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Check your "3" Bills Now !!! |
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#1 |
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Forum Member
Join Date: Jan 2010
Posts: 94
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Check your "3" Bills Now !!!
Just got my latest bill from 3 on the one plan
to my shock its over £100 when it should have been £40 phoned them up and its all about new years eve, sent a group message wishing everyone a happy new year.3 customer services have told me that if i send a group message to more than 10 people it gets converted to a MMS and these are chargable after a long chat to a few people they have decided to refund the charges this once as a good will gesture, beware and get checking those bills |
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#2 |
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Forum Member
Join Date: Jan 2012
Location: London, UK
Posts: 8,759
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Quote:
Just got my latest bill from 3 on the one plan
to my shock its over £100 when it should have been £40 phoned them up and its all about new years eve, sent a group message wishing everyone a happy new year.3 customer services have told me that if i send a group message to more than 10 people it gets converted to a MMS and these are chargable after a long chat to a few people they have decided to refund the charges this once as a good will gesture, beware and get checking those bills |
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#3 |
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Forum Member
Join Date: Jan 2013
Location: West Midlands
Posts: 2,450
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I never do that so I won't worry lol
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#4 |
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Forum Member
Join Date: Mar 2009
Posts: 14,577
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Sorry can you explain how it cost £60 to send 10 MMS messages? something doesn't add up here, unless there was a hell of a lot of recipients in the 100s.
By the way that's the way a lot of handsets send group SMS or extra long SMS messages that are longer than 3 text messages long, it's the phone that does it not the network. You can change the behaviour in the messaging settings in 'creation mode'. |
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#5 |
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Forum Member
Join Date: Dec 2010
Location: Here.
Posts: 3,345
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Quote:
Just got my latest bill from 3 on the one plan
to my shock its over £100 when it should have been £40 phoned them up and its all about new years eve, sent a group message wishing everyone a happy new year.3 customer services have told me that if i send a group message to more than 10 people it gets converted to a MMS and these are chargable after a long chat to a few people they have decided to refund the charges this once as a good will gesture, beware and get checking those bills
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#6 |
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Forum Member
Join Date: Mar 2009
Posts: 14,577
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MMS is nearly never included in packages, only O2 charges 3 or 4 SMS messages out of your allowance for them. Most other networks don't include any MMS messages, so you'll pay around 25p each.
But that's what I don't understand, the OP must have sent hundreds. |
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#7 |
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Forum Member
Join Date: Dec 2010
Location: Here.
Posts: 3,345
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o2 payg i get 40 a month.
got the worksweb & simplicity boltons. gadz, sounds like a press on towel. i have to put in £17.50 a month just for the boltons. don't know if that's good/bad/or meh. |
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#8 |
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Forum Member
Join Date: Mar 2009
Posts: 14,577
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Quote:
o2 payg i get 40 a month.
got the worksweb & simplicity boltons. gadz, sounds like a press on towel. i have to put in £17.50 a month just for the boltons. don't know if that's good/bad/or meh. It is concerning that Android covert group SMS into MMS and also any SMS over 3 SMS messages changes to an MMS. This is not the phone company's fault. There's a google support thread with pages and pages of people complaining. The phone does warn you, but if you're at a new year party and had a few drinks you probably won't notice. I still wonder how the OP spent £60, they must have sent 100s of them. |
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#9 |
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Forum Member
Join Date: Dec 2010
Location: Here.
Posts: 3,345
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I used about 3 the last 4 months heavy user lol. everything else whatsapp.
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#10 |
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Forum Member
Join Date: Apr 2005
Location: Scotland
Posts: 4,967
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Entire contacts list worth?? Could be it failed to send or retried to send as one or more failed... I'm unsure how Andriod does that side of things but the old Nokia/Erissons used to have a habit if doing that if you sent a heap and it semi failed.
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#11 |
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Forum Member
Join Date: Jun 2007
Location: Cambridge
Posts: 13,064
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Quote:
MMS is nearly never included in packages, only O2 charges 3 or 4 SMS messages out of your allowance for them. Most other networks don't include any MMS messages, so you'll pay around 25p each.
But that's what I don't understand, the OP must have sent hundreds. |
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#12 |
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Forum Member
Join Date: Mar 2009
Posts: 14,577
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Oh right, it seems this new year a few people have fallen foul of this. This is the 3rd thread I've seen, 2nd on 3, but there was an Orange one too.
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#13 |
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Forum Member
Join Date: Jan 2013
Location: West Midlands
Posts: 2,450
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as someone else said above theres no need to send an mms, just send an email with the picture(s) in
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#14 |
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Forum Member
Join Date: Oct 2011
Posts: 726
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Or use an app called whatsapp for android on three.I use it for sending mass messages, picture messages and videos as its free using the unlimited data.
I do find once you start using things like MMS,picture messaging,etc the bill does build up pretty quickly. |
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#15 |
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Forum Member
Join Date: Nov 2004
Location: England
Posts: 2,523
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Well I thought text was free ?
How was I supposed to know that if I send 1 text message to my entire phone book it would then send over 100 MMs ??? |
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#16 |
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Forum Member
Join Date: Apr 2011
Location: Totnes, Devon
Posts: 6,694
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The best thing to do is be a miserable git and don't send anyone anything. I find this costs me nothing. Also they then never buy you presents so you don't have to buy them any either saving you even less
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#17 |
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Forum Member
Join Date: Jan 2012
Location: London, UK
Posts: 8,759
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Quote:
The best thing to do is be a miserable git and don't send anyone anything. I find this costs me nothing. Also they then never buy you presents so you don't have to buy them any either saving you even less
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#18 |
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Forum Member
Join Date: Mar 2009
Posts: 14,577
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Quote:
Well I thought text was free ?
How was I supposed to know that if I send 1 text message to my entire phone book it would then send over 100 MMs ??? |
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