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Fault with BT Sonus


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Old 19-03-2013, 18:25
scribble38
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Join Date: Mar 2013
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I have a BT Sonus phone and last week we received a cold call and there was no one there. When we hung up our end the phone said on the display "line in use". BT checked the line and I have since plugged another phone into the line and this one works fine but if I plug the Sonus back in it still says "line in use".

Any ideas how I can convince my phone that it isn't in use?

Thanks for your help
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Old 19-03-2013, 19:31
M_at
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Have you power cycled the phone? (you may need to remove batteries in both the base and handset)
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Old 19-03-2013, 21:03
scribble38
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Yeah - tried that
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