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Old 07-03-2013, 09:59
mark1971uk
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Join Date: Nov 2007
Location: middlesbrough
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hi
can anybody help me to sort out what this (authentication failed) means on my sons mobile? its along story which i wont bore u with but his now ended up with a orange sydney phone the problems is when he tries to send an email he gets this authentication failed message (his not on orange network with it his on giffgaff now) dunno if that makes any difference or not any ideas people?
thanks for any reply
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Old 07-03-2013, 10:08
Stuart_h
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Join Date: Jul 2005
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hi
can anybody help me to sort out what this (authentication failed) means on my sons mobile? its along story which i wont bore u with but his now ended up with a orange sydney phone the problems is when he tries to send an email he gets this authentication failed message (his not on orange network with it his on giffgaff now) dunno if that makes any difference or not any ideas people?
thanks for any reply
He is OK receiving emails but not sending ?
Can I assume we are not talking Gmail here but another email system ? If you have moved from Orange to GiffGaff you will need to change the 'send server' details to those that GiffGaff require rather than what was used by Orange.

try this link:
http://community.giffgaff.com/t5/Lea...highlight/true

hopefully will see you sorted
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Old 07-03-2013, 10:25
mark1971uk
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to be honest it doing my nut in he moved to giffgaff and he uses this wirless this to use the net via my router and his set up a hotmail addy on on his phone and that was fine and for whatever reason his changed addys to gmail and skymail .....all i know is lastnight skymail addy was fine and today he gets the authentication failed message(dunno why his changed addys am not even going to go there with him haha)
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Old 07-03-2013, 11:09
mark1971uk
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Location: middlesbrough
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He is OK receiving emails but not sending ?
Can I assume we are not talking Gmail here but another email system ? If you have moved from Orange to GiffGaff you will need to change the 'send server' details to those that GiffGaff require rather than what was used by Orange.

try this link:
http://community.giffgaff.com/t5/Lea...highlight/true

hopefully will see you sorted
sorted it .. cheers fella
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Old 07-03-2013, 11:33
Stuart_h
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sorted it .. cheers fella
no problem

its one of those things that they never really make clear. to be honest i have all my old 'legacy' email addresses auto-forwarding to my Gmail account as its much easier
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