[The Lord Lucan]

Anyone got one.. I'm wondering what the deal is to set them up.. Trying to get a hold if one as I type.

My friend has just moved into an area with no signal (none of the networks cover it reliably!) a few of her friends/family have O2 also

Is it like the Vodafone AG in that you have a settings page and you add the numbers you require to the approve list or is it still call up O2 to have them add it?

[nigelbb]

It's nice that with the Vodafone Sure Signal you can add numbers instantly yourself through the website. It's a bit naff that with Three's Home Signal you can add the numbers but then it may apparently take up to 24 hours (presumably as someone does something manually).

[jon41]

The o2 boxes are very hard to get hold of, just like the EE boxes.

there's been a few on ebay the past week,

http://www.ebay.co.uk/itm/Genuine-O2...item2c6c014cb7

[The Lord Lucan]

I can get a hold of the Boostbox. I'd never buy anything like that second hand. Just wondered if it had GUI for numbers.

[Thine Wonk]

Quote:

Originally Posted by nigelbb

It's nice that with the Vodafone Sure Signal you can add numbers instantly yourself through the website. It's a bit naff that with Three's Home Signal you can add the numbers but then it may apparently take up to 24 hours (presumably as someone does something manually).

Not necessarily. It may take effect more quickly and they say 24 hours just to cover themselves in case of a config issue, delay etc.

It would need to reflect on their infrastructure so maybe they've just set it up that way. Sometimes configurations take time in infrastructure for a reason.

I very much doubt there's any human input.

[interactiv-uk]

The numbers for the O2 BoostBoxes are added manually by a team at O2 - They know exactly who has the boxes so i'd say good luck trying to get one connected thats been bought from eBay!

Far better hang fire for the launch or Tu Go - i've been using this and its great. No need for additional boxes etc and I can make/receive calls and send/receive texts from my phone, my iPad and my PC!

[Thine Wonk]

Ahhh, that explains why the networks don't want to make them widely available, only to customers that absolutely need them as the overhead and cost must be a lot.

The average call the a call centre costs the company between £5 and £10 when you factor in all the costs involved in servicing the number of calls vs the staff, team leaders, phone costs, system costs etc.

If every time somebody wants to add a number they have to contact the company and somebody must manually do something that really makes them a much less profitable customer, hence the reluctance unless you really need one.

[DevonBloke]

EE don't register who they send them out to. They just send one out. My second one is registered on my Mate's Orange contract.

[andys corner]

Surely something like that would be self serve? Every other time O2 did something like that they didn't want people having to ring in

[DevonBloke]

Quote:

Originally Posted by Thine Wonk

Not necessarily. It may take effect more quickly and they say 24 hours just to cover themselves in case of a config issue, delay etc.

It would need to reflect on their infrastructure so maybe they've just set it up that way. Sometimes configurations take time in infrastructure for a reason.

I very much doubt there's any human input.

Is that a bit of Three propaganda there? Hahahaha.... sorry mate.. Joking
Vodafone probably has the best setup currently as they just sell them to anyone and allow to configure via the web.
Three probably second, web configuration but it's a pig to get one.
EE third as it's still a pig to get one but they are open so require no web backend configuration system.
O2 last as not only is it almost impossible to get one, everything has to be done via CS.
I do think EE will have the best system eventually because (aledgedly) they will start just selling them like VOD at some point and if they remain open EE will have lower running/setup costs nad virtually no CS calls other than to register them.

I really struggle to understand why Three don't just let people have them. In certain areas Three's indoor signal is always going to be worse than the other networks so it seems to me femtos would instanlty make that problem go away.
I just don't get it. What's your take on it?

[Glawster2002]

I've had a Vodafone Sure Signal for @ a year now and it works fine.

It's easy to administer via the web page and it does what it's says on the tin.

[DevonBloke]

Yeah set up a Suresignal for a customer the other day on his appalling 760Kbps down, 440Kbps up ADSL and it works fine too. had slight issue with a netgear router but solved it easily enough.