T-Mobile Problems?

Ben1900 · 23-12-2004, 19:18

i got my fresh new T-Mobile sim in the post today, opened the envelope and stuck the sim in my Nokia 7250i...

but when i try to phone it, all i get is a pre-recorded message saying: "You have dialled an incorrect number, please check the number and redial" (it repeats itself over & over), yet... when i phone from it, it works fine

steve007 · 23-12-2004, 20:12

Quote:

Originally Posted by Ben1900

i got my fresh new T-Mobile sim in the post today, opened the envelope and stuck the sim in my Nokia 7250i...

but when i try to phone it, all i get is a pre-recorded message saying: "You have dialled an incorrect number, please check the number and redial" (it repeats itself over & over), yet... when i phone from it, it works fine

Check with 1471 that the number you are dialling is the number that corresponds to the sim.

Ring T-Mobile and get them to update your sim.

Make an outgoing call

Switch the phone on/off

jyker33 · 23-12-2004, 21:44

had the same problem as you, i emailed t-mobile and got a text back to say my problem had been fixed, after that my card works perfect.

Steven L Hunter · 24-12-2004, 17:50

Quote:

Originally Posted by Ben1900

i got my fresh new T-Mobile sim in the post today, opened the envelope and stuck the sim in my Nokia 7250i...

but when i try to phone it, all i get is a pre-recorded message saying: "You have dialled an incorrect number, please check the number and redial" (it repeats itself over & over), yet... when i phone from it, it works fine

Also dial 454545 to deactivate that caller tune because that causes lots of problems too.

Ben1900 · 24-12-2004, 20:27

Quote:

Originally Posted by jyker33

had the same problem as you, i emailed t-mobile and got a text back to say my problem had been fixed, after that my card works perfect.

what is the email address you used to contact them? i cant seem to find it on the site

jyker33 · 24-12-2004, 22:34

http://t-mobile.co.uk
go to the very bottom of the page and click on contact us.

23-12-2004, 19:18	#1
Ben1900 Forum Member Join Date: Aug 2003 Posts: 1,360	T-Mobile Problems? i got my fresh new T-Mobile sim in the post today, opened the envelope and stuck the sim in my Nokia 7250i... but when i try to phone it, all i get is a pre-recorded message saying: "You have dialled an incorrect number, please check the number and redial" (it repeats itself over & over), yet... when i phone from it, it works fine

23-12-2004, 20:12	#2
steve007 Banned User Join Date: Nov 2004 Location: Hereford Posts: 1,681	Quote: Originally Posted by Ben1900 i got my fresh new T-Mobile sim in the post today, opened the envelope and stuck the sim in my Nokia 7250i... but when i try to phone it, all i get is a pre-recorded message saying: "You have dialled an incorrect number, please check the number and redial" (it repeats itself over & over), yet... when i phone from it, it works fine Check with 1471 that the number you are dialling is the number that corresponds to the sim. Ring T-Mobile and get them to update your sim. Make an outgoing call Switch the phone on/off

23-12-2004, 21:44	#3
jyker33 Forum Member Join Date: Aug 2004 Posts: 56	had the same problem as you, i emailed t-mobile and got a text back to say my problem had been fixed, after that my card works perfect.

24-12-2004, 17:50	#4
Steven L Hunter Guest Join Date: Oct 2002 Posts: 10,517	Quote: Originally Posted by Ben1900 i got my fresh new T-Mobile sim in the post today, opened the envelope and stuck the sim in my Nokia 7250i... but when i try to phone it, all i get is a pre-recorded message saying: "You have dialled an incorrect number, please check the number and redial" (it repeats itself over & over), yet... when i phone from it, it works fine Also dial 454545 to deactivate that caller tune because that causes lots of problems too.

24-12-2004, 20:27	#5
Ben1900 Forum Member Join Date: Aug 2003 Posts: 1,360	Quote: Originally Posted by jyker33 had the same problem as you, i emailed t-mobile and got a text back to say my problem had been fixed, after that my card works perfect. what is the email address you used to contact them? i cant seem to find it on the site

24-12-2004, 22:34	#6
jyker33 Forum Member Join Date: Aug 2004 Posts: 56	http://t-mobile.co.uk go to the very bottom of the page and click on contact us.

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T-Mobile Problems?