• TV
  • MOVIES
  • MUSIC
  • SHOWBIZ
  • SOAPS
  • GAMING
  • TECH
  • FORUMS
  • Follow
    • Follow
    • facebook
    • twitter
    • google+
    • instagram
    • youtube
Hearst Corporation
  • TV
  • MOVIES
  • MUSIC
  • SHOWBIZ
  • SOAPS
  • GAMING
  • TECH
  • FORUMS
Forums
  • Register
  • Login
  • Forums
  • Gadgets
  • Mobile Phones
Vodafone - BT Openzone WiFi: Does yours work?
flagpole
22-01-2013
I've been speaking to a few people recently who have a WiFi allowance included with their tariff but who can't log in to BT Openzone.

in theory you select your provider as Vodafone and then use your My Vodafone login.

Mine doesn't work though. I wondered if anyone had any views.
danielmeah
22-01-2013
same problem with t-mobile. just doesnt let me logon.
googleking
22-01-2013
It did for a short while about 2 years ago but then BT changed the login page so it didn't any more. And as usual Vodafone support being so utterly terrible they never dealt with it or updated their support documentation on how to log in again.
flagpole
22-01-2013
Originally Posted by googleking:
“It did for a short while about 2 years ago but then BT changed the login page so it didn't any more. And as usual Vodafone support being so utterly terrible they never dealt with it or updated their support documentation on how to log in again.”

I'm sure i know how to login. or at least i think i am.

one thing i did discover is that if you have wifi enabled itshould show in you my vodafone page > manage my details. like this:
http://tinypic.com/r/2rlzuon/6

my plan says i have it 750MB wifi, but it does not appear as a featured service.
DevonBloke
22-01-2013
On EE you just connect to the wifi and it takes you to a landing page where you enter your wifi password EE texted you.
I find its a bit hit and miss though. I seem to have to put the password in every time which is bloody tedious.
While I quite often don't have 3G I nearly always have 2G so I'm hoping LTE will negate the need for openzone once we get it down here
Waldy
05-02-2013
It does not work on my S3, it just goes into a loop. I just see the notification showing Wifi Networks available, then Connected to WiFi, then Login to WiFi and then back on mobile connection over and over.

The first time I noticed it was when I was tring to send an email and it failed to send. I then realied that BT Openzone was available at the motorway services where I was and that the phone had gone into a loop. I had to switch off WiFi to send the message.
wavejockglw
05-02-2013
It works but there are two classes of BT WiFi.

There are public hotspots in cafes etc (formally BT Openzone) that you can connect to without trouble.

Then there are millions of BT WiFi home based hotspots (formally BT Fon) which Vodafone customers cannot connect to.

It's very confusing for customers and Vodafone should be discussing how to address this issue with BT who they buy access from.
flagpole
05-02-2013
Originally Posted by wavejockglw:
“It works but there are two classes of BT WiFi.

There are public hotspots in cafes etc (formally BT Openzone) that you can connect to without trouble.

Then there are millions of BT WiFi home based hotspots (formally BT Fon) which Vodafone customers cannot connect to.

It's very confusing for customers and Vodafone should be discussing how to address this issue with BT who they buy access from.”

It is confusing for vodafone customers i agree.

some context is this is not a freebie from vodafone. It exists to reduce the load on their network, it's much cheaper for them to buy bandwidth from BT openzone than to build it into their cell network. so an option would be to buy the full FON package from BT if they'll let them.

my problem though is not that i'm confused. it's part of my plan but it is not permissioned on my account. If you go into My Vodafone, on the website in the My Details section it should list BT Openzone WiFi as a service. and mine does not.

I've had this escalated to the actual team that does this kind of thing and from what i gather there are a lot of people in this position.
Blofeld
05-02-2013
I've n ever got it to work properly. Same with the wifi on the tube. I have a myVodafone account and I have tried to connect to the wifi on the tube in the past but it just says I'm not registered. God knows how many times I've tried to register. Thing is I keep getting emails from tfl, virgin media and Vodafone saying I only have a short time left to register before they charge for the tube wifi. I give up. I don't use the tube that much anyway.

The BT Openzone thing is the same story as many of you have posted. I get the notification to say there is an openzone in the area,m but I just cannot log in to it. This could be at a train station, shopping centre or service station, so not someones personal home network. I work in an airport which has a BT Openzone service, however I have seen a message on my screen telling me that my Vodafone allowance does not apply on this particular BT Openzone network as it's classed as a corporate one.

What's the point in it really if it doesn't seem to work for anyone?
flagpole
05-02-2013
Originally Posted by Blofeld:
“I've n ever got it to work properly. Same with the wifi on the tube. I have a myVodafone account and I have tried to connect to the wifi on the tube in the past but it just says I'm not registered. God knows how many times I've tried to register. Thing is I keep getting emails from tfl, virgin media and Vodafone saying I only have a short time left to register before they charge for the tube wifi. I give up. I don't use the tube that much anyway.

The BT Openzone thing is the same story as many of you have posted. I get the notification to say there is an openzone in the area,m but I just cannot log in to it. This could be at a train station, shopping centre or service station, so not someones personal home network. I work in an airport which has a BT Openzone service, however I have seen a message on my screen telling me that my Vodafone allowance does not apply on this particular BT Openzone network as it's classed as a corporate one.

What's the point in it really if it doesn't seem to work for anyone?”

They tell me that they plan to fix this. i shall keep you posted.
Rjhsteel
28-10-2013
Just tried his myself. Got send a Username(phone number) and a password. But it doesn't seem to work. With T mobile.
Phoned T-Mobile and they suggested rebooting phone and asking for new password.
Didn't work.
flagpole
28-10-2013
was it a hotspot that you are actually allowed to use?

the tmobile wifi app should tell you where they are.
The Lord Lucan
28-10-2013
BT Wifi & BT FON wifi are not included in any mobile tariff with Voda, EE, Three etc.
Only the BT Hotspots which do work, which are generally located in central areas with businesses like Pubs, Food places etc. the BT FON/BT Wifi is mostly in Residential areas and only available to paying FON customers or BT Broadband users with FON activated. (Or those with a bought FON box)
enapace
28-10-2013
Originally Posted by The Lord Lucan:
“BT Wifi & BT FON wifi are not included in any mobile tariff with Voda, EE, Three etc.
Only the BT Hotspots which do work, which are generally located in central areas with businesses like Pubs, Food places etc. the BT FON/BT Wifi is mostly in Residential areas and only available to paying FON customers or BT Broadband users with FON activated. (Or those with a bought FON box)”

A lot of the pub and food places one you can get free WiFi anyway.
jchamier
28-10-2013
Originally Posted by enapace:
“A lot of the pub and food places one you can get free WiFi anyway.”

Round my way they're all "The Cloud" and free/paid by the pub/food place. You just need to register, so they know whom to come after if you commit an offence.
VIEW DESKTOP SITE TOP

JOIN US HERE

  • Facebook
  • Twitter

Hearst Corporation

Hearst Corporation

DIGITAL SPY, PART OF THE HEARST UK ENTERTAINMENT NETWORK

© 2015 Hearst Magazines UK is the trading name of the National Magazine Company Ltd, 72 Broadwick Street, London, W1F 9EP. Registered in England 112955. All rights reserved.

  • Terms & Conditions
  • Privacy Policy
  • Cookie Policy
  • Complaints
  • Site Map