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useless BT website.


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Old 10-03-2013, 17:32
noise747
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Join Date: Dec 2007
Location: Herefordshire
Posts: 22,796

Trying to move my Dads phone number to his new place of abode and everytime I try to do it on the web site I get

Sorry…

There's been a technical error – but you can still place your order online.

To order a Broadband and Calls package, click here
To order a TV, Broadband and Calls package, click here
To add BT Vision to your BT broadband, click here
To order a new phone line, click here
To switch your calls back to BT Click here

Ref# CON-0003


Which means I have to phone BT, oh dear, not something I am looking forward to to be honest.
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Old 11-03-2013, 14:34
noise747
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Join Date: Dec 2007
Location: Herefordshire
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Ok, phoned BT up and it was a bit of a wait on the line because of the tariff my Dad is on, but it is now done and sorted with ease. British call centre, with Scottish accent, friendly and got the job done.

Well done BT, the reason why it did not work on line is because they are having problems.

They can do it when they try.
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Old 11-03-2013, 15:13
JulesandSand
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Join Date: Aug 2009
Location: Caledonia
Posts: 5,687
Which no. did you call to get a British (or Scottish call centre?
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