Signal Box on EE

paulker · 10-12-2012, 10:53

The box seems to be avaiable now for £89 + vat. I havnt called about it but its on the web.

jabbamk1 · 10-12-2012, 10:57

link?

So i'm guessing this is for business customers only due to pricing excl VAT?
Can consumers purchase it as well?

DevonBloke · 10-12-2012, 11:38

Where the link, where the link??

Sorry, ADSL currently down and using EDGE. EE website dreadful on EDGE would take me a lifetime to find it.

paulker · 10-12-2012, 11:48

Quote:

Originally Posted by DevonBloke

Where the link, where the link??

Sorry, ADSL currently down and using EDGE. EE website dreadful on EDGE would take me a lifetime to find it.

Its the same link as before but doesnt say coming soon. To get the price you need to go into the price pdf's. I would just call them. There is little info on the site.

http://business.ee.co.uk/large-busin...ons/signal-box

http://business.ee.co.uk/small-busin...ons/signal-box

http://files.ee.co.uk/business/terms...l-Business.pdf

jon41 · 10-12-2012, 11:54

I called but was told if it's on the business section then you must have a business account.

Will try again this afternoon.

DevonBloke · 10-12-2012, 11:58

Quote:

Originally Posted by paulker

Its the same link as before but doesnt say coming soon. To get the price you need to go into the price pdf's. I would just call them. There is little info on the site.

http://business.ee.co.uk/large-busin...ons/signal-box

http://business.ee.co.uk/small-busin...ons/signal-box

http://files.ee.co.uk/business/terms...l-Business.pdf

Thanks mate. I can always move to business if that's what I need to do.
Will try calling the residential side too though. They probably don't know about it yet. It'll filter down eventually.

paulker · 10-12-2012, 12:40

Just ordered one on business EE. I asked about it being business only. The guy said all the paperwork he has says business but he doesnt see why a consumer customer coudn't get one.

jon41 · 10-12-2012, 12:44

Quote:

Originally Posted by paulker

Just ordered one on business EE. I asked about it being business only. The guy said all the paperwork he has says business but he doesnt see why a consumer customer coudn't get one.

Good news, did you pay there and then or is it added to the bill?

thanks

paulker · 10-12-2012, 12:48

Quote:

Originally Posted by jon41

Good news, did you pay there and then or is it added to the bill?

thanks

He added it to the bill. Also said I have 14 days to try it out.

DevonBloke · 10-12-2012, 12:49

Quote:

Originally Posted by paulker

Just ordered one on business EE. I asked about it being business only. The guy said all the paperwork he has says business but he doesnt see why a consumer customer coudn't get one.

Well I just tried and they have me the run around. Got through to business where they refuse to talk to me and pass me to domestic where I find myself talking to an Indian call centre.
The guy enquires then comes back and says its not available yet but they'll keep me posted. Great!

jon41 · 10-12-2012, 13:27

Quote:

Originally Posted by paulker

He added it to the bill. Also said I have 14 days to try it out.

Thanks.

Tried to order again, got transferred to business who said they were aware of them but didn't know how to order them.

Apparently they will call back in an hour with news.

jcwacky · 10-12-2012, 13:29

Quote:

Originally Posted by paulker

Just ordered one on business EE. I asked about it being business only. The guy said all the paperwork he has says business but he doesnt see why a consumer customer coudn't get one.

Cool, I'd be interested to hear your thoughts on it when it arrives.

I just tweeted EE about signal boxes, and they said:

Quote:

They are only available to business customers at the moment. But keep checking the web site.

Everything Goes · 10-12-2012, 13:37

Sounds like one of those things where the agent shouldn't really be letting consumers have them but one of them was reasonable enough to see that it shouldn't be a problem. That was down to pure luck

DevonBloke · 10-12-2012, 14:25

Yoo Hoo!
Just rang for the sixth time. Got through to a really nice guy in EE business, said it was ridiculous I had to move to business to get a Femto and he just said he would make me a sole trader there and then. Not a problem because I am a sole trader and could have done the whole paperwork thing but he just did It and sold me a Signal Box.
Coming tomorrow.
Can't believe it. Been waiting 5 years for one.
Right now all I need is for BT to fix my broadband!

paulker · 10-12-2012, 14:39

Quote:

Originally Posted by DevonBloke

Yoo Hoo!
Just rang for the sixth time. Got through to a really nice guy in EE business, said it was ridiculous I had to move to business to get a Femto and he just said he would make me a sole trader there and then. Not a problem because I am a sole trader and could have done the whole paperwork thing but he just did It and sold me a Signal Box.
Coming tomorrow.
Can't believe it. Been waiting 5 years for one.
Right now all I need is for BT to fix my broadband!

Nice one. Typical that your broadband is out of action. Doh

DevonBloke · 10-12-2012, 16:15

Quote:

Originally Posted by paulker

Nice one. Typical that your broadband is out of action. Doh

Broadband fixed as well now and potentially faster.
God I'm on fire !!

wrexham103.4 · 10-12-2012, 17:35

im getting one too

jcwacky · 10-12-2012, 17:43

Please do all post back once it's setup, with your experiences, such as how far does decent signal reach, does heavy up/downloading on your PC effect it etc.

As if it works well, I'll be moving to EE from Vodafone, so that I can enjoy 4G!

DevonBloke · 10-12-2012, 18:00

Quote:

Originally Posted by jcwacky

Please do all post back once it's setup, with your experiences, such as how far does decent signal reach, does heavy up/downloading on your PC effect it etc.

As if it works well, I'll be moving to EE from Vodafone, so that I can enjoy 4G!

Will do. Will test as soon as I can.
From what I've read, it's better than the Vodafone box on coverage. I believe the EE Signal Box is the same model as the 3 Home Signal which gets very good reviews.

DevonBloke · 10-12-2012, 18:02

Single cell being activated with LTE down here this week.
It covers the Plymouth EE call centre not surprisingly.
Shall be donning my anorak and going down to test.

The Lord Lucan · 10-12-2012, 18:04

Any idea which form of 3G the box supports?

How did you find that out Devon?

DevonBloke · 10-12-2012, 18:10

Quote:

Originally Posted by The Lord Lucan

Any idea which form of 3G the box supports?

How did you find that out Devon?

As far as I can tell the Sgnal Box is a NEC FP810 (please correct me someone) here http://www.slashgear.com/nec-fp810-f...rates-1073529/
So 14.4Mbps.
But as has been said before you wouldn't use it for data as your wifi would be faster anyway and the data use would come off your plan so that would be silly.

The Lord Lucan · 10-12-2012, 18:22

Yeah just wondered because if it had been faster than 14.4 ie HSPA+ it would be interesting to see what speeds it got on an Infinity / VM broadband connection.

DevonBloke · 10-12-2012, 18:42

Quote:

Originally Posted by The Lord Lucan

Yeah just wondered because if it had been faster than 14.4 ie HSPA+ it would be interesting to see what speeds it got on an Infinity / VM broadband connection.

Ahh I see. Yes that would be interesting. It's apparently the same model as the 3 Homesignal but that's just what I've read somewhere. It does look the same though. It's certainly an NEC unit. I would let you know but have an iPhone so it won't tell me if its HSPA+ but I can of course look up the model number if it's different.
Will post here as soon as I have it.
I've PM'd you by the way

The Lord Lucan · 10-12-2012, 18:46

Thanks.. I'll await everyones testing.

10-12-2012, 10:53	#1
paulker Forum Member Join Date: Nov 2008 Services: Sky 1tb HD, Sky Unlimited Fibre :) Macbook Pro 15" Retina Posts: 464	Signal Box on EE The box seems to be avaiable now for £89 + vat. I havnt called about it but its on the web.

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10-12-2012, 10:57	#2
jabbamk1 Forum Member Join Date: Jan 2012 Location: London, UK Services: Talk Talk Plus, Three UK, O2 UK, Freeview HD, PS3 320GB, Star B92m Dual Sim Posts: 2,408	link? So i'm guessing this is for business customers only due to pricing excl VAT? Can consumers purchase it as well?

10-12-2012, 11:38	#3
DevonBloke Forum Member Join Date: Apr 2011 Location: Totnes, Devon Services: Sky+, Plusnet, Netflix, 3rd gen 16GB WiFi only iPad, iPhone 5 32Gb. Posts: 1,810	Where the link, where the link?? Sorry, ADSL currently down and using EDGE. EE website dreadful on EDGE would take me a lifetime to find it.

10-12-2012, 11:54	#5
jon41 Forum Member Join Date: Oct 2006 Services: Sky 1TB Note2 LTE Posts: 1,299	I called but was told if it's on the business section then you must have a business account. Will try again this afternoon.

10-12-2012, 12:40	#7
paulker Forum Member Join Date: Nov 2008 Services: Sky 1tb HD, Sky Unlimited Fibre :) Macbook Pro 15" Retina Posts: 464	Just ordered one on business EE. I asked about it being business only. The guy said all the paperwork he has says business but he doesnt see why a consumer customer coudn't get one.

10-12-2012, 13:37	#13
Everything Goes Forum Member Join Date: Mar 2002 Location: In the future.... Services: Sky UltraHD, Xbox 720, PS4, 1TB Broadband Posts: 8,163	Sounds like one of those things where the agent shouldn't really be letting consumers have them but one of them was reasonable enough to see that it shouldn't be a problem. That was down to pure luck

10-12-2012, 14:25	#14
DevonBloke Forum Member Join Date: Apr 2011 Location: Totnes, Devon Services: Sky+, Plusnet, Netflix, 3rd gen 16GB WiFi only iPad, iPhone 5 32Gb. Posts: 1,810	Yoo Hoo! Just rang for the sixth time. Got through to a really nice guy in EE business, said it was ridiculous I had to move to business to get a Femto and he just said he would make me a sole trader there and then. Not a problem because I am a sole trader and could have done the whole paperwork thing but he just did It and sold me a Signal Box. Coming tomorrow. Can't believe it. Been waiting 5 years for one. Right now all I need is for BT to fix my broadband!

10-12-2012, 17:35	#17
wrexham103.4 Forum Member Join Date: Oct 2009 Location: chester Posts: 2,624	im getting one too

10-12-2012, 17:43	#18
jcwacky Forum Member Join Date: May 2011 Posts: 32	Please do all post back once it's setup, with your experiences, such as how far does decent signal reach, does heavy up/downloading on your PC effect it etc. As if it works well, I'll be moving to EE from Vodafone, so that I can enjoy 4G!

10-12-2012, 18:02	#20
DevonBloke Forum Member Join Date: Apr 2011 Location: Totnes, Devon Services: Sky+, Plusnet, Netflix, 3rd gen 16GB WiFi only iPad, iPhone 5 32Gb. Posts: 1,810	Single cell being activated with LTE down here this week. It covers the Plymouth EE call centre not surprisingly. Shall be donning my anorak and going down to test.

10-12-2012, 18:04	#21
The Lord Lucan Forum Member Join Date: Apr 2005 Location: Scotland Services: Sky HD, Be Broadband Posts: 2,731	Any idea which form of 3G the box supports? How did you find that out Devon?

10-12-2012, 18:22	#23
The Lord Lucan Forum Member Join Date: Apr 2005 Location: Scotland Services: Sky HD, Be Broadband Posts: 2,731	Yeah just wondered because if it had been faster than 14.4 ie HSPA+ it would be interesting to see what speeds it got on an Infinity / VM broadband connection.

10-12-2012, 18:46	#25
The Lord Lucan Forum Member Join Date: Apr 2005 Location: Scotland Services: Sky HD, Be Broadband Posts: 2,731	Thanks.. I'll await everyones testing.

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