[tawe]

I bought a samsung tablet at Currys and today was the first day I could claim my £80 cash back but there seems nowhere on their website now that I can go on to claim it How can I get it back

[Toby53]

Originally Posted by tawe

I bought a samsung tablet at Currys and today was the first day I could claim my £80 cash back but there seems nowhere on their website now that I can go on to claim it How can I get it back

Was this the offer that relied on you buying a cover/case?

[john176bramley]

I think that deal ended a few days ago.

[tawe]

yes it was and when I clicked on the page that said about how to claim it after I purchases it from in store it said I had to claim from 7th december

[CuBz90]

Claim your cashback here:

https://curryspcworldcashback.com/uk/en/claims/cashback

[tawe]

Originally Posted by CuBz90

Claim your cashback here:

https://curryspcworldcashback.com/uk/en/claims/cashback

Thank you so much I will give it a try now

[desm52]

I just received the tablet and case I ordered under the cashback offer. The cashback requires a copy of the receipt/invoice but the delivery only included a letter listing the contents and how to return if there is a problem. Does this count as the receipt/invlice?

[NaturalDancer]

Originally Posted by desm52

I just received the tablet and case I ordered under the cashback offer. The cashback requires a copy of the receipt/invoice but the delivery only included a letter listing the contents and how to return if there is a problem. Does this count as the receipt/invlice?

Did you buy it online then? I think I'd contact Currys and ask them. I phoned them as I'd been told the info about claiming the cashback was included in the little leaflet Currys stapled my receipt to, but it wasn't. The guy I spoke to in customer services was extremely helpful - I can't claim mine back till the end of December.

[desm52]

I have contacted Currys through the website and I'm waiting for a reply.

[tawe]

I filled in the claim form online and they didnt ask for my bank details just my name and address and proof of purchase etc . I got a confirmation email saying it will be checked in a few days and it could take upto 49 days before I get the cashback , I dont mind that as long as I get it back

[dodgy123]

Oops i just posted a new thread.
Anyone else having trouble getting the website to upload a photo of their reciept?

[rogparki]

Seems we have a problem here of Currys making it impossible to claim the much advertised cashback . I have contacted them via their website ,like others, still awaiting a reply Should I be smelling a rat !
A very annoyed Rog

[Magic8Ball]

Originally Posted by rogparki

Seems we have a problem here of Currys making it impossible to claim the much advertised cashback . I have contacted them via their website ,like others, still awaiting a reply Should I be smelling a rat !
A very annoyed Rog

To be fair, it was pretty obvious that the combination of DSG and a bizarre 80 day cash back deal was going to turn out to be a c***s trick.

Trading standards should have stopped them printing those big 'after cashback' prices on items, with a tiny real price, and probably would have if they weren't so toothless.

You should try telling the DSG sales munkeys you will pay half now and they can claim the rest in 80 days, see how keen they are on 'cashback' prices deals then!

[tawe]

Originally Posted by rogparki

Seems we have a problem here of Currys making it impossible to claim the much advertised cashback . I have contacted them via their website ,like others, still awaiting a reply Should I be smelling a rat !
A very annoyed Rog

Have you tried here , this is how I sent my claim off , it said it could take upto 49 days

https://curryspcworldcashback.com/uk/en/claims/cashback

[GrahameM]

Hi all, This seems to be the only forum following up on the Currys Offer, so have joined what i hope will be an enjoyable forum.
Went to register today for my Tabllet & case Cashback offer.

Despite the advertisement being very clear about it being with any case, you now have to select a case from a "surprise" manufacturers list. The case I bought is not in the list so cannot complete registration.
Have emailed "help", awaiting response, will let you know.

[Magic8Ball]

Originally Posted by GrahameM

Hi all, This seems to be the only forum following up on the Currys Offer, so have joined what i hope will be an enjoyable forum.

Welcome to DS Grahame.

The T&C of the Currys deal are here:

http://www.currys.co.uk/gbuk/cashbac...ommercial.html

As far as I can see, clause 2 is pretty clear:

"2. Qualifying Tablets and qualifying cases include all products purchased through Currys / PC World."

On the other hand, clause 17 is a classic get-out:

"17. Currys/PC World is not responsible or liable for any technical, hardware, software, server, website, or other failures or damage of any kind to the extent that this prevents the participant from or otherwise obstructs him/her in participating in the promotion. "

[rogparki]

Some progress maybe . On line claim form has changed slightly .Photo upload page now gives 2 choices ,upload on line (still doesnt work! ) or email photo of receipt to "Staples " !?! . (Didnt know DSG owned Staples). Any way clicked that option and got an email back from currys requesting photo of receipt ,that worked and I now have an email saying validation complete I will receive a cheque within 42 days -I wont hold my breath !
Leaves a few questions
1) Why has a Staples page been included in the currys cashback form? (Third Party contracted to handle the cashback offer ?)
2) What chance has someone non computer literate actually got of getting the cashback.
3) Although the on line claim form has changed slightly, and I've (apparently !) managed to succeed in claiming the cashback .I still havent had a reply from currys to my original shitty email demanding they sort out the problem.
Guess what got to go through the whole palaver again in a week as I bought someone a Kindle Fire and case for Xmas !!

[GrahameM]

After just over a week, Currys Customer Service finally called.

It seems the any case as advertised does not apply and it had to be a Tablet Case, therefore no £20 Cashback.

[home_alone]

Submitted my claim today, no problems uploading the scanned pdf of my receipt. Email received confirming submission & I now await validation of the claim.