Originally Posted by jabbamk1:
“Slightly off topic but it's good to see Talk Talk's Fixed line broadband service have their complaints decrease dramatically over the last year. Shows they're sorting out their previous problems. (or customers have just given up complaining as they get no where
)
On Topic- Wonder if O2 will see a spike in complaints next year like there was with Orange when they increased prices.”
“Slightly off topic but it's good to see Talk Talk's Fixed line broadband service have their complaints decrease dramatically over the last year. Shows they're sorting out their previous problems. (or customers have just given up complaining as they get no where
)On Topic- Wonder if O2 will see a spike in complaints next year like there was with Orange when they increased prices.”
Don't know, it looks like they are always a couple of months behind, so they have just released the data up to September. I wouldn't be surprised if it makes no difference to the O2 numbers, they always seem to be very low in terms of complaints to Ofcom.
