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letter ftom BT Openreach |
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#1 |
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Forum Member
Join Date: Jul 2000
Location: Oxford, UK
Posts: 3,332
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letter ftom BT Openreach
Hey
We just had a letter through the door from BT Openreach informing us they need to to maintenance work. The letter looks dodgy, anyone else had this before? |
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#2 |
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Guest
Join Date: Mar 2013
Posts: 165
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Give BT a phone, they should be able to tell you if there's maintenance work due to get done.
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#3 |
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Forum Member
Join Date: Jul 2000
Location: Oxford, UK
Posts: 3,332
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The number at the bottom of the letter says its an answerphone and you need to leave your name, number and ref number and they will contact us. We are Virgin Media customers but there is an inactive BT line to our house.
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#4 |
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Guest
Join Date: Mar 2013
Posts: 165
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Maybe there's a quicker way to contact them on their website? Some have live chat.
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#5 |
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Forum Member
Join Date: Oct 2001
Posts: 26,381
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Quote:
The number at the bottom of the letter says its an answerphone and you need to leave your name, number and ref number and they will contact us. We are Virgin Media customers but there is an inactive BT line to our house.
There is a BT rep on here who could also check to see it if it genuine or not. |
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#6 |
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Guest
Join Date: Oct 2002
Posts: 10,517
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The number for Openreach is 0800 328 2873 for road works is that the number on the letter?
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#7 |
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Forum Member
Join Date: Jul 2007
Location: AFANDOU, Rhodes Greece
Posts: 2,973
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lamby.
what exactly is it that makes this letter look dodgy ? If not from BT who else is going to interfear with your installation |
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#8 |
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Forum Member
Join Date: Jul 2003
Location: Pennsylvania USA
Posts: 3,830
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I think that they write to every household as they don't have direct access to records on who is using services through local wiring. Its probably something like replacing the street cabinets to upgrade the equipment and so they are legally obliged to tell you in case your services are interrupted. If you use VM who cares anyway? They have no need to enter your home either way!
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