• TV
  • MOVIES
  • MUSIC
  • SHOWBIZ
  • SOAPS
  • GAMING
  • TECH
  • FORUMS
  • Follow
    • Follow
    • facebook
    • twitter
    • google+
    • instagram
    • youtube
Hearst Corporation
  • TV
  • MOVIES
  • MUSIC
  • SHOWBIZ
  • SOAPS
  • GAMING
  • TECH
  • FORUMS
Forums
  • Register
  • Login
  • Forums
  • Entertainment Services
  • Satellite
  • Freesat+ Recorders
Humax HDR 1000S lost all recordings.
fixerman
07-02-2013
I have followed with interest the reports of various faults on this PVR and was very smug in the belief that I had a fault free box.

However tonight when I tried to watch a recording I got the message " You don't have any recordings at the moment".

I checked the settings under Storage and got the message
"Undefined".

I tried rebooting the box to no avail. I then tried to do a factory reset but now the installation wizard will not go past verifying my post code

Any advice will be most welcome anybody?
-GONZO-
07-02-2013
I had exactly the same and had to get the box replaced with a new one.
markdyer72
07-02-2013
Originally Posted by fixerman:
“I have followed with interest the reports of various faults on this PVR and was very smug in the belief that I had a fault free box.

However tonight when I tried to watch a recording I got the message " You don't have any recordings at the moment".

I checked the settings under Storage and got the message
"Undefined".

I tried rebooting the box to no avail. I then tried to do a factory reset but now the installation wizard will not go past verifying my post code

Any advice will be most welcome anybody? ”

weird as mine did that this mornin, but they re-appeared a few minutes later
fixerman
07-02-2013
Originally Posted by -GONZO-:
“I had exactly the same and had to get the box replaced with a new one.”

Did you get it replaced by Humax?
-GONZO-
07-02-2013
Originally Posted by fixerman:
“Did you get it replaced by Humax?”

No, I got it from Richer Sounds so gave them a ring and they sent out a swap the following day.
fixerman
07-02-2013
Originally Posted by -GONZO-:
“No, I got it from Richer Sounds so gave them a ring and they sent out a swap the following day.”

Unfortunately I got mine from Currys. Just imagine trying to explain the problem to the average Currys staff member.
markdyer72
07-02-2013
Originally Posted by fixerman:
“Unfortunately I got mine from Currys. Just imagine trying to explain the problem to the average Currys staff member.”


would love to b a fly on the wall when ya do that lol
fixerman
07-02-2013
Originally Posted by fixerman:
“I have followed with interest the reports of various faults on this PVR and was very smug in the belief that I had a fault free box.

However tonight when I tried to watch a recording I got the message " You don't have any recordings at the moment".

I checked the settings under Storage and got the message
"Undefined".

I tried rebooting the box to no avail. I then tried to do a factory reset but now the installation wizard will not go past verifying my post code

Any advice will be most welcome anybody? ”

I have eventually managed to get it to reboot but it will not record and all recordings are lost. I got a message that the hard drive needed to be formatted but the format option does not work and all I get is " Undefined".
-GONZO-
07-02-2013
Originally Posted by fixerman:
“Unfortunately I got mine from Currys. Just imagine trying to explain the problem to the average Currys staff member.”

Just tell them you've spoken to Humax and they've said it needs replacing, but it needs to be done by the retailer where purchased.
Probably wont be that straight forward with Currys though.
Good luck
macker6464
23-02-2013
I had a similar thing today but mine seems slightly different in that it just said it needed to be formatted so that is how I lost my recordings.

Like you I lived in hope that I had a good one but hey ho!

I think I will start a new specific thread.

Cheers
VIEW DESKTOP SITE TOP

JOIN US HERE

  • Facebook
  • Twitter

Hearst Corporation

Hearst Corporation

DIGITAL SPY, PART OF THE HEARST UK ENTERTAINMENT NETWORK

© 2015 Hearst Magazines UK is the trading name of the National Magazine Company Ltd, 72 Broadwick Street, London, W1F 9EP. Registered in England 112955. All rights reserved.

  • Terms & Conditions
  • Privacy Policy
  • Cookie Policy
  • Complaints
  • Site Map