Originally Posted by
kimindex:
“Are they? Why?
”
If their app is crashing then they are not handling the errors their software is encountering.
These errors might be because they were using features of iOS that Apple have deprecated, which they do ALL the BLOODY time! If the App isn't written with this in mind then when it tries to use a feature it will just bomb out and crash as seems to be happening to you.
The other likely solution might be that the devs have to use the new XCode which cant build for older devices, so they cant actually patch your version whilst supporting new devices, like iPhone5.
Edit: having read reviews on the google play store the software is incredibly unstable there too. Sounds like TERRIBLE software!