[Paperhouse]

Don't quite know how to explain this but when ever I use a search engine and click on a link; I am hijacked. The bar at the top show some random numbers (not the link) and I usually end up at 411 Answers.

[Stig]

Which browser?

Have you done a scan with Malwarebytes?

[Paperhouse]

Originally Posted by Stig

Which browser?

Have you done a scan with Malwarebytes?

Whatever I search on Google takes me to a Facebook survey?!?!

Not hear of Malwarebytes. Is it free?

[chinchin]

Originally Posted by Paperhouse

Whatever I search on Google takes me to a Facebook survey?!?!

Not hear of Malwarebytes. Is it free?

Download Malwarebites free from CNET. It's free! The numbers you see are because people like Google now have to keep a record of every site you visit. If you search your computer very carefully you can delete the record of what you have been looking at. Also free programmes like Ghostery stop people monitoring what sites you have been looking at. This is free as well. This is just a guess, but I get the funny 'numbers' thing as well.

[The Terminator]

Run Malwarebytes as mentioned, usually worth trying one or two other such programs as I've found that no single one seems to get rid of all problems by itself. I'd also recommend downloading and running tdsskiller, I've had the hijacked search thing a few times and going through these motions usually clears it up.

[Paperhouse]

I've run both Malwarebites and tdsskiller but the problem persists. Google is almost unusable.

[LION8TIGER]

Try running them both in safe mode, TDSS first.

[evil c]

OP, you were asked which browser you were using by Stig and you answered 'Google'. Do you mean you are using the Google Chrome browser or did you get confused by the question and instead give us the search engine?

[chinchin]

Try updating and running your anti virus and or you can take your computer back to an earlier point when it was working properly. I did this the other day.

[Paperhouse]

Originally Posted by evil c

OP, you were asked which browser you were using by Stig and you answered 'Google'. Do you mean you are using the Google Chrome browser or did you get confused by the question and instead give us the search engine?

Yes I'm a confused old bugger. My wife says that we use Internet Explorer.

[Paperhouse]

Originally Posted by chinchin

Try updating and running your anti virus and or you can take your computer back to an earlier point when it was working properly. I did this the other day.

Tried that the other day but only put it back one day.

[Paperhouse]

Originally Posted by LION8TIGER

Try running them both in safe mode, TDSS first.

Woldn't know how to do it in safe mode I'm afraid. But just tried Spyhunter4 and detected 1029 threats. Won't fix unless I buy the software!

[LION8TIGER]

Originally Posted by Paperhouse

Woldn't know how to do it in safe mode I'm afraid. But just tried Spyhunter4 and detected 1029 threats. Won't fix unless I buy the software!

Get rid of that straight away, it is a scam program to extract your money ... you do not have 1029 threats.
For safe mode reboot the computer and keep tapping the F8 key as it boots up, from the options choose safe mode with networking and hit enter. Choose Administrator to log in .... the screen will go all 'funny' don't worry it will then load up the desktop and you can run TDSS and Malwarebytes.

[REDBUS]

are you using an anti-virus ? like MSE ,microsoft security essentials ,have you run a full scan .

anti-virus software are designed to keep malware of your pc and protect 24/7 >mse ,avira ,avg ect

anti-malware programmes will not prevent malware but run on an on-demand basis will remove malware > malwarebytes ,top 5 malware tool's here http://lifehacker.com/5227896/five-b...-removal-tools

also download http://www.microsoft.com/security/pc...e-removal.aspx ,you usually get updates every month for this in automatic updates ,run full scan .

youd be better using firefox with add-blockers and no-scrips ect ,so you can only allow the content you want from a site and block the rest .

make sure your flash and java are up to date as this is where a lot of virus's get through onto pc .

[James2001]

Sounds like at this stage the best thing to do is wipe your computer and start again.

[Stig]

Try resetting Internet Explorer using the instructions below:
http://support.microsoft.com/kb/923737

[grps3]

id try opening explorer with out addons first


click start> all programs > accessories > system tools > internet explorer ( no add ons)

if it works after using this then one of your add ons is causing the problem and you can try switching them off 1 at a time to find out the culprit

[Paperhouse]

Originally Posted by LION8TIGER

Get rid of that straight away, it is a scam program to extract your money ... you do not have 1029 threats.
For safe mode reboot the computer and keep tapping the F8 key as it boots up, from the options choose safe mode with networking and hit enter. Choose Administrator to log in .... the screen will go all 'funny' don't worry it will then load up the desktop and you can run TDSS and Malwarebytes.

F8 would not start it in safe mode.

[Paperhouse]

Originally Posted by chinchin

Try updating and running your anti virus and or you can take your computer back to an earlier point when it was working properly. I did this the other day.

The problem has been getting worse for some time so decided to take the cumputer back to last month. There was no such date to be selected from the list so I followed the instructions to create a restore point manually. Message said that the point had been sucessfully created; but couldn't figure out how to select the created date??? It did not appear on the list of dates, so gave up. Using Windows Vista.

[Paperhouse]

Originally Posted by grps3

id try opening explorer with out addons first


click start> all programs > accessories > system tools > internet explorer ( no add ons)

if it works after using this then one of your add ons is causing the problem and you can try switching them off 1 at a time to find out the culprit

Tried that but the problem still persists; so it's not one of the add ons.

[Stig]

Originally Posted by Stig

Try resetting Internet Explorer using the instructions below:
http://support.microsoft.com/kb/923737

Have you done this?

[Smiley433]

Originally Posted by James2001

Sounds like at this stage the best thing to do is wipe your computer and start again.

That's a bit drastic.

Originally Posted by Paperhouse

The problem has been getting worse for some time so decided to take the cumputer back to last month. There was no such date to be selected from the list so I followed the instructions to create a restore point manually. Message said that the point had been sucessfully created; but couldn't figure out how to select the created date??? It did not appear on the list of dates, so gave up. Using Windows Vista.

The number of restore points depends on how much disk space you have allowed the system to use for creating restore points - it could be 10% of the disk, or 1%. If the system has not been given much disk space to use as restore points then you may only have a few days worth of restore points available. Or it could be disabled altogether.

Creating a restore point manually creates a restore point at the current date and time for the system as it currently finds it. It wont magically allow you to then go back and restore from a month ago. So creating a restore point manually and then immediately attempting to go back to that restore point will not have any effect on the system.

[Paperhouse]

Originally Posted by Smiley433

Creating a restore point manually creates a restore point at the current date and time for the system as it currently finds it. It wont magically allow you to then go back and restore from a month ago. So creating a restore point manually and then immediately attempting to go back to that restore point will not have any effect on the system.

The system asked me for the date of the restore point that I wanted to create manually, it accepted that date, and confirmed that the restore point had been created.

[Paperhouse]

Originally Posted by Stig

Have you done this?

No yet. It tells me that all add-ins and customizations are deleted. Pardon my ignorance but what exactly is an add-in?

WTH The problem only seems to exist when using Google.

[Paperhouse]

Originally Posted by Paperhouse

No yet. It tells me that all add-ins and customizations are deleted. Pardon my ignorance but what exactly is an add-in?

WTH The problem only seems to exist when using Google.

Scrub that; problem also with Ask.