Forgot my Apple ID

CuBz90 · 06-12-2012, 11:44

I have forgotten my Apple ID. I tried to reset it but when I go through the options to retrieve my Apple ID, it resets my password instead so I have no way of finding out.

Is there any other way of finding it?

chenks · 06-12-2012, 11:47

https://iforgot.apple.com/iForgot/fi...36B3DD0A1F58F9

CuBz90 · 06-12-2012, 11:49

Quote:

Originally Posted by chenks

https://iforgot.apple.com/iForgot/fi...36B3DD0A1F58F9

I've done that twice, it just sends me a link to reset my password, nothing on my Apple ID

chenks · 06-12-2012, 11:50

have you actually clicked on the link?
it asked you to fill out a form so that i can provide the ID.

CuBz90 · 06-12-2012, 11:52

Quote:

Originally Posted by chenks

have you actually clicked on the link?
it asked you to fill out a form so that i can provide the ID.

Yes. Three times now. I fill out the details, then press next and it says "Reset Password" so I just pressed next again and it sends me an email to reset my password.

This is very frustrating and is making me think twice about purchasing anything, it's not like I am able to anyway.

chenks · 06-12-2012, 11:55

i see two option once the form is filled in.
1) email authentication
2) answer security questions

i assume you've tried both?

btw - it's not apple's fault that you have forgotten your ID, so not sure why it would make you think twice about purchasing anything.

if none of this works then i would suggest contacting iTunes store support for assistance.

CuBz90 · 06-12-2012, 11:57

Quote:

Originally Posted by chenks

i see two option once the form is filled in.
1) email authentication
2) answer security questions

i assume you've tried both?

btw - it's not apple's fault that you have forgotten your ID, so not sure why it would make you think twice about purchasing anything.

if none of this works then i would suggest contacting iTunes store support for assistance.

I only see the option of email authentication which just sends a link to reset my password.

Apple should provide a working way to retrieve Apple ID, so it is their fault I cannot purchase anything. I will go elsewhere.

Thanks for your help.

chenks · 06-12-2012, 12:00

must be something wrong at your end then

https://dl.dropbox.com/u/1499080/Scr...2012.00.16.png

CuBz90 · 06-12-2012, 12:03

Quote:

Originally Posted by chenks

must be something wrong at your end then

https://dl.dropbox.com/u/1499080/Scr...2012.00.16.png

I've tried 3 different computers on 2 different Internet connections with no luck.

Thanks anyway.

Stig · 06-12-2012, 12:07

Quote:

Originally Posted by CuBz90

I have forgotten my Apple ID. I tried to reset it but when I go through the options to retrieve my Apple ID, it resets my password instead so I have no way of finding out.

Is there any other way of finding it?

Your Apple ID is often your email address.

chenks · 06-12-2012, 12:08

Quote:

Originally Posted by Stig

Your Apple ID is often your email address.

not necessarily.
mine isn't.

Stig · 06-12-2012, 12:12

No joy here then?

https://iforgot.apple.com/iForgot/fi...language=US-EN

chenks · 06-12-2012, 12:13

Quote:

Originally Posted by Stig

No joy here then?

https://iforgot.apple.com/iForgot/fi...language=US-EN

that's the same i provided that apparently doesn't work for the OP.

CuBz90 · 06-12-2012, 12:16

Quote:

Originally Posted by Stig

Your Apple ID is often your email address.

Thank You. I'm in.

I wasn't aware I could use my email address.

Thanks for helping rudelessly

chenks · 06-12-2012, 12:24

Quote:

Originally Posted by CuBz90

Thanks for helping rudelessly

if that's a dig then i think you need to look up the word rude.

CuBz90 · 06-12-2012, 12:50

Quote:

Originally Posted by chenks

if that's a dig then i think you need to look up the word rude.

It wasn't a dig at you at all. On other websites when asking for help on anything to do with Apple, apparently it's always my fault, some people adore apple too much and cannot find one thing wrong with it. I myself do not like Apple as a company but I am buying gifts for other people.

jwball · 06-12-2012, 14:47

Quote:

Originally Posted by CuBz90

It wasn't a dig at you at all. On other websites when asking for help on anything to do with Apple, apparently it's always my fault, some people adore apple too much and cannot find one thing wrong with it. I myself do not like Apple as a company but I am buying gifts for other people.

So if you forget your online banking details is it the banks fault?

Roush · 06-12-2012, 15:19

Quote:

Originally Posted by CuBz90

It wasn't a dig at you at all. On other websites when asking for help on anything to do with Apple, apparently it's always my fault, some people adore apple too much and cannot find one thing wrong with it. I myself do not like Apple as a company but I am buying gifts for other people.

Did you follow the change password link that got emailed to you? I've just gone through this process and it told me the email address of my Apple ID on the password reset page.

CuBz90 · 06-12-2012, 15:29

Quote:

Originally Posted by jwball

So if you forget your online banking details is it the banks fault?

No I didn't say that. But my bank let's me simply reset/retrieve my details.

Apple is a completely different story because no matter what the problem is, "iFans" jump in and start being rude saying it's all my fault and apple is 100% perfect. Sorry but not being able to retrieve my ID is not my fault. It's my fault that I forgot it like millions of others do, but it's not my fault I cannot retrieve my ID, and any non iFan would agree.

I can spot a iFan a mile off.

Stig · 06-12-2012, 15:55

Quote:

Originally Posted by CuBz90

Thank You. I'm in.

I wasn't aware I could use my email address.

Thanks for helping rudelessly

You're welcome. Glad to help.

whoever,hey · 06-12-2012, 19:19

Quote:

Originally Posted by chenks

not necessarily.
mine isn't.

Maybe thats why they said "often"?

Roush · 06-12-2012, 19:55

Quote:

Originally Posted by CuBz90

No I didn't say that. But my bank let's me simply reset/retrieve my details.

Apple is a completely different story because no matter what the problem is, "iFans" jump in and start being rude saying it's all my fault and apple is 100% perfect. Sorry but not being able to retrieve my ID is not my fault. It's my fault that I forgot it like millions of others do, but it's not my fault I cannot retrieve my ID, and any non iFan would agree.

I can spot a iFan a mile off.

As I pointed out above, if you'd have actually followed the link to reset your password it would have told you the Apple ID you were resetting the password for.

It's not Apple's fault that you incorrectly assumed it was only a password reset link and didn't follow it.

After all, the form you filled out was about recovering a forgotten ID, and you then didn't complete all the instructions you were given in the email.

CuBz90 · 06-12-2012, 22:10

Quote:

Originally Posted by Roush

As I pointed out above, if you'd have actually followed the link to reset your password it would have told you the Apple ID you were resetting the password for.

It's not Apple's fault that you incorrectly assumed it was only a password reset link and didn't follow it.

After all, the form you filled out was about recovering a forgotten ID, and you then didn't complete all the instructions you were given in the email.

As I said earlier, when filling in the form with my Name and email, I was then taken to a page that said 'Reset your Apple ID password'. This was confusing me at first but I continued and was then given instructions to reset my password. If my ID was displayed on the page they didn't make it clear enough and therefore it is their fault that it isn't clear enough. Now your next reply will be something like "if I noticed then everyone else should" but that's not necessarily true. People like me who have never accessed the Apple website before are going to miss things that are not stated clearly.

When trying to retrieve my ID the only email I received other than the change of password confirmation, was the email show below:

Code:

Dear **********,
*
To reset your Apple ID password, simply click the link below. That will take you to a web page where you can create a new password.
*
Please note that the link will expire three hours after this email was sent.
*
Reset your Apple ID password(this is a link)

There was no instructions on retrieving my ID. You can fight for Apple as much as you like, at the end of the day it's just another website that needs some functions made clearer.

IslandNiles · 06-12-2012, 22:31

Essentially, you've failed to follow a very simple set of instructions. It guides you through it completely. If you're retrieving your Apple ID you also have to reset the password for security reasons. I don't understand what the problem is.

Matt D · 06-12-2012, 23:16

Apple ID = email address. It's rather simple, and quite clear on the Apple website and on iOS devices.

06-12-2012, 11:44	#1
CuBz90 Forum Member Join Date: Jan 2007 Location: Manchester Posts: 3,310	Forgot my Apple ID I have forgotten my Apple ID. I tried to reset it but when I go through the options to retrieve my Apple ID, it resets my password instead so I have no way of finding out. Is there any other way of finding it?

06-12-2012, 22:10	#23
CuBz90 Forum Member Join Date: Jan 2007 Location: Manchester Posts: 3,310	Quote: Originally Posted by Roush As I pointed out above, if you'd have actually followed the link to reset your password it would have told you the Apple ID you were resetting the password for. It's not Apple's fault that you incorrectly assumed it was only a password reset link and didn't follow it. After all, the form you filled out was about recovering a forgotten ID, and you then didn't complete all the instructions you were given in the email. As I said earlier, when filling in the form with my Name and email, I was then taken to a page that said 'Reset your Apple ID password'. This was confusing me at first but I continued and was then given instructions to reset my password. If my ID was displayed on the page they didn't make it clear enough and therefore it is their fault that it isn't clear enough. Now your next reply will be something like "if I noticed then everyone else should" but that's not necessarily true. People like me who have never accessed the Apple website before are going to miss things that are not stated clearly. When trying to retrieve my ID the only email I received other than the change of password confirmation, was the email show below: Code: Dear *********, To reset your Apple ID password, simply click the link below. That will take you to a web page where you can create a new password. * Please note that the link will expire three hours after this email was sent. * Reset your Apple ID password(this is a link) There was no instructions on retrieving my ID. You can fight for Apple as much as you like, at the end of the day it's just another website that needs some functions made clearer.

06-12-2012, 11:47	#2
chenks Forum Member Join Date: Jul 2002 Location: North Ayrshire Posts: 11,399	https://iforgot.apple.com/iForgot/fi...36B3DD0A1F58F9

06-12-2012, 11:49	#3
CuBz90 Forum Member Join Date: Jan 2007 Location: Manchester Posts: 3,310	Quote: Originally Posted by chenks https://iforgot.apple.com/iForgot/fi...36B3DD0A1F58F9 I've done that twice, it just sends me a link to reset my password, nothing on my Apple ID

06-12-2012, 11:50	#4
chenks Forum Member Join Date: Jul 2002 Location: North Ayrshire Posts: 11,399	have you actually clicked on the link? it asked you to fill out a form so that i can provide the ID.

06-12-2012, 11:52	#5
CuBz90 Forum Member Join Date: Jan 2007 Location: Manchester Posts: 3,310	Quote: Originally Posted by chenks have you actually clicked on the link? it asked you to fill out a form so that i can provide the ID. Yes. Three times now. I fill out the details, then press next and it says "Reset Password" so I just pressed next again and it sends me an email to reset my password. This is very frustrating and is making me think twice about purchasing anything, it's not like I am able to anyway.

06-12-2012, 11:55	#6
chenks Forum Member Join Date: Jul 2002 Location: North Ayrshire Posts: 11,399	i see two option once the form is filled in. 1) email authentication 2) answer security questions i assume you've tried both? btw - it's not apple's fault that you have forgotten your ID, so not sure why it would make you think twice about purchasing anything. if none of this works then i would suggest contacting iTunes store support for assistance.

06-12-2012, 11:57	#7
CuBz90 Forum Member Join Date: Jan 2007 Location: Manchester Posts: 3,310	Quote: Originally Posted by chenks i see two option once the form is filled in. 1) email authentication 2) answer security questions i assume you've tried both? btw - it's not apple's fault that you have forgotten your ID, so not sure why it would make you think twice about purchasing anything. if none of this works then i would suggest contacting iTunes store support for assistance. I only see the option of email authentication which just sends a link to reset my password. Apple should provide a working way to retrieve Apple ID, so it is their fault I cannot purchase anything. I will go elsewhere. Thanks for your help.

06-12-2012, 12:00	#8
chenks Forum Member Join Date: Jul 2002 Location: North Ayrshire Posts: 11,399	must be something wrong at your end then https://dl.dropbox.com/u/1499080/Scr...2012.00.16.png

06-12-2012, 12:03	#9
CuBz90 Forum Member Join Date: Jan 2007 Location: Manchester Posts: 3,310	Quote: Originally Posted by chenks must be something wrong at your end then https://dl.dropbox.com/u/1499080/Scr...2012.00.16.png I've tried 3 different computers on 2 different Internet connections with no luck. Thanks anyway.

06-12-2012, 12:07	#10
Stig Forum Member Join Date: Sep 2003 Location: Sandy Heath, Beds. UK Posts: 10,383	Quote: Originally Posted by CuBz90 I have forgotten my Apple ID. I tried to reset it but when I go through the options to retrieve my Apple ID, it resets my password instead so I have no way of finding out. Is there any other way of finding it? Your Apple ID is often your email address.

06-12-2012, 12:08	#11
chenks Forum Member Join Date: Jul 2002 Location: North Ayrshire Posts: 11,399	Quote: Originally Posted by Stig Your Apple ID is often your email address. not necessarily. mine isn't.

06-12-2012, 12:12	#12
Stig Forum Member Join Date: Sep 2003 Location: Sandy Heath, Beds. UK Posts: 10,383	No joy here then? https://iforgot.apple.com/iForgot/fi...language=US-EN

06-12-2012, 12:13	#13
chenks Forum Member Join Date: Jul 2002 Location: North Ayrshire Posts: 11,399	Quote: Originally Posted by Stig No joy here then? https://iforgot.apple.com/iForgot/fi...language=US-EN that's the same i provided that apparently doesn't work for the OP.

06-12-2012, 12:16	#14
CuBz90 Forum Member Join Date: Jan 2007 Location: Manchester Posts: 3,310	Quote: Originally Posted by Stig Your Apple ID is often your email address. Thank You. I'm in. I wasn't aware I could use my email address. Thanks for helping rudelessly

06-12-2012, 12:24	#15
chenks Forum Member Join Date: Jul 2002 Location: North Ayrshire Posts: 11,399	Quote: Originally Posted by CuBz90 Thanks for helping rudelessly if that's a dig then i think you need to look up the word rude.

06-12-2012, 12:50	#16
CuBz90 Forum Member Join Date: Jan 2007 Location: Manchester Posts: 3,310	Quote: Originally Posted by chenks if that's a dig then i think you need to look up the word rude. It wasn't a dig at you at all. On other websites when asking for help on anything to do with Apple, apparently it's always my fault, some people adore apple too much and cannot find one thing wrong with it. I myself do not like Apple as a company but I am buying gifts for other people.

06-12-2012, 14:47	#17
jwball Forum Member Join Date: Aug 2004 Location: Nottinghamshire Posts: 1,233	Quote: Originally Posted by CuBz90 It wasn't a dig at you at all. On other websites when asking for help on anything to do with Apple, apparently it's always my fault, some people adore apple too much and cannot find one thing wrong with it. I myself do not like Apple as a company but I am buying gifts for other people. So if you forget your online banking details is it the banks fault?

06-12-2012, 15:19	#18
Roush Forum Member Join Date: Mar 2011 Location: Hertfordshire Posts: 2,938	Quote: Originally Posted by CuBz90 It wasn't a dig at you at all. On other websites when asking for help on anything to do with Apple, apparently it's always my fault, some people adore apple too much and cannot find one thing wrong with it. I myself do not like Apple as a company but I am buying gifts for other people. Did you follow the change password link that got emailed to you? I've just gone through this process and it told me the email address of my Apple ID on the password reset page.

06-12-2012, 15:29	#19
CuBz90 Forum Member Join Date: Jan 2007 Location: Manchester Posts: 3,310	Quote: Originally Posted by jwball So if you forget your online banking details is it the banks fault? No I didn't say that. But my bank let's me simply reset/retrieve my details. Apple is a completely different story because no matter what the problem is, "iFans" jump in and start being rude saying it's all my fault and apple is 100% perfect. Sorry but not being able to retrieve my ID is not my fault. It's my fault that I forgot it like millions of others do, but it's not my fault I cannot retrieve my ID, and any non iFan would agree. I can spot a iFan a mile off.

06-12-2012, 15:55	#20
Stig Forum Member Join Date: Sep 2003 Location: Sandy Heath, Beds. UK Posts: 10,383	Quote: Originally Posted by CuBz90 Thank You. I'm in. I wasn't aware I could use my email address. Thanks for helping rudelessly You're welcome. Glad to help.

06-12-2012, 19:19	#21
whoever,hey Forum Member Join Date: Mar 2006 Posts: 30,072	Quote: Originally Posted by chenks not necessarily. mine isn't. Maybe thats why they said "often"?

DS Forums

Forgot my Apple ID

06-12-2012, 19:55	#22
Roush Forum Member Join Date: Mar 2011 Location: Hertfordshire Posts: 2,938	Quote: Originally Posted by CuBz90 No I didn't say that. But my bank let's me simply reset/retrieve my details. Apple is a completely different story because no matter what the problem is, "iFans" jump in and start being rude saying it's all my fault and apple is 100% perfect. Sorry but not being able to retrieve my ID is not my fault. It's my fault that I forgot it like millions of others do, but it's not my fault I cannot retrieve my ID, and any non iFan would agree. I can spot a iFan a mile off. As I pointed out above, if you'd have actually followed the link to reset your password it would have told you the Apple ID you were resetting the password for. It's not Apple's fault that you incorrectly assumed it was only a password reset link and didn't follow it. After all, the form you filled out was about recovering a forgotten ID, and you then didn't complete all the instructions you were given in the email.

06-12-2012, 22:31	#24
IslandNiles Forum Member Join Date: Apr 2005 Posts: 13,091	Essentially, you've failed to follow a very simple set of instructions. It guides you through it completely. If you're retrieving your Apple ID you also have to reset the password for security reasons. I don't understand what the problem is.

06-12-2012, 23:16	#25
Matt D Forum Member Join Date: Jun 2007 Location: Cambridge Posts: 13,064	Apple ID = email address. It's rather simple, and quite clear on the Apple website and on iOS devices.