box doesn't seem to auto switch if there is a channel clash when a recording is about to start. Am I missing a setting somewhere? Or, is anyone else noticing this?”
Change to channel 407. Go to system info and display signal level.
1. Does the active tuner show signal quality of >50%?
2, Do you see a message that two cables are connected.
Repeat after starting an instand record on BBC1 - can you change to 407 now?
Originally Posted by REPASSAC:
“Change to channel 407. Go to system info and display signal level.
1. Does the active tuner show signal quality of >50%?
2, Do you see a message that two cables are connected.
Repeat after starting an instand record on BBC1 - can you change to 407 now?”
“Change to channel 407. Go to system info and display signal level.
1. Does the active tuner show signal quality of >50%?
2, Do you see a message that two cables are connected.
Repeat after starting an instand record on BBC1 - can you change to 407 now?”
Right, so turn to 407, signal is >50% states connected with two cables but only tuner 1 showing as active with a signal.
Start recording on BBC1 able to return to 407 now showing both tuners active with signal >50%
Originally Posted by justnj:
“Right, so turn to 407, signal is >50% states connected with two cables but only tuner 1 showing as active with a signal.
Start recording on BBC1 able to return to 407 now showing both tuners active with signal >50%”
“Right, so turn to 407, signal is >50% states connected with two cables but only tuner 1 showing as active with a signal.
Start recording on BBC1 able to return to 407 now showing both tuners active with signal >50%”
Only active tuners display figures. The quality is the important figure, it should be around 70% minimum on 407. If not you will likely have problems in bad weather.
Hi,
I also have the same issue and contacted Humax. They advised to remove the Ethernet cable as this appears to be confusing the box. I have some recordings planned this afternoon (which always fail) and will let you know if the removal of the Ethernet resolves the issue.
He also advised that the signal strength for tuner 2 may show as bad / no signal. This is a known error and will be fixed with a future update.
I also have the same issue and contacted Humax. They advised to remove the Ethernet cable as this appears to be confusing the box. I have some recordings planned this afternoon (which always fail) and will let you know if the removal of the Ethernet resolves the issue.
He also advised that the signal strength for tuner 2 may show as bad / no signal. This is a known error and will be fixed with a future update.
Originally Posted by justnj:
“Right, so turn to 407, signal is >50% states connected with two cables but only tuner 1 showing as active with a signal.
Start recording on BBC1 able to return to 407 now showing both tuners active with signal >50%”
“Right, so turn to 407, signal is >50% states connected with two cables but only tuner 1 showing as active with a signal.
Start recording on BBC1 able to return to 407 now showing both tuners active with signal >50%”
That is signal quallity (not strength?)
Originally Posted by REPASSAC:
“That is signal quallity (not strength?)”
“That is signal quallity (not strength?)”
Strength is at 90% (ish, hard to tell as it doesn't actually give a figure) and Quality is at 100%
Originally Posted by stewpotg:
“Hi,
I also have the same issue and contacted Humax. They advised to remove the Ethernet cable as this appears to be confusing the box. I have some recordings planned this afternoon (which always fail) and will let you know if the removal of the Ethernet resolves the issue.
He also advised that the signal strength for tuner 2 may show as bad / no signal. This is a known error and will be fixed with a future update.”
“Hi,
I also have the same issue and contacted Humax. They advised to remove the Ethernet cable as this appears to be confusing the box. I have some recordings planned this afternoon (which always fail) and will let you know if the removal of the Ethernet resolves the issue.
He also advised that the signal strength for tuner 2 may show as bad / no signal. This is a known error and will be fixed with a future update.”
Doesn't that kind of defeat the purpose of the box having to take the network cable out to enable it to record consitently?! hahaha...
Originally Posted by justnj:
“Strength is at 90% (ish, hard to tell as it doesn't actually give a figure) and Quality is at 100%”
“Strength is at 90% (ish, hard to tell as it doesn't actually give a figure) and Quality is at 100%”
That is a very good quality signal for 407 - Neven seen 100% quality on it reported before.
Originally Posted by REPASSAC:
“That is a very good quality signal for 407 - Neven seen 100% quality on it reported before.”
“That is a very good quality signal for 407 - Neven seen 100% quality on it reported before.”
Hahaha, obviously I'm just special
Originally Posted by justnj:
“Hahaha, obviously I'm just special”
“Hahaha, obviously I'm just special
”
Dish alignment is a compromise between 28.2E and 28.5E with slight differences in Skew etc. Suspect what you loose on the swings you gain on the roundabout.
Originally Posted by justnj:
“Doesn't that kind of defeat the purpose of the box having to take the network cable out to enable it to record consitently?! hahaha...”
“Doesn't that kind of defeat the purpose of the box having to take the network cable out to enable it to record consitently?! hahaha...”
Agreed, and made no difference, all recordings this afternoon failed.
Originally Posted by stewpotg:
“Agreed, and made no difference, all recordings this afternoon failed.”
“Agreed, and made no difference, all recordings this afternoon failed.”
The network cable would make no difference at all - the support guy (I think) was thinking of a much older unit where certain local network problems have been found to cause problems.
Humax and freesat are known to monitor these forums so exact details rather than "all recordings this afternoon failed" may lead to quicker resolution. As a software designer and tester some years ago I would suggest you include all details including the channel that it is tuned to.
Originally Posted by REPASSAC:
“The network cable would make no difference at all - the support guy (I think) was thinking of a much older unit where certain local network problems have been found to cause problems.
Humax and freesat are known to monitor these forums so exact details rather than "all recordings this afternoon failed" may lead to quicker resolution. As a software designer and tester some years ago I would suggest you include all details including the channel that it is tuned to.”
“The network cable would make no difference at all - the support guy (I think) was thinking of a much older unit where certain local network problems have been found to cause problems.
Humax and freesat are known to monitor these forums so exact details rather than "all recordings this afternoon failed" may lead to quicker resolution. As a software designer and tester some years ago I would suggest you include all details including the channel that it is tuned to.”
Yes, spoke to Humax Technical support and explained I had a 1000S.
This afternoon was C5 (Neighbours) and BBC1, C4 yesterday evening between 20:00 - 22:00. They are all series link recordings.
I have now cleared all my recordings and reprogrammed them. Will see if this works. If not, will return the box back to John Lewis.
Originally Posted by stewpotg:
“Yes, spoke to Humax Technical support and explained I had a 1000S.
This afternoon was C5 (Neighbours) and BBC1, C4 yesterday evening between 20:00 - 22:00. They are all series link recordings.
I have now cleared all my recordings and reprogrammed them. Will see if this works. If not, will return the box back to John Lewis.”
“Yes, spoke to Humax Technical support and explained I had a 1000S.
This afternoon was C5 (Neighbours) and BBC1, C4 yesterday evening between 20:00 - 22:00. They are all series link recordings.
I have now cleared all my recordings and reprogrammed them. Will see if this works. If not, will return the box back to John Lewis.”
The rest of us thank you for your pioneering work in helping to debug these beta units.
Originally Posted by REPASSAC:
“Change to channel 407. Go to system info and display signal level.
1. Does the active tuner show signal quality of >50%?
2, Do you see a message that two cables are connected.
Repeat after starting an instand record on BBC1 - can you change to 407 now?”
“Change to channel 407. Go to system info and display signal level.
1. Does the active tuner show signal quality of >50%?
2, Do you see a message that two cables are connected.
Repeat after starting an instand record on BBC1 - can you change to 407 now?”
I've only recorded a couple of timed recordings myself so far, ie. a couple of films and both have recorded okay.
AAMOI... whats the story with channel 407 ?, as when I input 407 it comes up 'Channel not available'
Just curious...lol
Originally Posted by lunar524:
“I've only recorded a couple of timed recordings myself so far, ie. a couple of films and both have recorded okay.
AAMOI... whats the story with channel 407 ?, as when I input 407 it comes up 'Channel not available'
Just curious...lol”
“I've only recorded a couple of timed recordings myself so far, ie. a couple of films and both have recorded okay.
AAMOI... whats the story with channel 407 ?, as when I input 407 it comes up 'Channel not available'
Just curious...lol”
Channel 407 is on the freesat home transponder on Eutelsat28A at 28.5E. All freesat boxes need reliable access to this transponder. If you can't get it your box won't work properly.
It's usually a dish alignment issue.
Try these channels which are on adjacent transponders.
135 CBS Reality
403 Food Network
404 Food Network + 1
140 BET (Black Entertainment TV)
509 Zing TV
206 RT
401 INFORMATION TV
515 Vintage TV
211 CCTV-NEWS
308 UMP Movies
690 Inspiration TV
694 God Channel
696 TBN EUROPE
851 Netplay TV
Thx for the reply. Yes I believe I get all those channels but not 407 just says unavailabe... though it doesn't appear to affect the working of the box.
Originally Posted by lunar524:
“Thx for the reply. Yes I believe I get all those channels but not 407 just says unavailabe... though it doesn't appear to affect the working of the box.”
“Thx for the reply. Yes I believe I get all those channels but not 407 just says unavailabe... though it doesn't appear to affect the working of the box.”
7
Next time there is a channel line up change or a ota software update it's likely your box won't pick it up.
Originally Posted by grahamlthompson:
“7
Next time there is a channel line up change or a ota software update it's likely your box won't pick it up.”
“7
Next time there is a channel line up change or a ota software update it's likely your box won't pick it up.”
signal quality is around 95% on most channels, mainly due to fact we have a 65mm dish fitted, though it was originally set/tweaked for Sky... so are you saying the dish may just be off alignment a touch.
I'll try another full search, it just occured to me.. I may have inadvertantly deleted it when pruning out channels I'll never watch...
Originally Posted by lunar524:
“signal quality is around 95% on most channels, mainly due to fact we have a 65mm dish fitted, though it was originally set/tweaked for Sky... so are you saying the dish may just be off alignment a touch.
I'll try another full search, it just occured to me.. I may have inadvertantly deleted it when pruning out channels I'll never watch...”
“signal quality is around 95% on most channels, mainly due to fact we have a 65mm dish fitted, though it was originally set/tweaked for Sky... so are you saying the dish may just be off alignment a touch.
I'll try another full search, it just occured to me.. I may have inadvertantly deleted it when pruning out channels I'll never watch...”
If it was there and viewable and then deleted it, that would explain it
Originally Posted by grahamlthompson:
“If it was there and viewable and then deleted it, that would explain it”
“If it was there and viewable and then deleted it, that would explain it
”
Have had the box exchanged by the nice folks at John Lewis no failed recordings... Thus far. Will keep you posted.
Originally Posted by grahamlthompson:
“If it was there and viewable and then deleted it, that would explain it”
“If it was there and viewable and then deleted it, that would explain it
”
Yes.. thats exactly what I'd done..lol 407 is Fashion One channel.. and I would not be watching that so it gets deleted..lol.. signal strength/quality is around 95%.
I tend to delete all the channels I know I'd never watch, I also delete all the radio channels too, as I have Dab radio's for that job.. just think it makes the EPG more managable and in theory possibly faster but I dont think it does..lol
On the subject of EPG I still don't like that delay when scrolling a page at a time, I can only assume it's not being buffered. So I hope that improves with updates too.
Pleased that the original poster 'justnj' managed to sort his problem out by changing the box, strange though. I've done several timed recordings including split programs with news breaks ect. and so far no issues, so hopefully it was indeed just a iffy box.
Originally Posted by lunar524:
“On the subject of EPG I still don't like that delay when scrolling a page at a time, I can only assume it's not being buffered. So I hope that improves with updates too.
.”
“On the subject of EPG I still don't like that delay when scrolling a page at a time, I can only assume it's not being buffered. So I hope that improves with updates too.
.”
I think that's correct. I have noticed if you bring up the guide straight after a boot there are sometimes gaps in the epg that take a short time to populate.
Originally Posted by grahamlthompson:
“I think that's correct. I have noticed if you bring up the guide straight after a boot there are sometimes gaps in the epg that take a short time to populate.”
“I think that's correct. I have noticed if you bring up the guide straight after a boot there are sometimes gaps in the epg that take a short time to populate.”
sorry OP for going OT a bit.
So Graham I assume they are only loading one page at a time into the flash mem buffer, IOW the whole of the EPG listings is stored on the drive as maybe not enough room to store the whole EPG in it's 1mb of nand memory.
Makes you wonder how Sky do it on their HD boxes, because ours was almost instant when scrolling though their EPG.
I suspect it's likely due to the OS as HTML5 scripting is probably slower than say something written in low level like assembler language.. not that many people use that these days... otherwise Windows 7 would have fit on a few floppies again...lol
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