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Speed caps being reinstated on Full Monty plans |
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#1 |
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Forum Member
Join Date: Apr 2011
Location: Totnes, Devon
Posts: 6,694
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Speed caps being reinstated on Full Monty plans
Full Monty speed caps will be put back in place from the 16th of January. 4Mbps down, 1Mbps up.
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#2 |
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Forum Member
Join Date: Sep 2008
Location: Hedge End, Southampton, Hants.
Posts: 2,816
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Deleted
Last edited by -ajm- : 10-01-2013 at 21:43. Reason: Changed my mind again |
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#3 |
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Forum Member
Join Date: Sep 2008
Location: Hedge End, Southampton, Hants.
Posts: 2,816
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Would this be to convince people to move to EE?
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#4 |
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Forum Member
Join Date: Jan 2012
Location: London, UK
Posts: 8,759
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Any proof? Any reason provided? Since they blocked tethering from the full monty I would have thought they wouldn't do this again.
At least its not 1mbps like it was at the start. |
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#5 |
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Forum Member
Join Date: Apr 2005
Posts: 13,091
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I'm two months into a 12 month SIM only contract. No mention of a speed cap when I signed up. Can they enforce contracts if they change the terms like this? Or is it somewhere in the small print that they can impose speed caps?
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#6 |
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Forum Member
Join Date: Jan 2012
Location: London, UK
Posts: 8,759
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Quote:
I'm two months into a 12 month SIM only contract. No mention of a speed cap when I signed up. Can they enforce contracts if they change the terms like this? Or is it somewhere in the small print that they can impose speed caps?
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#7 |
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Forum Member
Join Date: Apr 2005
Posts: 13,091
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I decided to pay more to go with T-Mobile as I thought the combined EE network would be better than 3. If they're going to be messing about imposing speed caps, I wish I hadn't bothered.
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#8 |
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Forum Member
Join Date: Apr 2011
Location: Totnes, Devon
Posts: 6,694
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The cap was never meant to be removed in the first place.
The APN change meant the caps came off on all plans. Full Monty cap now going to be put back. |
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#9 |
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Forum Member
Join Date: Jan 2012
Location: London, UK
Posts: 8,759
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Hmmm, well the good thing is that tbh 4mbps will be ok for browsing and streaming etc.. you'll only want 4mbps and above in a few cases, like downloading large files/tethering. But you cant tether on the full monty anyway, so like I said I have no idea why t-mobile would cap speeds.
I totally see your point though @Devinbloke, can I ask how you know? Wasn't the cap originally taken off due to complaints? |
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#10 |
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Forum Member
Join Date: Apr 2005
Posts: 13,091
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Quote:
Hmmm, well the good thing is that tbh 4mbps will be ok for browsing and streaming etc.. you'll only want 4mbps and above in a few cases, like downloading large files/tethering. But you cant tether on the full monty anyway, so like I said I have no idea why t-mobile would cap speeds.
I totally see your point though |
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#11 |
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Forum Member
Join Date: Dec 2012
Location: Newcastle
Posts: 904
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You can tether on full monty as it was sold as part of the deal when people signed up. The removed the tethering some months ago but was for new sign ups after that point, didn't apply to original contracts.
Wonder if it says they can do this in their t&c's |
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#12 |
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Forum Member
Join Date: Dec 2005
Posts: 130
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Isn't Full Monty supposed to mean 'everything'? Cheers T-mobile.
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#13 |
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Forum Member
Join Date: Apr 2005
Posts: 13,091
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I guess this will cover them:
"3.4 We reserve the right to manage Your use of Our Network in order to protect it for the use of all of Our customers. We may therefore apply traffic management controls from time to time. Details of Our current policy are on Our website." Still pathetic though. EDIT: Their traffic management policy categorically states that there's no speed cap: http://support.t-mobile.co.uk/resour...uly%202012.pdf |
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#14 |
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Forum Member
Join Date: Apr 2011
Location: Totnes, Devon
Posts: 6,694
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Quote:
Hmmm, well the good thing is that tbh 4mbps will be ok for browsing and streaming etc.. you'll only want 4mbps and above in a few cases, like downloading large files/tethering. But you cant tether on the full monty anyway, so like I said I have no idea why t-mobile would cap speeds.
I totally see your point though @Devinbloke, can I ask how you know? Wasn't the cap originally taken off due to complaints? All I can say is its from a very reliable source. No I believe the cap speed was increased due to complaints but it was never removed. When EE4G launched and the EE APN was changed globally, this had the side effect of temporarily removing the Full Monty cap. I'm guessing it was easier to update all the APNs first (removing the cap) and then put the Full Monty cap back later. This is a guess though as I say. |
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#15 |
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Forum Member
Join Date: Jan 2012
Location: London, UK
Posts: 8,759
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Quote:
You can certainly ask but I'm afraid I can't tell you.
All I can say is its from a very reliable source. No I believe the cap speed was increased due to complaints but it was never removed. When EE4G launched and the EE APN was changed globally, this had the side effect of temporarily removing the Full Monty cap. I'm guessing it was easier to update all the APNs first (removing the cap) and then put the Full Monty cap back later. This is a guess though as I say. |
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#16 |
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Forum Member
Join Date: Dec 2011
Location: London & Essex
Posts: 987
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Why on earth are they putting the cap back, that's ridiculous. Will it be a different APN or everywhere but with a cap, also is this just for Full Monty? Orange isn't affected is it?
Also how do you know this, you got any proof? |
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#17 |
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Forum Member
Join Date: Apr 2005
Posts: 13,091
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What about the PDF I linked to?
"Are there any services, content, or protocols always slowed down? No." |
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#18 |
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Forum Member
Join Date: Oct 2004
Posts: 14,645
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Quote:
Their traffic management policy categorically states that there's no speed cap: http://support.t-mobile.co.uk/resour...uly%202012.pdf
That sounds more like a set download allowance than an actual speed restriction. |
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#19 |
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Forum Member
Join Date: Jul 2012
Location: Liverpool(L15)l, UK
Posts: 458
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Quote:
The cap was never meant to be removed in the first place.
The APN change meant the caps came off on all plans. Full Monty cap now going to be put back. |
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#20 |
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Forum Member
Join Date: Apr 2005
Posts: 13,091
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Quote:
Are you looking at "What are the download/upload limits or data usage caps on this tariff?"
That sounds more like a set download allowance than an actual speed restriction. |
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#21 |
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Forum Member
Join Date: Oct 2004
Posts: 14,645
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Quote:
What about the PDF I linked to?
"Are there any services, content, or protocols always slowed down? No." I don't think they know what they're doing - they say P2P is both blocked and restricted to 50kbps at all times on plans after Feb 2012. So the answer to the question should be "yes" just for that? |
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#22 |
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Forum Member
Join Date: Jul 2012
Location: Liverpool(L15)l, UK
Posts: 458
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Quote:
Hmmm, well the good thing is that tbh 4mbps will be ok for browsing and streaming etc.. you'll only want 4mbps and above in a few cases, like downloading large files/tethering. But you cant tether on the full monty anyway, so like I said I have no idea why t-mobile would cap speeds.
I totally see your point though @Devinbloke, can I ask how you know? Wasn't the cap originally taken off due to complaints? |
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#23 |
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Forum Member
Join Date: Apr 2005
Posts: 13,091
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Quote:
Sounds unclear to me. That might suggest specific protocols rather than a general limit - by applying an overall speed limit they're not targeting anything in particular and "no" might be the correct answer.
I don't think they know what they're doing - they say P2P is both blocked and restricted to 50kbps at all times on plans after Feb 2012. So the answer to the question should be "yes" just for that? |
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#24 |
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Forum Member
Join Date: May 2012
Location: Scotland
Posts: 1,274
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Back when T-Mobile capped all their customers at 1.8Mbps down, I went through a huge palaver with T-Mobile's Customer Services, who simultaneously claimed there was no speed cap and were mysteriously able to more than triple my speeds by adding a particular booster to my account.
Eventually I contacted CISAS because I believed that T-Mobile were failing to provide the service they advertised. Their response was "Unfortunately we are unable to help you in this matter as your complaint concerns a business decision taken by the company you are complaining about. Business decisions fall outside the scope of our scheme and we have no power to deal a complaint of this nature" - worse than useless... |
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#25 |
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Forum Member
Join Date: Oct 2004
Posts: 14,645
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Quote:
Back when T-Mobile capped all their customers at 1.8Mbps down, I went through a huge palaver with T-Mobile's Customer Services, who simultaneously claimed there was no speed cap and were mysteriously able to more than triple my speeds by adding a particular booster to my account.
Fortunately it was a 1 month contract so I just told them to shove it. There was plenty of "local network conditions" as an excuse, so that must be why across Cornwall my phone always got a precise 1.8Mbps and a 3 phone in the same place got far more). |
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