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HELP! my dvd player doesnt turn on


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Old 22-12-2012, 22:29
mizhog
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i have a lg RHT497H dvd player the time shows up on the front but it does not turn on fully when i press the power button on the remote. the remote does not have any effect on it at all anymore. i then thought the remote was broken so i bought a new remote and it still does not power on.

do u think the led remote receiver is broken on the player??
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Old 22-12-2012, 23:13
alan1302
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i have a lg RHT497H dvd player the time shows up on the front but it does not turn on fully when i press the power button on the remote. the remote does not have any effect on it at all anymore. i then thought the remote was broken so i bought a new remote and it still does not power on.

do u think the led remote receiver is broken on the player??
Does it turn on when you press the power button on the player?
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Old 22-12-2012, 23:17
mizhog
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there isnt a power button on the player...only the clock led shows up
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Old 22-12-2012, 23:35
mlayzell
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there isnt a power button on the player...only the clock led shows up
Have you updated the DVD player firmware link here
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Old 22-12-2012, 23:37
alan1302
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there isnt a power button on the player...only the clock led shows up
If this is your player:

http://www.lg.com/uk/support-product/lg-RHT497H#

Then the power button is on the top of the player on the left hand side
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Old 22-12-2012, 23:47
mizhog
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yes i see it now and pressed the power button . its turns on and then turns off again...why doesnt the remote work anymore,.even the new one
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Old 22-12-2012, 23:50
mizhog
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ok i can get the tv on it to work but the remotes still dont work so i cant get the menu up or switch to the dvd settings
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Old 22-12-2012, 23:51
mizhog
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Have you updated the DVD player firmware link here
how do i do that
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Old 23-12-2012, 00:03
mlayzell
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how do i do that
Click on the software updates section of this web page, click the view more and follow the instructions!

Someone else complained about the remote on this forum

link here
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Old 23-12-2012, 00:11
mizhog
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but i cant open the drive to put the cd in to install the firmware as the remote doesnt work
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Old 23-12-2012, 00:21
mlayzell
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but i cant open the drive to put the cd in to install the firmware as the remote doesnt work
On the instruction manual there seems to be a manual open/close button on the top right front of your recorder!
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