I think my laptop has a virus... please help |
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#1 |
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I think my laptop has a virus... please help
Hi I am not sure what is going on with my laptop. I tried to type in a web address and when I typed the first letter it gave a list of random websites I had not visited. I tried other letters at random and it did the same thing. Random websites I had not visited.
Could anyone help please. I have used Norton 360 and did a scan but it only found tracking cookies which it labelled low risk. Also my cursor was getting a blue circle next to it every 5 or so seconds until I deleted temporary files and did the scan. What could this be? Should I use the Microsoft essentials thing? |
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#2 |
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Join Date: Mar 2005
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Go to malwarebytes and download their free scanner. Run a scan and see what it gives you.
http://www.malwarebytes.org/ |
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#3 | |
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#4 |
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I'd try the malwarebytes too afterwards. Basically, if both run successfully and both say nothing, then your problems are elsewhere.
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#5 | |
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Edit - also Norton 360 found no threats other than 29 tracking cookies. And a recent update by Microsoft does a maleware scan thing each month and the monthly scan was only a few days ago. |
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#6 |
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I don't know. Do the two scans we are talking about before you panic.
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#7 | |
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This (http://en.wikipedia.org/wiki/Autocom...n_web_browsers) says the matches come from your history list. So do a test and see if you can find one of the suggestions in your history. Things could, for e.g., get in your history by being popped open by another website. Have you, or somebody else, been cruising porn sites with lots of redirects and popups, for example? (Assuming your malware scans come back clean). |
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#8 | |
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I am stuck on downloading the malewarebytes though. It says it is going to download soon but it isn't. And a list of other anti spyware things are listed. |
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#9 | |
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On the link: http://download.cnet.com/Malwarebyte...=dl&tag=button Click the green "download now", then save (if the browser asks). Save the exe file to e.g. your Desktop, then run it. |
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#10 | |
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Still worth the OP running MalwareBytes etc. though... |
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#11 | |
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well I will try to download the malwarebytes thing. Is it safe to use? |
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#12 | |
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Never knew that. IE just seems to be places you have already been. |
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#13 | |
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Malwarebytes is safe to use and it's definitely worth doing a scan with it if you haven't already. |
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#14 |
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Oh I recently downloaded Internet explorer 10 because it came in an automatic update. Do you think that has anything to do with it? What is autocomplete is that what it is doing?
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#15 |
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#16 | |
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But in IE10 it lists websites I haven't even typed into the address bar. Is that autocomplete? |
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#17 |
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In Chrome I just assume it uses Google search to guess what you're trying to type in, combined with stuff in your history plus stuff you have bookmarked. With IE it'll probably be using Bing Search and doing something similar.
Autocomplete does what it says on the tin. With Autocomplete switched on, whenever you have a text box and start typing, autocomplete will try to autocomplete what you're writing. Basically... |
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#18 |
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Yes. As I say, it might just have been an avalanche of popups that did it. Carry on with testing with Malwarebytes. If you can't download it on the PC in question, try anothe browser on the same PC, or download it on your laptop, copy to a USB key and bring it to the problematic one.
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#19 |
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A-Haaaa..
Read this: http://superuser.com/questions/48736...-never-visited It seems like this is a new IE10 thing. So you are probably OK, but the Malwarebytes is still a good idea. |
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#20 | |
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Well Norton 360 and Microsoft essentials both found nothing. And the malwarebytes is currently still scanning. It is taking ages. |
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#21 | |
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Ok so it came back with results and found exploit.drop.gsa I think it removed it. But what is that? |
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#22 | |
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Then do the instructions to disable the autocomplete at the link I mentioned (if you so want). |
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#23 | |
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#24 | |
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Now thinking about it I think I had this with Internet explorer 9 when I first switched from IE8 and I think I remember disabling it before. Thank you for your help everyone. |
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#25 | |
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Oh btw, uninstall Malwarebytes now you're done. You've already got two AV packages on that PC and a third might cause trouble (and will slow it down in any case). |
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