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Now TV screwup for Manchester Derby |
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08-04-2013, 23:44
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#1 |
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Join Date: Mar 2009
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Now TV screwup for Manchester Derby
http://community.nowtv.com/t5/Sports...p/89452#U89452
http://community.nowtv.com/t5/Sports...unread-message Oops. Looks like viewers missed all the goals! |
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09-04-2013, 00:19
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#2 |
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Join Date: Oct 2003
Location: Darn Sarf
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Woah... 60 pages of irate and justified complaints!
Not Sky Now TV's best day... full refund they may be giving but nevertheless, disastrous - and not only for the would-be viewers who paid! |
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09-04-2013, 00:41
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#3 |
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Inactive Member
Join Date: Dec 2012
Posts: 2,107
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Quote:
http://community.nowtv.com/t5/Sports...p/89452#U89452
http://community.nowtv.com/t5/Sports...unread-message Oops. Looks like viewers missed all the goals! Are people mad? Or just got more money than sense? Or maybe both?  Thats half a months Sky sub on BT. And nearly half a months sub via TalkTalk. Ouch. But Unicasting this kind of service has never been tried before. So I suppose problems were to be expected... Sixty pages of complaints...
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09-04-2013, 00:49
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#4 |
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Join Date: Dec 2012
Posts: 2,107
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Ohh...
It uses Microsoft's Silverlight. Anyone know why it uses Silverlight? |
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09-04-2013, 01:10
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#5 |
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Join Date: Feb 2009
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Quote:
Ohh...
It uses Microsoft's Silverlight. Anyone know why it uses Silverlight? |
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09-04-2013, 09:04
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#6 |
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Join Date: Aug 2010
Posts: 260
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Quote:
Ten quid for one game of football? (plus 24hrs access of course).
Are people mad? Or just got more money than sense? Or maybe both? Thats half a months Sky sub on BT. And nearly half a months sub via TalkTalk. Ouch. Of course in the end they got 50 minutes of nil-nil at no cost at all ... bargain! |
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09-04-2013, 10:05
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#7 |
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Join Date: Dec 2007
Location: Herefordshire
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Quote:
Ohh...
It uses Microsoft's Silverlight. Anyone know why it uses Silverlight? I agree with VisionMan1, £10 for one game of football, people must be mad. then again I think £15 a month for the now Tv service is £5 a month too much. They still have not got a PS3 app yet, I also thought they was going to do a pay as you go system as well as a subscription. |
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09-04-2013, 12:09
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#8 |
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Join Date: Nov 2006
Location: Winter Hill
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The reason so many people were using NOW TV last night was they.gave away 5000 free day passes.
The Sky Sports forum on NOW TV up until last night has been like a morgue. Sky have their heads firmly in the sand rejecting all criticism of the day pass sub model. They have a product nobody will pay for, offering a service last night that was a disaster from start to finish. Just one point of clarification I've been with the NOW TV Movie service since November and am still paying 8.99, which I think is a good deal for the Roku based Film app. |
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09-04-2013, 17:38
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#9 |
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Join Date: Feb 2006
Posts: 207
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Compared to £20-30 for a ticket to the game, it's a bargain. Compared to watching it, ahem, online for free, it's a ripoff.
In saying that, I'd probably pay the tenner for a big event. |
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09-04-2013, 18:02
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#10 |
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Join Date: Dec 2012
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Quote:
Compared to £20-30 for a ticket to the game, it's a bargain. Compared to watching it, ahem, online for free, it's a ripoff.
In saying that, I'd probably pay the tenner for a big event. |
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09-04-2013, 20:18
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#11 |
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Join Date: May 2005
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DRM mainly, something that can't really be done with flash. It is strange that all these on demand video suppliers are going for silverlight since Ms is more or less doing away with it.
I agree with VisionMan1, £10 for one game of football, people must be mad. then again I think £15 a month for the now Tv service is £5 a month too much. They still have not got a PS3 app yet, I also thought they was going to do a pay as you go system as well as a subscription. 
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09-04-2013, 20:29
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#12 |
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Join Date: Feb 2009
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It's in beta. Trust me on that one!!
Do you know anything about Now TV's intentions for sport via its YouView player?
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09-04-2013, 22:47
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#13 |
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Join Date: Mar 2009
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The reason so many people were using NOW TV last night was they.gave away 5000 free day passes.
Doesn't say much for Now TV, does it? One the biggest EPL games of the season and it falls over. I'm sure Sky will fix this issue but it doesn't inspire confidence in the service. |
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09-04-2013, 23:50
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#14 |
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Join Date: Mar 2002
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I was a beta tester for the sport service on nowtv and the video quality was shocking, even near the end of beta testing, it was so bad on occasion I just gave up watching it. Seems they learnt nothing from all the posts on their forum saying so
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10-04-2013, 10:20
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#15 |
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Join Date: Nov 2006
Location: Winter Hill
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So, their servers couldn't cope with 5,000 extra streams?
Doesn't say much for Now TV, does it? One the biggest EPL games of the season and it falls over. I'm sure Sky will fix this issue but it doesn't inspire confidence in the service. The whole day pass idea is skewed. Obviously even if it sells, (which I personally don't think there is a remote chance of), it means that for 95% of the time their servers will have almost zero use, then suddenly when a big event is on they are swamped with users. Doesn't seem to me to be the ideal for a streaming set up. |
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10-04-2013, 12:41
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#16 |
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Join Date: Oct 2003
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Totally agree.
The whole day pass idea is skewed. Obviously even if it sells, (which I personally don't think there is a remote chance of), it means that for 95% of the time their servers will have almost zero use, then suddenly when a big event is on they are swamped with users. Doesn't seem to me to be the ideal for a streaming set up. Of course, it could also have been their sign-up and payment system that fell over so that too would need huge amounts of spare capacity to handle big events and similar considerations would apply. Their forum thread is now up to page 141, at about 10 messages per page. |
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10-04-2013, 18:43
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#17 |
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They'd have to arrange short-term server rental at reasonable costs, to make it financially viable. But unless a lot of organizations are doing this for many different types of event, the server owners would themselves suffer large peaks and troughs in demand, so it would be expensive for Sky. A bit like creating your own Internet rush hour - and we know how inefficient rush hours are for train and bus companies!
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10-04-2013, 23:18
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#18 |
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Amazon's cloud servers work like that, providing more bandwidth when required, and it worked well enough for Netflix.
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10-04-2013, 23:38
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#19 |
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Join Date: Jun 2002
Location: Scotland, Dunfermline Area
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Quote:
Ten quid for one game of football? (plus 24hrs access of course).
Are people mad? Or just got more money than sense? Or maybe both? Thats half a months Sky sub on BT. And nearly half a months sub via TalkTalk. Ouch. But Unicasting this kind of service has never been tried before. So I suppose problems were to be expected... Sixty pages of complaints... Even the whole Now TV film servive seems dear after the first few months at £8.99 has ended. I will stay with the BT Vision player on my YouView box that I got added yesterday. Darren |
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11-04-2013, 00:08
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#20 |
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Join Date: May 2005
Posts: 879
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Quote:
I trust you
Do you know anything about Now TV's intentions for sport via its YouView player? |
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11-04-2013, 01:29
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#21 |
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Inactive Member
Join Date: Dec 2012
Posts: 2,107
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Quote:
Have no idea about it sorry, but I've that YouView can't support live streams yet and that's why Live Movies/Sport aren't available.
It's to do licensing rights issues, HD licensing rights issues, and the technical issues involved in Multicasting via Unicasting a VoD service, which Sky have never attempted before (and Sky are using Unicasting). YouView boxes will shortly support live SD and HD IP channels which will be supported by a Multicast Content Connect delivery network much in the same way as Netflix are now able to offer 7Mbps Super HD and 3D content, as they too have invested in, and have paid for, an Open Connect network to display their content. http://techcrunch.com/2013/01/08/net...t-3d-super-hd/ But I'm not aware Sky have made any such investment in Now TV. |
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11-04-2013, 11:56
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#22 |
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http://www.gizmodo.co.uk/2013/04/sky...ky-go-blunder/
Heh, their not having much luck with streaming at the moment, are they? |
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11-04-2013, 17:45
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#23 |
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Someone should tell Sky about this...
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11-04-2013, 18:27
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#24 |
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They should Believe in Better.
 "Sir, the possibility of successfully navigating an unknown IPTV field is approximately 3,720 to 1!" |
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11-04-2013, 20:54
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#25 |
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Join Date: Apr 2004
Location: Manchester
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Quote:
Interesting comment. But thats not actually the reason.
It's to do licensing rights issues, HD licensing rights issues, and the technical issues involved in Multicasting via Unicasting a VoD service, which Sky have never attempted before (and Sky are using Unicasting). YouView boxes will shortly support live SD and HD IP channels which will be supported by a Multicast Content Connect delivery network much in the same way as Netflix are now able to offer 7Mbps Super HD and 3D content, as they too have invested in, and have paid for, an Open Connect network to display their content. http://techcrunch.com/2013/01/08/net...t-3d-super-hd/ But I'm not aware Sky have made any such investment in Now TV. It is a shame Sky UK can't match up to the service offered by the likes of Sky Germany. I hear they have a fantastic live HD Sky Go streaming service full of live football and movies, yet the Sky Go application on my Xbox (not tried Now TV yet due to the ridiculous price - even during the trial) struggles to maintain a low quality picture despite being connected to a constant and stable 12Mbps ADSL pipe. Their refusal to listen to their customers wishes and even attempt to accommodate them is frustrating. Especially when they come out with crap like "It isn't possible to..." or "We currently have no plans to..." even though the same company only a few hundred miles away is doing exactly what British customers are asking for! /RANT
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