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Old 21-01-2013, 19:54
DXRulz
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Join Date: Dec 2006
Location: Oswestry, Shropshire
Posts: 4,196

Can anyone shed some light on this?

I'm using a PAYG Orange Sim at the moment, my girlfriend is on Orange PAYM and we both have added each other as a magic number and Orange have confirmed by text to both our phones that it has been set up. But she's saying when she calls me, her minutes go down. I can't see anywhere in the terms and conditions or the Orange website that calling a PAYG magic number from PAYM takes your minutes away. It just says that it needs to be a number connected to the Orange UK network.
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Old 22-01-2013, 11:37
steffangl
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Join Date: Jul 2010
Location: South Wales
Posts: 312
Can anyone shed some light on this?

I'm using a PAYG Orange Sim at the moment, my girlfriend is on Orange PAYM and we both have added each other as a magic number and Orange have confirmed by text to both our phones that it has been set up. But she's saying when she calls me, her minutes go down. I can't see anywhere in the terms and conditions or the Orange website that calling a PAYG magic number from PAYM takes your minutes away. It just says that it needs to be a number connected to the Orange UK network.
It shouldn't take the minutes. Calls to Magic numbers on Pay Monthly are free.

As a thought - the Orange billing system does not update in real-time. Her minutes going down may be from calling other numbers (or your number before you were a magic number) that were made over the last few days.
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