[TheMask]

Google e-mail account set up on the phone but not by me or any other member of the family

Surly these cant just appear on your phone..

[alan1302]

Did you put your Google username/password in when you set your phone up initially?

[tealady]

You can't use the phone without a google account.
Well, you can if you want no updates and never want to add any apps.
GMail app is part of the standard ROM.

[TheMask]

Originally Posted by alan1302

Did you put your Google username/password in when you set your phone up initially?

No. As I never use the internet on my phone as I have no need to.

[TheMask]

Originally Posted by tealady

You can't use the phone without a google account.
Well, you can if you want no updates and never want to add any apps.
GMail app is part of the standard ROM.

To be honest Im not one for using the Apps it's just a phone to me if that makes sense.

I understand that GMail is part of the standard ROM. but where did it get the adress from if Ive never set an account up.

[alan1302]

Originally Posted by TheMask

No. As I never use the internet on my phone as I have no need to.

It's nothing to do with the Internet - when you get a new Android phone the initial setup asks for your e-mail address and password. You must have input it there and then Google will keep a record of it which is why Gmail know your e-mails address.

[TheMask]

Originally Posted by alan1302

It's nothing to do with the Internet - when you get a new Android phone the initial setup asks for your e-mail address and password. You must have input it there and then Google will keep a record of it which is why Gmail know your e-mails address.

I see what your saying but the e-mail address that was showning was not my adress never seen it before

[rosetech]

Can I get clarification on what you are saying please?

Is this a phone you have which has an existing email account on (i.e. that is not your gmail account)?

Do you want to use your account instead but it it is already showing a gmail account?

[SkipTracer]

Originally Posted by rosetech

Can I get clarification on what you are saying please?

Is this a phone you have which has an existing email account on (i.e. that is not your gmail account)?

Do you want to use your account instead but it it is already showing a gmail account?

Also the other suspect is, is this a new phone or second-hand and if it is new can you be sure it was not a returned item to the place you brought it.

[TheMask]

Originally Posted by rosetech

Can I get clarification on what you are saying please?

Is this a phone you have which has an existing email account on (i.e. that is not your gmail account)?

Do you want to use your account instead but it it is already showing a gmail account?

no its not my GMail account ..I dont have one..it appeared on my phone about 3 weeks ago

Originally Posted by SkipTracer

Also the other suspect is, is this a new phone or second-hand and if it is new can you be sure it was not a returned item to the place you brought it.

I have had the phone over a year and the address has never been on there before..Yes it was a new phone

[tealady]

I find it hard to conceive how you could not have a Gmail account. Have you ever used the maps or done any updates to the existing apps?
If you forget your pin or unlock pattern, you can login with your Gmail account, so if you don't have an account then you will. R stuck if you forget the pin.

[TheMask]

Originally Posted by tealady

I find it hard to conceive how you could not have a Gmail account. Have you ever used the maps or done any updates to the existing apps?
If you forget your pin or unlock pattern, you can login with your Gmail account, so if you don't have an account then you will. R stuck if you forget the pin.

Sorry to disapoint but I dont have a GMail account. To answer your question Ive never used the maps or upgraded the apps

[tealady]

From manage apps, what version of Google Play Store do you have? And what version of GMail?

[TheMask]

Originally Posted by tealady

From manage apps, what version of Google Play Store do you have? And what version of GMail?

Sorry but you have lost me..

[tealady]

Home\menu\manage applications
From there, you should see a list of apps. If you select Google Play Strore, at the top of the next screen it will say the version. What is yours (same for GMail).

[TheMask]

Originally Posted by tealady

Home\menu\manage applications
From there, you should see a list of apps. If you select Google Play Strore, at the top of the next screen it will say the version. What is yours (same for GMail).

Im sorry but are you sure were talking about the same phone

None of my buttons bring that up..

[Ultraman1966]

You can remove the account if you don't like it.
Looks like you're quite a novice. Go find settings from the app drawer... Or have we lost you already?

[TheMask]

Originally Posted by Ultraman1966

You can remove the account if you don't like it.
Looks like you're quite a novice. Go find settings from the app drawer... Or have we lost you already?

I have removed it but it would only go with a full reset..tried removing through settings but that was a no go.

the confusing thing is how it got there

[tealady]

OK HOME > MENU, and then tap Settings, then Applications.
p196,197

[TheMask]

Google mail version 2.2

[Ultraman1966]

Originally Posted by TheMask

Google mail version 2.2

Latest version I can see on my Nexus 4 is 4.2.2.

Try creating a new gmail account to replace the unknown one. Also, even a year ago this phone was getting on a bit. Are you sure it was brand new?

[TheMask]

Originally Posted by Ultraman1966

Latest version I can see on my Nexus 4 is 4.2.2.

Try creating a new gmail account to replace the unknown one. Also, even a year ago this phone was getting on a bit. Are you sure it was brand new?

Think there is a misunderstanding here. I dont want a GMail account Im just trying to find out how the one on my phone came about in the first place.

[tealady]

Originally Posted by TheMask

Google mail version 2.2

The latest version for you is 2.3.6.
So that means
i) You added it at the beginning and just didn't remember
ii) If you have teenagers, they added it but are keeping quiet
iii) Something rogue happened but as you rarely connect to the internet, not sure how.

What was it that alerted you to the email account?
What do you use the phone for? What apps do you use? That might give a clue.

[TheMask]

Originally Posted by tealady

The latest version for you is 2.3.6.
So that means
i) You added it at the beginning and just didn't remember
ii) If you have teenagers, they added it but are keeping quiet
iii) Something rogue happened but as you rarely connect to the internet, not sure how.

What was it that alerted you to the email account?

1. Never had any sort of e-mail on my phone

2. children all grown up and left home.

3 I have never to this day used the internet on my phone.

I pressed google mail app by mistake and there it was

do you know I dont even know why i gotr this phone all I do is text and make phone calls..I dont even use the apps..the phone was recomended to me when I was due to upgrade

[tealady]

If you have not connected up the phone to the internet, then there isn't a way for a rogue app to do anything (at least not without a lot of manual intervention).
So that leaves the initial setup. When you first got the phone, there would have been a lot of screens to go through before it was configured for use. One of these is to setup a google account. I suspect that you did do this, but didn't realise that it also relates to gmail. Since you haven't connected to the internet, then you wouldn't get any communications, so the fact that you only noticed 3 weeks ago isn't conclusive, since there would have been no activity to suggest the account have been there all the time.
Without being able to see the phone, not sure I can be of any more help on this one.