Speed caps being reinstated on Full Monty plans

DevonBloke · 10-01-2013, 23:41

Quote:

Why on earth are they putting the cap back, that's ridiculous. Will it be a different APN or everywhere but with a cap, also is this just for Full Monty? Orange isn't affected is it?

Also how do you know this, you got any proof?

As far as I know it's just the Full Monty plans. No other networks/plans affected.
Can't tell you but it's reliable.
If it doesn't happen on the 16th you can lambast me then

Step666 · 11-01-2013, 00:25

Quote:

Originally Posted by moox

Fortunately it was a 1 month contract so I just told them to shove it.

I hope it doesn't come to that, the deal I'm on with T-Mobile is something I'll never be able to match.
And their coverage is so much better than the likes of Vodafone.

Quote:

Originally Posted by moox

There was plenty of "local network conditions" as an excuse, so that must be why across Cornwall my phone always got a precise 1.8Mbps and a 3 phone in the same place got far more).

Yeah, I got a lot of the same excuses.
I have e-mails in which I was told there absolutely no speed cap, that they didn't exist, that it must be my handset or the network in my area. Then after they added the booster and the speeds increased, I asked again if there was no such things as a speedtest and, funnily enough, no reply

Quote:

Originally Posted by DevonBloke

Can't tell you but it's reliable.

Why can't you say?

DevonBloke · 11-01-2013, 00:57

Look, I don't want to get arsey about this but I simply can't tell you. I also can't tell you why I can't tell you. Can I ask that you please don't ask me again.
I know that sounds crap but there are reasons why and I'm not prepared to go into that. I will not be responding to anymore requests for this kind of info.
And really, I'm not being funny or trying to piss you off.

mjdj1689 · 11-01-2013, 03:33

How much is it to add tethering to a t mobile full monty plan.

mjdj1689 · 11-01-2013, 06:32

if this can be done ? and if it can how much would you be able to do ?

Thanx

Thine Wonk · 11-01-2013, 08:06

We used to have a member of staff post here with info, but he's not allowed to now. Chances are Devon has been tipped off by PM or something at a guess.

Obviously he won't say, but I should imagine it's something like that.

plymouthbloke1974 · 11-01-2013, 08:24

If tethering is an optional add-on for your plan you'll be taken to a landing page to order it. £5 a month normally.

plymouthbloke1974 · 11-01-2013, 08:30

Quote:

Originally Posted by Thine Wonk

We used to have a member of staff post here with info, but he's not allowed to now. Chances are Devon has been tipped off by PM or something at a guess.

Obviously he won't say, but I should imagine it's something like that.

Not guilty, your honour...

John_Patrick · 11-01-2013, 13:30

Im currently getting 8.17 down and 1.97 up. I will be majorly annoyed if this affects me.

I am on the original full monty (with tethering) and can use the phone while away from home to get access for my work. The systems I use are slow as it is but are bearable with a faster internet connection.

DevonBloke · 11-01-2013, 16:31

Quote:

Originally Posted by John_Patrick

Im currently getting 8.17 down and 1.97 up. I will be majorly annoyed if this affects me.

I am on the original full monty (with tethering) and can use the phone while away from home to get access for my work. The systems I use are slow as it is but are bearable with a faster internet connection.

It's possible it'll just be for new signups but don't hold me to that. I'll try to find out.

DevonBloke · 11-01-2013, 17:02

Ok, just found out. ALL FM plans will be affected, existing and new.

paulker · 11-01-2013, 18:19

Quote:

Originally Posted by DevonBloke

Ok, just found out. ALL FM plans will be affected, existing and new.

So is it 3.8 /0.8 or actually 4/1?

DevonBloke · 11-01-2013, 18:26

It's 4/1.

IslandNiles · 11-01-2013, 18:36

I wonder if they're going to continue to deny a cap once it's reinstated. Or whether they'll update their traffic management information, which currently says they don't slow down any services.

jabbamk1 · 11-01-2013, 19:15

Quote:

Originally Posted by IslandNiles

I wonder if they're going to continue to deny a cap once it's reinstated. Or whether they'll update their traffic management information, which currently says they don't slow down any services.

My guess is they'll deny it like they did before. And yep i'd like to say that in my last post i put the cap was 3.6mbps, like paulkner mentioned it was actually 3.8mbps

Mr Mot · 11-01-2013, 19:58

The cap being removed is the only reason I moved back to tmobile on the full monty plan..

Will we have grounds for early termination without penalty?
Really not happy with this news.

IslandNiles · 11-01-2013, 20:01

Quote:

Originally Posted by Mr Mot

The cap being removed is the only reason I moved back to tmobile on the full monty plan..

Will we have grounds for early termination without penalty?
Really not happy with this news.

Me neither. Makes me want to go running to 3.

The Lord Lucan · 11-01-2013, 21:57

This is laughable.

Thine Wonk · 11-01-2013, 22:02

Quote:

Originally Posted by The Lord Lucan

This is laughable.

How do you mean?

I guess we'll find out if it's true in 5 days.

John_Patrick · 11-01-2013, 22:07

Quote:

Originally Posted by Mr Mot

The cap being removed is the only reason I moved back to tmobile on the full monty plan..

Will we have grounds for early termination without penalty?
Really not happy with this news.

I would like to know this too.

DevonBloke · 11-01-2013, 23:37

No you won't. FM plans always had a speed cap. The removal was temporary. Now it's being put back.

IslandNiles · 12-01-2013, 00:21

Quote:

Originally Posted by DevonBloke

No you won't. FM plans always had a speed cap. The removal was temporary. Now it's being put back.

But if an artificial speed restriction isn't in place when you sign up, and isn't mentioned when you sign up for the contract, how can it really be enforced as part of that contract?

I suppose the generic traffic management statement in the contract will cover it, but they'll have to update their traffic management information to reflect that FM speeds are capped. Or just lie about it like they did before.

danielmeah · 12-01-2013, 00:43

I think its obvious now why there doing this, Firstly to make the somewhat slow and unreliable LTE service look faster, its obvious they are having capacity problems.

plymouthbloke1974 · 12-01-2013, 02:28

Quote:

Originally Posted by danielmeah

I think its obvious now why there doing this, Firstly to make the somewhat slow and unreliable LTE service look faster, its obvious they are having capacity problems.

Wow. What an assumption.

danielmeah · 12-01-2013, 02:38

Quote:

Originally Posted by plymouthbloke1974

Wow. What an assumption.

Well, it adds up, they are going to try and make there LTE service look faster than the typical 3g connection. but where i live for example i can never get anything more than 16-18Mbps on LTE but i can get over 20 on 3g, during the evenings on the LTE it can drop to below 1Mbps. Which the 3g does also.

10-01-2013, 23:41	#26
DevonBloke Forum Member Join Date: Apr 2011 Location: Totnes, Devon Posts: 6,694	Quote: Originally Posted by ajh94 Why on earth are they putting the cap back, that's ridiculous. Will it be a different APN or everywhere but with a cap, also is this just for Full Monty? Orange isn't affected is it? Also how do you know this, you got any proof? As far as I know it's just the Full Monty plans. No other networks/plans affected. Can't tell you but it's reliable. If it doesn't happen on the 16th you can lambast me then

11-01-2013, 00:25	#27
Step666 Forum Member Join Date: May 2012 Location: Scotland Posts: 1,274	Quote: Originally Posted by moox Fortunately it was a 1 month contract so I just told them to shove it. I hope it doesn't come to that, the deal I'm on with T-Mobile is something I'll never be able to match. And their coverage is so much better than the likes of Vodafone. Quote: Originally Posted by moox There was plenty of "local network conditions" as an excuse, so that must be why across Cornwall my phone always got a precise 1.8Mbps and a 3 phone in the same place got far more). Yeah, I got a lot of the same excuses. I have e-mails in which I was told there absolutely no speed cap, that they didn't exist, that it must be my handset or the network in my area. Then after they added the booster and the speeds increased, I asked again if there was no such things as a speedtest and, funnily enough, no reply Quote: Originally Posted by DevonBloke Can't tell you but it's reliable. Why can't you say?

11-01-2013, 00:57	#28
DevonBloke Forum Member Join Date: Apr 2011 Location: Totnes, Devon Posts: 6,694	Look, I don't want to get arsey about this but I simply can't tell you. I also can't tell you why I can't tell you. Can I ask that you please don't ask me again. I know that sounds crap but there are reasons why and I'm not prepared to go into that. I will not be responding to anymore requests for this kind of info. And really, I'm not being funny or trying to piss you off.

11-01-2013, 03:33	#29
mjdj1689 Forum Member Join Date: Apr 2004 Location: Cheshire Posts: 2,470	How much is it to add tethering to a t mobile full monty plan.

11-01-2013, 06:32	#30
mjdj1689 Forum Member Join Date: Apr 2004 Location: Cheshire Posts: 2,470	if this can be done ? and if it can how much would you be able to do ? Thanx

11-01-2013, 08:06	#31
Thine Wonk Forum Member Join Date: Mar 2009 Posts: 14,577	We used to have a member of staff post here with info, but he's not allowed to now. Chances are Devon has been tipped off by PM or something at a guess. Obviously he won't say, but I should imagine it's something like that.

11-01-2013, 08:24	#32
plymouthbloke1974 Forum Member Join Date: Aug 2001 Location: Destination: Hard Brexit Posts: 6,368	If tethering is an optional add-on for your plan you'll be taken to a landing page to order it. £5 a month normally.

11-01-2013, 08:30	#33
plymouthbloke1974 Forum Member Join Date: Aug 2001 Location: Destination: Hard Brexit Posts: 6,368	Quote: Originally Posted by Thine Wonk We used to have a member of staff post here with info, but he's not allowed to now. Chances are Devon has been tipped off by PM or something at a guess. Obviously he won't say, but I should imagine it's something like that. Not guilty, your honour...

11-01-2013, 13:30	#34
John_Patrick Forum Member Join Date: Dec 2012 Location: Newcastle Posts: 904	Im currently getting 8.17 down and 1.97 up. I will be majorly annoyed if this affects me. I am on the original full monty (with tethering) and can use the phone while away from home to get access for my work. The systems I use are slow as it is but are bearable with a faster internet connection.

11-01-2013, 16:31	#35
DevonBloke Forum Member Join Date: Apr 2011 Location: Totnes, Devon Posts: 6,694	Quote: Originally Posted by John_Patrick Im currently getting 8.17 down and 1.97 up. I will be majorly annoyed if this affects me. I am on the original full monty (with tethering) and can use the phone while away from home to get access for my work. The systems I use are slow as it is but are bearable with a faster internet connection. It's possible it'll just be for new signups but don't hold me to that. I'll try to find out.

11-01-2013, 17:02	#36
DevonBloke Forum Member Join Date: Apr 2011 Location: Totnes, Devon Posts: 6,694	Ok, just found out. ALL FM plans will be affected, existing and new.

11-01-2013, 18:19	#37
paulker Forum Member Join Date: Nov 2008 Posts: 901	Quote: Originally Posted by DevonBloke Ok, just found out. ALL FM plans will be affected, existing and new. So is it 3.8 /0.8 or actually 4/1?

11-01-2013, 18:26	#38
DevonBloke Forum Member Join Date: Apr 2011 Location: Totnes, Devon Posts: 6,694	It's 4/1.

11-01-2013, 18:36	#39
IslandNiles Forum Member Join Date: Apr 2005 Posts: 13,091	I wonder if they're going to continue to deny a cap once it's reinstated. Or whether they'll update their traffic management information, which currently says they don't slow down any services.

11-01-2013, 19:15	#40
jabbamk1 Forum Member Join Date: Jan 2012 Location: London, UK Posts: 8,759	Quote: Originally Posted by IslandNiles I wonder if they're going to continue to deny a cap once it's reinstated. Or whether they'll update their traffic management information, which currently says they don't slow down any services. My guess is they'll deny it like they did before. And yep i'd like to say that in my last post i put the cap was 3.6mbps, like paulkner mentioned it was actually 3.8mbps

11-01-2013, 19:58	#41
Mr Mot Forum Member Join Date: Apr 2007 Posts: 71	The cap being removed is the only reason I moved back to tmobile on the full monty plan.. Will we have grounds for early termination without penalty? Really not happy with this news.

11-01-2013, 20:01	#42
IslandNiles Forum Member Join Date: Apr 2005 Posts: 13,091	Quote: Originally Posted by Mr Mot The cap being removed is the only reason I moved back to tmobile on the full monty plan.. Will we have grounds for early termination without penalty? Really not happy with this news. Me neither. Makes me want to go running to 3.

11-01-2013, 21:57	#43
The Lord Lucan Forum Member Join Date: Apr 2005 Location: Scotland Posts: 4,966	This is laughable.

11-01-2013, 22:02	#44
Thine Wonk Forum Member Join Date: Mar 2009 Posts: 14,577	Quote: Originally Posted by The Lord Lucan This is laughable. How do you mean? I guess we'll find out if it's true in 5 days.

11-01-2013, 22:07	#45
John_Patrick Forum Member Join Date: Dec 2012 Location: Newcastle Posts: 904	Quote: Originally Posted by Mr Mot The cap being removed is the only reason I moved back to tmobile on the full monty plan.. Will we have grounds for early termination without penalty? Really not happy with this news. I would like to know this too.

11-01-2013, 23:37	#46
DevonBloke Forum Member Join Date: Apr 2011 Location: Totnes, Devon Posts: 6,694	No you won't. FM plans always had a speed cap. The removal was temporary. Now it's being put back.

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Speed caps being reinstated on Full Monty plans

12-01-2013, 00:21	#47
IslandNiles Forum Member Join Date: Apr 2005 Posts: 13,091	Quote: Originally Posted by DevonBloke No you won't. FM plans always had a speed cap. The removal was temporary. Now it's being put back. But if an artificial speed restriction isn't in place when you sign up, and isn't mentioned when you sign up for the contract, how can it really be enforced as part of that contract? I suppose the generic traffic management statement in the contract will cover it, but they'll have to update their traffic management information to reflect that FM speeds are capped. Or just lie about it like they did before.

12-01-2013, 00:43	#48
danielmeah Forum Member Join Date: Jul 2012 Location: Liverpool(L15)l, UK Posts: 458	I think its obvious now why there doing this, Firstly to make the somewhat slow and unreliable LTE service look faster, its obvious they are having capacity problems.

12-01-2013, 02:28	#49
plymouthbloke1974 Forum Member Join Date: Aug 2001 Location: Destination: Hard Brexit Posts: 6,368	Quote: Originally Posted by danielmeah I think its obvious now why there doing this, Firstly to make the somewhat slow and unreliable LTE service look faster, its obvious they are having capacity problems. Wow. What an assumption.

12-01-2013, 02:38	#50
danielmeah Forum Member Join Date: Jul 2012 Location: Liverpool(L15)l, UK Posts: 458	Quote: Originally Posted by plymouthbloke1974 Wow. What an assumption. Well, it adds up, they are going to try and make there LTE service look faster than the typical 3g connection. but where i live for example i can never get anything more than 16-18Mbps on LTE but i can get over 20 on 3g, during the evenings on the LTE it can drop to below 1Mbps. Which the 3g does also.