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Old 03-02-2013, 21:49
Andy Birkenhead
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I'm trying to upload a photo from one of my folders onto Facebook, but it's taking forever
It's been about 12 minutes so far.
Does anyone know why ?
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Old 03-02-2013, 23:03
emptybox
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Is there something else happening on your network? Are you or someone else downloading or uploading something else at the same time?

What is the normal speed of your internet connection?
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Old 03-02-2013, 23:46
Andy Birkenhead
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Is there something else happening on your network? Are you or someone else downloading or uploading something else at the same time?

What is the normal speed of your internet connection?
No
No
Don't know
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Old 04-02-2013, 00:00
paulbrock
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facebook should compress the image before uploading it,saving you time (though there is a high-res option now).

Having said that, it might be worth just checking the file size of the picture?
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Old 04-02-2013, 09:48
Andy Birkenhead
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facebook should compress the image before uploading it,saving you time (though there is a high-res option now).

Having said that, it might be worth just checking the file size of the picture?
Dimensions 3264 x 2448
Size 2.29 MB
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Old 04-02-2013, 09:50
John259
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Is it JPG, GIF, BMP or some other extension?
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Old 04-02-2013, 10:04
Andy Birkenhead
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Is it JPG, GIF, BMP or some other extension?
JPEG Image
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Old 04-02-2013, 10:14
John259
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Fair enough, that should be fine.

Have you checked the upload speed in your router's admin and also with a web site such as SpeedTest http://www.speedtest.net ?
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Old 04-02-2013, 10:29
Andy Birkenhead
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Fair enough, that should be fine.

Have you checked the upload speed in your router's admin and also with a web site such as SpeedTest http://www.speedtest.net ?
I've just been on that site and the results are
Ping 41 ms
Download speed 11.65 mbps
Upload speed 0.74 mbps

What does this mean, because I haven't got a clue !
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Old 04-02-2013, 10:36
John259
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I've just been on that site and the results are
Ping 41 ms
Download speed 11.65 mbps
Upload speed 0.74 mbps

What does this mean, because I haven't got a clue !
Ping is (in simple terms) how long it takes to establish a connection to a remote web site. The lower the better.

Download is how fast data comes from a web site to your computer. Upload is the opposite. With both, the higher the better. It's quite normal for upload to be far less than download, it's deliberately skewed that way as most people download far more than they upload.

I'm on a rural phone line (no FTTC or anything new like that) and I normally get:
Ping 40-127ms
Download 2.14-6.97Mbps
Upload 0.22-0.38Mbps

So your download speed is good but upload isn't brilliant.

I would suggest checking it for a few days and if upload doesn't improve, contacting your ISP to see if they can suggest anything that might help - unless someone else here does that beforehand of course.
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Old 04-02-2013, 10:37
anniebrion
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With 99% of broadband your upload speed is a fraction of your download speed.

From you speed test you can see that your upload speed is ~15.5 times slower that your download.

I hope you're not expecting to upload at the same rate as you download
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Old 04-02-2013, 10:47
Andy Birkenhead
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Okay. I will attempt to upload a picture to my Facebook page now. I will be back when it appears on my page.
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Old 04-02-2013, 11:11
Andy Birkenhead
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Well, it's now 11.10 and still no picture. I'm getting sick of this
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Old 04-02-2013, 11:19
John259
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Does it display a progress bar?
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Old 04-02-2013, 11:32
Andy Birkenhead
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Yes but it just keeps repeating...and repeating...and repeating.
But surely almost half an hour to upload ONE photograph is not right ??
I have tried pressing the reset button on my router, but there's no difference
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Old 04-02-2013, 11:33
anniebrion
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Stop the upload and try again, if that does not work reboot your PC and try again.
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Old 04-02-2013, 11:42
John259
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In addition to Annie's good suggestion:

Have you got a system tray icon (bottom right, near the clock) which can report the amount of data uploaded and downloaded? If so, see if the upload figure is increasing.
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Old 04-02-2013, 12:07
evil c
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Andy, your picture is huge, is there any reason it needs to be as big as this? Do you have any photo editing software? You should downsize the pic and this will decrease the file size, then it will upload to Facebook quickly.
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Old 04-02-2013, 12:12
mac2708
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Is it a Facebook problem?

From the website:
Make sure you have the latest version of Adobe Flash. This fixes the problem most of the time. First you'll need to uninstall any outdated versions of Adobe Flash that you might have on your computer. Then, get the latest version of Adobe Flash. Make sure to quit all web browsers during the installation process.

Try using unedited versions of photos. Editing photos using other software beforehand can cause them to upload incorrectly or fail to upload entirely.

Check the photo format. We only support certain types of image formats, so we recommend using .jpg, .bmp, .png, .gif, and .tiff files.

Check the size of the photo. We recommend the photo does not exceed 15MB.

Check your browser. Make sure you're using the latest version of your browser and the most up-to-date version of Adobe Flash.
If you're still unable to upload photos after reviewing the information above, please let us know.

As a lot of these things have been tried it may be time for the last option
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Old 04-02-2013, 12:14
albertd
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Andy, your picture is huge, is there any reason it needs to be as big as this? Do you have any photo editing software? You should downsize the pic and this will decrease the file size, then it will upload to Facebook quickly.
Even so, I think that 2.3 MB file should upload in about 30 seconds at .74 Mbps (unless of course OP's upload speed really is .74 mbps - millibits that is).
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Old 04-02-2013, 13:25
evil c
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I don't use Facebook or upload pics but has anyone here tried to upload an 8MP pic to Facebook. How long did it take? I took a test .jpg at 8MP (3264 x 2448) then downsized it to 1280 x 960 using a photo editor and reduced the file size considerably.
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Old 04-02-2013, 14:02
Smiley433
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I've often found that the progress bar doesn't complete when uploading pictures so check in your Facebook album the photo hasn't already been loaded multiple times.

Also if you can, try uploading with a different browser or with any add-ons switched off.
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Old 05-02-2013, 16:00
Andy Birkenhead
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Make sure you have the latest version of Adobe Flash. This fixes the problem most of the time.
Is that Flash 11 ?
I have just downloaded it
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