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Are Vodafone account management pages really slow?


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Old 24-01-2013, 14:48
Mustabuster
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Join Date: Nov 2011
Location: Woking, Surrey.
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Or is it just us?

I tried to help my wife top up online last night and and going to the Login page and every page thereafter, every page took about 30-40 seconds to load. It's like I went back in time to the old dial-up days.

I manage my bank accounts online too and there is noticeable difference in speed between http and https pages there.
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Old 24-01-2013, 15:38
flagpole
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it's the slowest site on the internet.
Average Load Time for Vodafone.co.uk
Very Slow (2.995 Seconds), 81% of sites are faster.

the account management sections are even slower. always has been.
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Old 24-01-2013, 16:24
carguy143
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I had a vodafone mobile broadband dongle and once made the mistake of trying to log in to their website using said dongle. Never again.
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Old 24-01-2013, 17:22
Mustabuster
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Considering they're a FTSE 100 company you would think they would put a bit more effort into their IT infrastructure.
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Old 24-01-2013, 17:40
flagpole
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It's incredible innit.

The account pages I can kind of understand because of the integration. Though I would move mountains to improve it if I were them. But that the regular home page is slow too...
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Old 24-01-2013, 19:28
DXRulz
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Well the other night it wouldn't do anything, just came up with some strange error message saying something about a default page.
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Old 24-01-2013, 22:14
Orbitalzone
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Our Voda corporate account log in is abysmal but worse is then when I call the corp tech support team they seem to have the same or worse problems with the time it takes their system to bring up the info. Every time I speak to one of the corporate support they apologies for the delay in accessing the system (I believe they still use a web based browser to access customer records)
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Old 25-01-2013, 16:29
Geowitch
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It's appallingly slow.Logging into my account is always hit and miss.
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