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Transferring from t mobile to EE4G


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Old 09-02-2013, 10:27
SkyPlatinum
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Join Date: Apr 2007
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I have just transferred my t mobile contract to EE. I only took out the contract in early January so the new 24 month contract doesn't effect me too much. Apart from the EE 2 for 1 film, what other benefits can I expect, I see there is something about unlimited music via deezer ? Any good? I take it the free film download has stopped now? Is the BT open zone wifi the same as t mobile ?? Looking forward to some faster Internet speed. Just waiting for the sim to arrive
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Old 09-02-2013, 11:00
DevonBloke
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Join Date: Apr 2011
Location: Totnes, Devon
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Better CS (it seems).
No Speed caps.
Tethering on all plans.
Visual Voicemail (just text iphone visual to 150. your info says 4s but I assume you now have an iPhone 5?)
LTE coverage similar to 2G (so indoors in many more places)
Better edge of coverage connectivity. (10-20Mbps with 1 bar!!)
Kevin Bacon is now your freind
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Old 09-02-2013, 12:38
John_Patrick
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Think I would swap over if it wasnt for the £400+ id have to pay up for the remainder of my TM contract....

Ill have to wait then I guess
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Old 09-02-2013, 13:54
The Lord Lucan
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Location: Scotland
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Better CS (it seems).
No Speed caps.
Tethering on all plans.
Visual Voicemail (just text iphone visual to 150. your info says 4s but I assume you now have an iPhone 5?)
LTE coverage similar to 2G* (so indoors in many more places)
Better edge of coverage connectivity. (10-20Mbps with 1 bar!!)
Kevin Bacon is now your friend**
*In areas with LTE and with compatible LTE device

**Kevin Bacon is everyone's friend...
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Old 09-02-2013, 15:02
SkyPlatinum
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And the good news as an existing t mobile I get double data. So for £46 per month I get 6gb
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Old 09-02-2013, 15:44
DevonBloke
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Location: Totnes, Devon
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*In areas with LTE and with compatible LTE device

**Kevin Bacon is everyone's friend...
Well I would assume he has an LTE device or else why would you do it? Oh, wait, I have an LTE device and NO coverage Hahaha

How does Bacon look so young? The Guy's 54 or something.
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Old 09-02-2013, 20:38
Helix
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Make sure they have done a migration and not setup a new contract. They are having problems with T-Mobile customer services not knowing how to do migrations properly. I tried to switch and they did it wrong despite being told it was being put through as a migration. So when the SIM turned up it had a new number and I could not switch my existing number to it because it had not been put through as a migration.

I phoned EE and the only way they could fix it is by cancelling the SIM then once it had been returned setting the account up again. In the end I just sent the SIM back and haven't bothered trying again (well I did try in store but they wanted me to buy out my contract which is not required over the phone). EE CS told me they are having lots of problems with T-Mobile CS not putting the migrations through correctly.
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Old 09-02-2013, 20:54
SkyPlatinum
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Join Date: Apr 2007
Posts: 769
Make sure they have done a migration and not setup a new contract. They are having problems with T-Mobile customer services not knowing how to do migrations properly. I tried to switch and they did it wrong despite being told it was being put through as a migration. So when the SIM turned up it had a new number and I could not switch my existing number to it because it had not been put through as a migration.

I phoned EE and the only way they could fix it is by cancelling the SIM then once it had been returned setting the account up again. In the end I just sent the SIM back and haven't bothered trying again (well I did try in store but they wanted me to buy out my contract which is not required over the phone). EE CS told me they are having lots of problems with T-Mobile CS not putting the migrations through correctly.
Many thanks for the heads up
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Old 10-02-2013, 13:33
DevonBloke
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Location: Totnes, Devon
Posts: 6,694
The TM to EE move was supposed to be simpler than the Orange to EE move as well. Brilliant!
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