so how much does a you view box actually cost to make and order them in bulk compared to the actual retail price of a you view box that you seem to be comparing the overall cost of the packages you have bought/pay per month against.. does that make sense?

anyway.. just wait till it all goes wrong and you have to deal with TT customer service.. murr hah ahahahaahahaaaa ....

Just to update my previous posts.
The new Huawei 533 router came this morning, tested it OK and it is ready for fibre optic, as soon as I can get it.
I have been a Tiscali/TalkTalk customer for many years, had a few problems over the years, always been dealt with to my satisfaction, I always find that starting high in the complaint chain as possible, has always helped me.
The wife watched her Sky programs for the last two days on YouView and I only have a 5Mb connection, but she was pleased with it, I like the On Demand stuff and I am very pleased at the all in cost of £30.

YouView package = £10.50; Line Rental = £9.50; Sky Boost = £10; Total £30.
For free = Homeplugs/Router & International Calls; £5 discount for 12 months; no setup charges.
Over the moon.

TalkTalk have a reported 160,000 YouView customers. How many of their houses have you been to? I speak as I find. I have been with TalkTalk for years (since shortly after they launched actually) and, apart from their much publicised teething troubles in the first year or so, I have had no great problems. On the rare occasion when I needed to contact customer support, the issue was dealt with properly. I am on the internet every day and I watch TV and record programmes daily as well, just like many other people. The service operates reliably in my experience. If somebody else has had a different experience, let us know by all means. If you check back through this thread, I think you will find that the posters who actually have YouView from TalkTalk, and are using it every day, like it.

I know this wasn't you, Noise, but some other people have been casting doubts on the quality of the Huawei box because it isn't made by Humax. This is ridiculous. How many times do I have to mention that I have had my box since last Autumn and it is fine? Cast your minds back six or seven years to when Humax were the new kids on the block and people were casting doubts on their wares because they weren't made by Topfield. A hard drive is not a purely electronic device. It is electromechanical and will, therefore, wear out one day. That is true of any system that relies on spinning discs and bearings. It is too early to say how long the drive in the Huawei box will last, but I will report back if it gives up the ghost within my minimum contract period. Five months in and it is still operating flawlessly. If it does, TalkTalk's customer service will be tested. If not, I will look around to see what is available if and when it does.

Sky. I was a Sky subscriber for six years, but I cancelled my subscription in 2006 and bought a Humax 9200T, largely on the grounds that the vast majority of what I watched was on Freeview anyway. I wouldn't go back. I am not impressed with the way that they do business. After I cancelled, they plagued me with phone calls for two years, asking me why I had cancelled and offering me the earth to return. Finally I blew my top at them when they rang me up three times in the same day. The calls stopped after that.

It's my experience theres both good and bad in all companies. If a customer gets good, they don't, in the main, say anything, if they get bad, they tend to post on forums like these.

This thread has been a refreshing change from the norm and its been good to read so many people are happy with their YouView from TalkTalk boxes and packages. And I'm a BT customer.

Top man Visionman.

I am not no expert, but I would expect if you have signed an 18 month contract and the YouView box went wrong, TalkTalk would have to fix it if you cannot receive what you are paying for? I have just had a 4 year old SONY TV replaced by John Lewis with a brand spanking new one, under their 5 year guarantee, so it happens what ever the brand!

The funny thing here is that the outsider, Huawei, was able to deliver a YouView box on time. The insider, Pace, makers of previous BT Vision boxes wasn't and was displaced by Humax. If we'd followed the known brand logic and gone for Pace we'd all have blank screens!

youview houses? none, but a fair few people with Talk Talk broadband and there is no way on this earth that any of them apart from a couple is going to even be able to get youview even if they wanted to.

As i have said before, I normally go for products or services which I have seen in use, not always mind you as i did not see the ISp I am using now in use, but most of the time. but only twice have I seen a Talk Talk broadband service that I can say acceptable and one of those I thought was really good.

You can only go by what you see, it is no good me saying, yeah Talk Talk is the best, because I have not see anything to make me think that way.

Now sky broadband, I have known a few people who have sky broadband and they seem to have a good service, I did get a bit worried as I recommended sky broadband to someone a couple of years back and they did have problems, but after a a phone call to sky they got it sorted after a few hours. Of cause i did not know that until a few weeks after as I did not see them for a while.

i am not a sky fan, just saying what happened and how I see sky broadband in a different light than Talk Talk.

Having been in contact with Talk Talk Cs on behalf of people , it reminds me of AOL before TT took them over, made for each other to be honest.

i admit that I dislike Talk Talk as a company, i don't like the way they sell things and I don't like their customer service, nor do I like the way they want to buy every thing that they can, just like plusnet and Bt really.

But if I do see something positive about TT, I will say so.


Well if my mobile phone produce by that company is anything to go by, then I can understand why people have concerns. but Bloated Toad seems to be in Huawei bed and uses their equipment so they must be reliable unless a lot of money have passed hands.

Not sure if i would like one of their boxes in my house mind you, still got reservations over the phone, but it was cheap and don't i regret it.


But hard drives are normally produced by a different company anyway. just two now, seagate and Western digital, which is a shame, because to be honest, I not that fond of either, WD i do rate slightly better than Seagate.

The problem is these days, everything is made to a price and then they charge sky high prices for them and also everything seems to run so hot, that can't be good either.


Electronics got this thing that they will either last for a few months or they will go on for years.
so what happens after your contract is up and your box goes bellly up, do you have to by a new one?


I subscribed to sky for just over a year, never had a PVr, just a sky box and recorded stuff to my DVD recorder, I cancelled as i got fed up with all the repeats and did not think it was value for money, I certainly don't think it is value for money now. i did get some calls, but only for a few months.
Talk Talk used to bother me more than Sky either did and I have never been a customer of theirs. phone calls and their sales people calling at the door. My phone number have changed, so they have no idea what that is now and I have not seen anyone at the door since summer last year, so maybe they have given up.

vodafone is the one at the moment, calling me because I am coming to the end of my contract, but not called since I told them to leave me alone.

I still think that you view have come to late and i think the only way they will get into peoples houses is to give away the boxes with ISPs services.

Myself if I was looking for a Hd PVR the price of the you view box would put me off, there are some good HD freeview PVRs out there and at a good price, my digital stream while I don't use it at the moment is a great little box and half the price of the you view box. but then i got my Ps3 which gives me netflix.

We will have to wait and see i suppose.

Has anyone heard when the new TT HD live channels and VOD are coming?

Are these boxes wifi or will a cable to the router be needed?

They are not wi-fi. But are not unique in such. As neither are Sky or Virgin boxes either.

So it's either an ethernet cable to the router or home plugs/powerline adaptors to connect.

I use home plugs. Far neater than a lengthy ethernet cable, and reliable.

So do I with no problems at all, and remember, my new TT YouView Self Install Package came with free D Link Homeplugs and even the two cables to go with it, last week.

I am having my YouView box fitted tomorrow morning so I will let you know how it goes and what I think of it

So it is not only the bt vision forums he goes on to totally slag off then, seems to me that noise is not happy with any tv service out there, makes you wonder why he bothers paying for a tv licence..........oh wait a minute he don't

TT have given me a shiny new router, a YouView box and a LoveFilm Instant subscription for free since August. I was already well happy with them as they had reduced my monthly broadband & phone bill from ~£42 with BT to ~£27 whilst the speed had improved from 6mbps to 17mbps.

I honestly can't beleive the moaning on here by some.

I got youview from talktalk Delivered on the 5th Feb. Easy set up and great content esspecially for free. THink everyone would be really happy with the service. Was always told that Talktalk are hopeless. I have had the odd problem and everytime i call CS it gets sorted out. Would highly sugest it to anyone.

http://talktalknews.blogspot.co.uk/

Well I had my box fitted yesterday and its not bad at all. I really like the recording, so far I have recorded 8 programmes 3 of which are in HD and I still have 95% of free space The on demand players like BBC iplayer are good but if I'm honest I do prefer them on Sky as the programmes are downloaded and recorded to the box. As for the other on demand stuff and subscription channels I won't be using them as I have the full package on Sly at the moment but its nice to know they are there if I ever wanted them or if my Sky packed up. I think the best thing about the box for me at the moment is the free recording without having to pay for subscription channels.

My elderly mother is a Talk Talk phone and broadband customer and has been offered the free Youview box.

She doesn't actually want it as she's only just worked out how to use her existing Humax PVR!

So can she order the free Youview box and then give it to me to use with my existing Orange / EE broadband at a different address, or does the Youiew box "call home" to check where it is installed like a Sky box does? Or does it somehow check it's hanging off a Talk Talk IP adress?

Thanks
David

You can use your mother's Youview box but you cannot use it's services like the Talk Talk Player or their On Demand services, it just reverts back to a normal Retail version of the Youview box

In theTalkTalk Plus TV Ts&Cs it says "During your Minimum Term you must keep your STB connected to our TV service.". I don't know what, if anything, they'll do if you don't. The clause may be there just to scare you into staying connected, which in turn may encourage to subscribe or pay-per-view.

Been reading through these posts as I may be looking to change ISP. There is some useful help here but also some unhelpful rants and misinformation.

I am currently with BT with a package for the full Vision pack, unlimited BB and anytime telephone. I have just researched and compared this package with the Sky and Talk Talk offerings. I do not have access to an Infinity or Fibre Optic enabled exchange but currently get 6 to 9 Mbps over ADSL.

In round figures the BT pack costs me £62. A. Similar pack from Sky is around £80 (it would be a little cheaper if they were in my exchange). The TT pack is £30.

It seems a no brainier to switch to TT except for one thing at the moment. I took BT simply because of their coverage of Premiership Rugby on ESPN. BT have just bought all the ESPN channels and the rights to the rugby and seemingly will be incorporating them into their sports pack from August. New customers to BT sports will need to be on an Infinity enabled line and also an exchange enabled for Multicast. This may mean no more rugby for me from BT but at the moment BT haven't clarified that.

BT have said that they will aiming to supply their sports package across as many platforms as they are able. As they are part of the Youview consortium it may be their sports pack will appear on that platform and be available from TT as one of their booster packages.

If anyone has any further information or conformation of BT's intentions with either the future availability of their sports over ADSL or TT boosters then I would be pleased to hear them.