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Virgin Media Grrrrrr


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Old 24-11-2012, 11:43
muddipaws
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Join Date: Mar 2010
Posts: 3,087

so 3.34 mins to get through the menu to speak to someone at Virgin to be cut off by the patronising auto attendant. So back on the phone and waiting.............





So 11.38 mins gone and the person said your password for Virgin Security is now xxxxx, didnt work. I was told to try again, didnt work, told to switch off and back on. Didnt work. I tried to login to my Virgin Cloud Backup and password also now does not work now, I said have you change my cloud password "no madam I have not". Are you sure I have had this password for 5 years and now its not working "no madam I have not". So I tried the new password for Anti Virus on my Cloud Backup and it worked. I said to the Virgin Media chap "you did change my password but on the wrong application". He said no I did not" I said yes you did as the new password logged me in and my 5yr old password suddenly stopped. I WANT THE PASSWORD FOR SECURITY CHANGING. Hold on madam...............he put the phone down. SO back on the phone to India AGAIN All I need is a new password for the Virgin Media Security as its killing my PC
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