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The Railway - Keeping Britain on Track - Tuesdays BBC2 - 9pm


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Old 12-02-2013, 21:57
maltshovel
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Flowerpot needs to be moved - WTF!!!!
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Old 12-02-2013, 21:57
Kolin Klingon
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Where is Basil Fawlty? He would fit in so well there!

"No, look, Please try to understand before one of us dies!"

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Old 12-02-2013, 21:58
LostFool
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wtf a flowerpot!!!! management decisions!
The burdens of command. That's why they are paid so much.
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Old 12-02-2013, 21:59
applepie2100
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The first piece of paperwork being done by East Coast tomrorow should be the P45 for Steve.
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Old 12-02-2013, 21:59
bgtension
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Yet another Leeds cancellation!
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Old 12-02-2013, 21:59
Kolin Klingon
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Managers patronising the staff - Ugg!

I used to tell them that if I'm that wonderful they can thank me by paying me more money. That would shut them up!
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Old 12-02-2013, 22:00
alcockell
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"That's progress"

"We apologise that the 16:33 has been cancelled"

Progress my arse!
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Old 12-02-2013, 22:00
LostFool
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If Laxman wants a job he can do my garden. It's a mess.
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Old 12-02-2013, 22:00
ryanbain75
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Lets all go to KX to stand around in comfort!!!
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Old 12-02-2013, 22:00
bgtension
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Oh please shut up luv
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Old 12-02-2013, 22:01
andyh1969
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for the 300 that was quoted earlier you could actually buy an old car and just dump it when you get there!
providing you have a driving licence, insurance and fuel.
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Old 12-02-2013, 22:01
applepie2100
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If Laxman wants a job he can do my garden. It's a mess.
He should be re-employed to replace Steve.
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Old 12-02-2013, 22:01
extraextra
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Can the Beeb post the Samaritans number on the screen after this programme has finished please
You summed the whole network up in one sentence, well done you.
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Old 12-02-2013, 22:01
googleking
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She can replace One Pound Fish Man!
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Old 12-02-2013, 22:02
able1
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Could have let Laxman keep his East Coast hat. It's not like they can give it to another employee to wear.
Benny Hill wanted it back.
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Old 12-02-2013, 22:03
noelfirl
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Willing to bet Steve Manager is at home now thinking how well he's come across in that. Possibly petting and patronising away at the long suffering other half.
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Old 12-02-2013, 22:07
Keller
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The railways need more people like Laxman and less people like that manager of his and those interviewers!

This wasn't as good as The Tube though, it was actually quite depressing without the fun factor the tube seems to have.
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Old 12-02-2013, 22:09
lesleyanne
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Fans of The Tube will also be pleased to hear that a second series began filming on New Years Eve!

Yay!!!
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Old 12-02-2013, 22:33
VincentH
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It showed the continuing battle between what was an old nationalised industry, and the unionised drivers and staff who quite rightly just want to get people from A to B in as civilised way as possible (well done the retired guy who saw through all the PR bollox), competing against those who want to run it like a privatised upmarket hotel (Steve the manager and those interviewers reading from some PR 'bible').

That one hour said more about why our trains don't work as they should than any I've seen for ages. We need to dump all the 'great customer experience' and 'stand around in comfort' priorities, and get back to concentrating on the basic principle of getting passengers from A to B as effectively as possible.

Why is that so difficult!! I catch trains most days and most days are fine, but there are others where you just want to stand and have an argument with the 'Steve the manager' types, and try and make them see the total irrational way the service works at times.
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Old 12-02-2013, 22:34
mebiscuit
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Am I the only one that noticed Cameron traveling in First Class! Now if he was really a man of the people, he would use standerd class. If anything it would show that the government is doing It's bit for the economy.

How shifty did he look aswell!
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Old 12-02-2013, 22:42
Prince Monalulu
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Willing to bet Steve Manager is at home now thinking how well he's come across in that. Possibly petting and patronising away at the long suffering other half.
His other half could be in management too, they could be bending each others ears about 'gold medal' bedroom service
Given that management isn't short of people of his ilk.
He could be head hunted on the strength of this.
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Old 12-02-2013, 22:47
googleking
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Am I the only one that noticed Cameron traveling in First Class! Now if he was really a man of the people, he would use standerd class. If anything it would show that the government is doing It's bit for the economy.

How shifty did he look aswell!
No, people commented on it further up the thread.

And no thanks to putting him in standard class, I want him arriving at his destination as ready for work as possible, no excuses of a shitty journey with someone's brat bawling at him the whole way, so more than happy for him to travel First. If he was to start taking private jets everywhere there'd be a problem.
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Old 12-02-2013, 22:50
Rooftopcowboy
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It showed the continuing battle between what was an old nationalised industry, and the unionised drivers and staff who quite rightly just want to get people from A to B in as civilised way as possible (well done the retired guy who saw through all the PR bollox), competing against those who want to run it like a privatised upmarket hotel (Steve the manager and those interviewers reading from some PR 'bible').

That one hour said more about why our trains don't work as they should than any I've seen for ages. We need to dump all the 'great customer experience' and 'stand around in comfort' priorities, and get back to concentrating on the basic principle of getting passengers from A to B as effectively as possible.

Why is that so difficult!! I catch trains most days and most days are fine, but there are others where you just want to stand and have an argument with the 'Steve the manager' types, and try and make them see the total irrational way the service works at times.
I think you've hit the nail on the head. Who cares about the marketing and 'customer experience' when they forget to fill the train up with fuel and can't find a driver for another train!
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Old 12-02-2013, 22:53
LostFool
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His other half could be in management too, they could be bending each others ears about 'gold medal' bedroom service
Given that management isn't short of people of his ilk.
He could be head hunted on the strength of this.
Middle management in all organisations is full of people like him. No real skills to do a "proper job" and without the aptitude to climb the ladder further.

It's a problem that's getting worse as we have a generation of University graduates with useless degrees. They want a professional job earning 40k+ but don't have any experience or skills to do something useful so they end up as HR managers, customer service trainers and railway station managers.
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Old 12-02-2013, 23:11
Martin Phillp
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The first piece of paperwork being done by East Coast tomrorow should be the P45 for Steve.
And bringing Laxman out of retirement.

My highlight was the pointless Customer Service course, where an experienced colleague put the younger trainer back on track.
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