Originally Posted by
lewiep93:
“SHE DID!!! And I was in tears all the way through. The other well known songs she did were Hounds of Love and Cloudbusting. 
Why are you incensed? I move into my uni flat a fortnight tomorrow, cannot wait!
”
Aww well that's good that you were that into it, she must have been great!
Oh just one of the owners in the hotel really ticked me off, not directly, but indirectly.
We were very busy a about the time I posted my last comment, and there was a lady in a wheelchair who came in before that, she was told that the entire restaurant was wheelchair friendly, when it really isn't. The only area that could have accommodated her was full, everywhere else she would have to go down some stairs. My manager and I felt bad for her because she had obviously been misled by whoever told her that on the phone when she was booking.
So we decided to seat her elsewhere and I suppose to compensate we were going to take her breakfast to her and her husband. Before we got the chance the owner said to us "just leave her there and you two keep working down here."
Some f*cking customer care that is, poor woman! She's a paying customer just like everyone else FFS! You wouldn't expect a hairdressers to turn you away because you've got an afro, so why is it OK to treat someone with that kind of cotempt because they're not able bodied?
Well we fragrantly ignored the clown's instructions and took them their breakfast anyway.
You know it does make me wonder, the owners bitch and moan at staff because of some bad reviews on TripAdvisor, but perhaps it's time for them to consider that the blame lies closer at home!