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Subtitles display after rewind |
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#1 |
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Forum Member
Join Date: Jan 2007
Location: Morpeth
Posts: 16
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Subtitles display after rewind
Watching the tennis at the Dome, paused the Humax and Subtitles displayed over the tennis scores after pressing Play. Could not lose them after that. Pressed Pause then followed by Play and lost them for a few seconds. Tried pressing Subtitle on the remote and was told that they were not available so I could not turn them off. Finally lost them by fast forwarding to real time during the breaks in play.
I did read about this problem on the forum when if first appeared two software updates ago - but cannot find the workaround. Please, what is the fix - it makes pause and rewind unuseable. |
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#2 |
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Forum Member
Join Date: May 2005
Location: Redditch Worcs
Posts: 17,288
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Press exit twice get's rid.
While viewing the affected channel live turn on subs using the remote button, and the off again. Now try live pause, it should stop it happening again. This doesn't work for channels you have moved using customise channels. |
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#3 |
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Forum Member
Join Date: Oct 2012
Posts: 273
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havent tried pausing tv on the 1000s yet but on the foxsat hdr to get rid the subtitles i just pressed 'OK' on the remote twice...
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#4 |
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Forum Member
Join Date: May 2005
Location: Redditch Worcs
Posts: 17,288
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Quote:
havent tried pausing tv on the 1000s yet but on the foxsat hdr to get rid the subtitles i just pressed 'OK' on the remote twice...
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#5 |
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Forum Member
Join Date: Oct 2012
Posts: 273
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#6 |
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Forum Member
Join Date: Jan 2007
Location: Morpeth
Posts: 16
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Graham and Mark; many thanks for your replies; they all work fine, now I can concentrate on the tennis.
Gordon |
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#7 |
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Forum Member
Join Date: Mar 2003
Location: UK
Posts: 39
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Quote:
Watching the tennis at the Dome, paused the Humax and Subtitles displayed over the tennis scores after pressing Play. Could not lose them after that. Pressed Pause then followed by Play and lost them for a few seconds. Tried pressing Subtitle on the remote and was told that they were not available so I could not turn them off. Finally lost them by fast forwarding to real time during the breaks in play.
I did read about this problem on the forum when if first appeared two software updates ago - but cannot find the workaround. Please, what is the fix - it makes pause and rewind unuseable.
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#8 |
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Forum Member
Join Date: May 2008
Posts: 39
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Quote:
While viewing the affected channel live turn on subs using the remote button, and the off again.
It's only been happening for a few weeks, I assume Humax know and are working on a fix? |
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#9 |
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Forum Member
Join Date: May 2005
Location: Redditch Worcs
Posts: 17,288
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Quote:
So, do you need to do that for every single channel? Or are they not all affected?
It's only been happening for a few weeks, I assume Humax know and are working on a fix? ![]() BBC1 BBC2 BBC1-HD BBC-HD so only 4 channels. Just tune to each in turn and press pause, if you get subtitles go back to live and toggle subs on and then off again. Try live pause again. If that fails turn on the overall subtitles option from the setup menu and then off again. The bug appears to be related to the two options getting out of kilter. |
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#10 |
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Forum Member
Join Date: Oct 2012
Posts: 273
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when i had my Foxsat HDR i used to get subtitles if i paused/rewound live TV i just pressed 'OK' on the remoyte control twice and it got rid ov them
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#11 |
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Forum Member
Join Date: May 2008
Posts: 39
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Quote:
afaik only appears to affect BBC channels,. As the fix above works I doubt it's a high priority on a box that must shortly be discontinued. Too busy with the G2 box
![]() BBC1 BBC2 BBC1-HD BBC-HD so only 4 channels. The only weird thing was that it happened on Channel 4 HD. Anyway, so far, so good. I'll check out the other channels when I get time. |
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#12 |
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Forum Member
Join Date: May 2005
Location: Redditch Worcs
Posts: 17,288
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Quote:
I tried the solution tonight, which worked fine.
The only weird thing was that it happened on Channel 4 HD. Anyway, so far, so good. I'll check out the other channels when I get time. ![]() I don't come across the problem in normal use as I tend to always use chase playback. |
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#13 |
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Forum Member
Join Date: Jul 2009
Posts: 3,190
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Does anyone know if/when this will be fixed permanently? I'm getting fed up with it recurring.
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#14 |
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Forum Member
Join Date: Sep 2011
Location: UK
Posts: 451
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It shouldn't recurr if you follow Graham's advice and on the affected channel, turn subs on & then off again whilst viewing live.
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#15 |
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Forum Member
Join Date: Jul 2009
Posts: 3,190
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Quote:
It shouldn't recurr if you follow Graham's advice and on the affected channel, turn subs on & then off again whilst viewing live.
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#16 |
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Forum Member
Join Date: Apr 2010
Location: Thruxton, near Andover, Hants
Posts: 342
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Quote:
I'm aware of that, but it does recur.
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#17 |
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Forum Member
Join Date: Sep 2005
Posts: 314
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This subtitle problem appeared recently for me on my 3 year old HDR.
Last night it came up during ITV1's Scott and Bailey. I have carried out the steps Graham outlined for each regularly used channel. But I could not find how to turn on and off subtitles in the setup menu??? J |
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#18 |
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Forum Member
Join Date: May 2005
Location: Redditch Worcs
Posts: 17,288
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Quote:
This subtitle problem appeared recently for me on my 3 year old HDR.
Last night it came up during ITV1's Scott and Bailey. I have carried out the steps Graham outlined for each regularly used channel. But I could not find how to turn on and off subtitles in the setup menu??? J |
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#19 |
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Forum Member
Join Date: Sep 2005
Posts: 314
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Thanks again Graham.....
![]() J |
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#20 |
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Forum Member
Join Date: Sep 2005
Posts: 314
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Subtitle problem returns
Subtitle problem back again for the past week. Could it be because BBC have changed position of some channels? I note that BBC2 HD is now, since March 24th/25th, on 102 with BBC2 SD moved down the list. Cannot view all 5 main SD channels on one page now. Confusing.
J Last edited by jhlb : 31-03-2014 at 07:47. Reason: Title Missing |
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#21 |
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Forum Member
Join Date: Jul 2009
Posts: 3,190
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Quote:
Subtitle problem back again for the past week. Could it be because BBC have changed position of some channels?
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#22 |
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Forum Member
Join Date: Apr 2010
Location: Thruxton, near Andover, Hants
Posts: 342
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Quote:
It doesn't go away permanently. I'm continually having to do it.
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