Hi all, yes you read that right....seventeen and a half thousand pounds! Story goes like this....my friend has an iphone 4 company phone. One evening he noticed it had been cut off. The IT man at his company contacted EE who said 20GB of data had been uploaded from the iphone over a period of two days (impossible on an iphone?) , and that they owed £17500. They point blank refused to give any information about how it could have happened. My friend downloaded an app which tells you how much data you've used. The app said that only 8MB had been used over the previous month! Eventually EE said they would wave the £17500 fee, but wanted a payment of £300 for their trouble, or the phone would not be reconnected! I just don't understand EE's attitude at all. How can they justify that kind of treatment when it seems blatantly obvious it was an issue at their end? As EE is a new 4g network, I wouldn't be surprised if they have a few gremlins to sort out.
I'm wondering if anyone else has had any similar experiences, or has an opinion on this. Any feedback would be greatly appreciated...
cheers
I'm wondering if anyone else has had any similar experiences, or has an opinion on this. Any feedback would be greatly appreciated...
cheers



