Pictures taking ages to upload |
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03-02-2013, 21:49
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#1 |
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Pictures taking ages to upload
I'm trying to upload a photo from one of my folders onto Facebook, but it's taking forever
 It's been about 12 minutes so far. Does anyone know why ? |
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03-02-2013, 23:03
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#2 |
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Is there something else happening on your network? Are you or someone else downloading or uploading something else at the same time?
What is the normal speed of your internet connection? |
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03-02-2013, 23:46
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#3 | |
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Quote:
No Don't know |
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04-02-2013, 00:00
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#4 |
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facebook should compress the image before uploading it,saving you time (though there is a high-res option now).
Having said that, it might be worth just checking the file size of the picture? |
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04-02-2013, 09:48
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#5 | |
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Quote:
Size 2.29 MB |
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04-02-2013, 09:50
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#6 |
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Is it JPG, GIF, BMP or some other extension?
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04-02-2013, 10:04
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#7 | |
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Quote:
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04-02-2013, 10:14
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#8 | |
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Quote:
Have you checked the upload speed in your router's admin and also with a web site such as SpeedTest http://www.speedtest.net ? |
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04-02-2013, 10:29
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#9 | |
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Quote:
Ping 41 ms Download speed 11.65 mbps Upload speed 0.74 mbps What does this mean, because I haven't got a clue ! |
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04-02-2013, 10:36
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#10 | |
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Quote:
Download is how fast data comes from a web site to your computer. Upload is the opposite. With both, the higher the better. It's quite normal for upload to be far less than download, it's deliberately skewed that way as most people download far more than they upload. I'm on a rural phone line (no FTTC or anything new like that) and I normally get: Ping 40-127ms Download 2.14-6.97Mbps Upload 0.22-0.38Mbps So your download speed is good but upload isn't brilliant. I would suggest checking it for a few days and if upload doesn't improve, contacting your ISP to see if they can suggest anything that might help - unless someone else here does that beforehand of course. |
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04-02-2013, 10:37
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#11 |
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With 99% of broadband your upload speed is a fraction of your download speed.
From you speed test you can see that your upload speed is ~15.5 times slower that your download. I hope you're not expecting to upload at the same rate as you download 
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04-02-2013, 10:47
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#12 |
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Okay. I will attempt to upload a picture to my Facebook page now. I will be back when it appears on my page.
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04-02-2013, 11:11
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#13 |
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Well, it's now 11.10 and still no picture. I'm getting sick of this
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04-02-2013, 11:19
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#14 |
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Does it display a progress bar?
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04-02-2013, 11:32
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#15 |
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Yes but it just keeps repeating...and repeating...and repeating.
But surely almost half an hour to upload ONE photograph is not right ?? I have tried pressing the reset button on my router, but there's no difference |
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04-02-2013, 11:33
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#16 |
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Stop the upload and try again, if that does not work reboot your PC and try again.
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04-02-2013, 11:42
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#17 |
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In addition to Annie's good suggestion:
Have you got a system tray icon (bottom right, near the clock) which can report the amount of data uploaded and downloaded? If so, see if the upload figure is increasing. |
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04-02-2013, 12:07
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#18 |
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Andy, your picture is huge, is there any reason it needs to be as big as this? Do you have any photo editing software? You should downsize the pic and this will decrease the file size, then it will upload to Facebook quickly.
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04-02-2013, 12:12
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#19 |
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Is it a Facebook problem?
From the website: Make sure you have the latest version of Adobe Flash. This fixes the problem most of the time. First you'll need to uninstall any outdated versions of Adobe Flash that you might have on your computer. Then, get the latest version of Adobe Flash. Make sure to quit all web browsers during the installation process. Try using unedited versions of photos. Editing photos using other software beforehand can cause them to upload incorrectly or fail to upload entirely. Check the photo format. We only support certain types of image formats, so we recommend using .jpg, .bmp, .png, .gif, and .tiff files. Check the size of the photo. We recommend the photo does not exceed 15MB. Check your browser. Make sure you're using the latest version of your browser and the most up-to-date version of Adobe Flash. If you're still unable to upload photos after reviewing the information above, please let us know. As a lot of these things have been tried it may be time for the last option |
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04-02-2013, 12:14
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#20 | |
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Quote:
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04-02-2013, 13:25
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#21 |
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I don't use Facebook or upload pics but has anyone here tried to upload an 8MP pic to Facebook. How long did it take? I took a test .jpg at 8MP (3264 x 2448) then downsized it to 1280 x 960 using a photo editor and reduced the file size considerably.
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04-02-2013, 14:02
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#22 |
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I've often found that the progress bar doesn't complete when uploading pictures so check in your Facebook album the photo hasn't already been loaded multiple times.
Also if you can, try uploading with a different browser or with any add-ons switched off. |
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05-02-2013, 16:00
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#23 | |
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Quote:
I have just downloaded it |
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