[c4rv]

My own stupidity and laziness in ordering a protector of some kind, I don't like the bumper but it would have stopped the screen cracking on this occasion.

Anyway, the bottom right hand, about 1 cm up and about 2 cm across is now cracked and not responding.

Had a quick scan around the web and looks like google are going to charge around £100 and takes around 2 weeks. Carphone warehouse may do repairs but don't know how much and how long it will take. Are there any other options ??

[Gormond]

Apparently CPW charge £80 to repair a cracked screen.

[Hugh_]

The same thing has happened to mine it only fell from the sofa to the floor and the screen has cracked and the bottom half inch no longer responds to touch.

£100 to repair a £270 phone seems a little harsh, and if I use CPW I will void the warranty.

[konebyvax]

To be fair it isn't *really* a £270 phone, it's 'underpriced' due to Google not taking any retailers cut on it. Still, £100 is not exactly an inconsequential sum, I agree. All for the sake of a 3 quid case....my son's GF dropped hers (with afore-mentioned 3 quid case) from approx 3 feet onto our hardwood floor - not a scratch.

[c4rv]

Originally Posted by konebyvax

To be fair it isn't *really* a £270 phone, it's 'underpriced' due to Google not taking any retailers cut on it. Still, £100 is not exactly an inconsequential sum, I agree. All for the sake of a 3 quid case....my son's GF dropped hers (with afore-mentioned 3 quid case) from approx 3 feet onto our hardwood floor - not a scratch.

yeah, I've been kicking myself for not getting a case. I had actually ordered one when my mrs first got the phone but they were out of stock of the one she wanted and I never got round to ordering another one.

Of course I had to be the one to drop it

[Gormond]

Originally Posted by c4rv

yeah, I've been kicking myself for not getting a case. I had actually ordered one when my mrs first got the phone but they were out of stock of the one she wanted and I never got round to ordering another one.

Of course I had to be the one to drop it

This happened to me but I bought a cheap 3 quid case from ebay until the official bumper came back in stock which turned out to be lucky as I did end up dropping it.

[Stiggles]

Originally Posted by Hugh_

The same thing has happened to mine it only fell from the sofa to the floor and the screen has cracked and the bottom half inch no longer responds to touch.

£100 to repair a £270 phone seems a little harsh, and if I use CPW I will void the warranty.

I thought you sold yours....

I've dropped mine from the sofa arm more time that i care to remember and its never cracked. Before i got my case Gormond recommended, it used to slip off the damn leather couch constantly. It used to be on the floor more than it was in my hand! Still not a mark on it.

Also, its not a £270 phone. I wish you would drop that.

[Hugh_]

Originally Posted by Stiggles

Also, its not a £270 phone. I wish you would drop that.

I brought mine from the googleplay store and it cost me £279, so for me it's a £279 phone.

[IslandNiles]

Originally Posted by Stiggles

Also, its not a £270 phone. I wish you would drop that.

Of course it is! That's the price that Google announced and that's the price that it sells for on the Play Store.

Is it head and shoulders above the spec that you would expect on other phones in that price bracket? Absolutely. Does that make it very good value for money? Definitely. But it's still a £279 phone because that's its price point.

[Stuart_h]

Originally Posted by Hugh_

I brought mine from the googleplay store and it cost me £279, so for me it's a £279 phone.

for once we agree Hugh (well as long as we agree its £279 not £270)

[Stiggles]

Originally Posted by Hugh_

I brought mine from the googleplay store and it cost me £279, so for me it's a £279 phone.

No you didn't. You 'bought' it....

Anyway, Google announced it as a £279 phone bought only from them. LG who makes the phone charge more than that for it. Much more as does everywhere else.

[Stiggles]

Originally Posted by IslandNiles

Of course it is! That's the price that Google announced and that's the price that it sells for on the Play Store.

Is it head and shoulders above the spec that you would expect on other phones in that price bracket? Absolutely. Does that make it very good value for money? Definitely. But it's still a £279 phone because that's its price point.

That's only direct from Google's price though

Everywhere else is way over £350.

[konebyvax]

Originally Posted by Hugh_

I brought mine from the googleplay store and it cost me £279, so for me it's a £279 phone.

Do they allow you to bring stuff from the Google play store?

[Gormond]

Originally Posted by Hugh_

I brought mine from the googleplay store and it cost me £279, so for me it's a £279 phone.

You got free delivery then? As it cost me £289 including delivery.

Also as mentioned Google are taking a retailer cut on the sales, hence why it's closer to £400 everywhere else.

[c4rv]

Just a follow up question, has anybody actually had their screen replaced with CPW or LG (who google direct you to).

CPW want £23.50 just to look at it and LG won't even give a quote for looking at it but the guy on their helpline said it will be at least £20 to get a quote.

I had a look at replacing it myself but parts alone are £80 (and that is shipped from US) and the screen appears to be glued with the case and apparently can be a pain to separate.

[ihatemarmite]

You've made me nervous now. I have the nexus 4 with a silicon case that covers the back but not the screen.
Which is the best case?

Really bad luck on the screen. If it's new, I'd get google (LG) to repair it as I'd still want my warranty and it's a really good phone.

[jonner101]

If you don't want to wait 2 weeks you can do it your self.

I managed to crack the front screen and was able to repair it myself by using this video

The screens are quite expensive though as you have to buy the lcd and digitizer assembly in one unit

[Aly1]

That sounds like a lot of money.
I know you don't live near me but when I was in our local mobile phone repair shop getting my phone unlocked somebody came in with their iPhone with a cracked screen and he said he would replace it for £40.

[jonner101]

Originally Posted by Aly1

That sounds like a lot of money.
I know you don't live near me but when I was in our local mobile phone repair shop getting my phone unlocked somebody came in with their iPhone with a cracked screen and he said he would replace it for £40.

the digitizer and LCD are bonded on the Nexus so I think £40 is going to be out of the question for this phone

[Stiggles]

Do you not have any insurance for the phone?

[Aly1]

Originally Posted by jonner101

the digitizer and LCD are bonded on the Nexus so I think £40 is going to be out of the question for this phone

Sounds like a good reason not to buy this phone. Not that I've got a clue what a digitizer is!

[Stiggles]

Originally Posted by Aly1

Sounds like a good reason not to buy this phone. Not that I've got a clue what a digitizer is!

Most phones are like this now.

[Aly1]

Originally Posted by Stiggles

Most phones are like this now.

I don't even know what I'm doing on this forum! I only ventured in to get some advice on resetting my phone!

[c4rv]

Originally Posted by Stiggles

Do you not have any insurance for the phone?

nope, never damaged or lost a phone in over 15 years between me and my mrs. As I mentioned the plan was to get a proper case, just never got round to it.

[c4rv]

Originally Posted by ihatemarmite

You've made me nervous now. I have the nexus 4 with a silicon case that covers the back but not the screen.
Which is the best case?

Really bad luck on the screen. If it's new, I'd get google (LG) to repair it as I'd still want my warranty and it's a really good phone.

It didn't fall on the screen, it actually the edge of a paving block at an angle right where the bezel meets the screen. I would imagine if it had hit anywhere else I would have got away with it.

The official bumper may have saved it, any cover that comes round the side and meets up to the glass and stands proud of the screen would probably have saved it.