Are Vodafone account management pages really slow? |
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#1 |
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Forum Member
Join Date: Nov 2011
Location: Surrey, UK
Posts: 1,424
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Are Vodafone account management pages really slow?
Or is it just us?
I tried to help my wife top up online last night and and going to the Login page and every page thereafter, every page took about 30-40 seconds to load. It's like I went back in time to the old dial-up days. I manage my bank accounts online too and there is noticeable difference in speed between http and https pages there. |
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#2 |
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Forum Member
Join Date: Jan 2003
Location: london
Services: N8-00 vod, Nexus7, O2 BB 8meg, humax PVR, W7-64 - Minecraft FTW
Posts: 31,161
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it's the slowest site on the internet.
Average Load Time for Vodafone.co.uk Very Slow (2.995 Seconds), 81% of sites are faster. the account management sections are even slower. always has been. |
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#3 |
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Forum Member
Join Date: Sep 2005
Location: Leyland
Services: Talktalk Plus (Pro), HUMAX HDR FOX-T2, Sky player
Posts: 1,543
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I had a vodafone mobile broadband dongle and once made the mistake of trying to log in to their website using said dongle. Never again.
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#4 |
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Forum Member
Join Date: Nov 2011
Location: Surrey, UK
Posts: 1,424
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Considering they're a FTSE 100 company you would think they would put a bit more effort into their IT infrastructure.
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#5 |
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Forum Member
Join Date: Jan 2003
Location: london
Services: N8-00 vod, Nexus7, O2 BB 8meg, humax PVR, W7-64 - Minecraft FTW
Posts: 31,161
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It's incredible innit.
The account pages I can kind of understand because of the integration. Though I would move mountains to improve it if I were them. But that the regular home page is slow too... |
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#6 |
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Forum Member
Join Date: Dec 2006
Location: Southampton
Services: Freeview, Freesat, PS3, XBOX 360, Wii
Posts: 4,101
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Well the other night it wouldn't do anything, just came up with some strange error message saying something about a default page.
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#7 |
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Join Date: Oct 2000
Location: Sussex
Services: SkyHD, PlusNet ADSL, Pointless Posts: 6,954
Posts: 10,879
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Our Voda corporate account log in is abysmal but worse is then when I call the corp tech support team they seem to have the same or worse problems with the time it takes their system to bring up the info. Every time I speak to one of the corporate support they apologies for the delay in accessing the system (I believe they still use a web based browser to access customer records)
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#8 |
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Forum Member
Join Date: Nov 2010
Location: East Anglia
Services: Freeview, Plusnet, HTC Rhyme
Posts: 243
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It's appallingly slow.Logging into my account is always hit and miss.
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