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Orange Magic Numbers
DXRulz
21-01-2013
Can anyone shed some light on this?

I'm using a PAYG Orange Sim at the moment, my girlfriend is on Orange PAYM and we both have added each other as a magic number and Orange have confirmed by text to both our phones that it has been set up. But she's saying when she calls me, her minutes go down. I can't see anywhere in the terms and conditions or the Orange website that calling a PAYG magic number from PAYM takes your minutes away. It just says that it needs to be a number connected to the Orange UK network.
steffangl
22-01-2013
Originally Posted by DXRulz:
“Can anyone shed some light on this?

I'm using a PAYG Orange Sim at the moment, my girlfriend is on Orange PAYM and we both have added each other as a magic number and Orange have confirmed by text to both our phones that it has been set up. But she's saying when she calls me, her minutes go down. I can't see anywhere in the terms and conditions or the Orange website that calling a PAYG magic number from PAYM takes your minutes away. It just says that it needs to be a number connected to the Orange UK network.”

It shouldn't take the minutes. Calls to Magic numbers on Pay Monthly are free.

As a thought - the Orange billing system does not update in real-time. Her minutes going down may be from calling other numbers (or your number before you were a magic number) that were made over the last few days.
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