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"Dispatching soon" -- what a lie!


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Old 11-04-2013, 22:53
Veri
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My annoyance at the slowness of online booksellers has been rekindled!

To me, "dispatching soon" ought to mean a few hours at most. Not a few DAYS.
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Old 12-04-2013, 04:07
Muzski
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My annoyance at the slowness of online booksellers has been rekindled!

To me, "dispatching soon" ought to mean a few hours at most. Not a few DAYS.
Try prime on amazon - next day every time! it is amazing value over a year. I have bought many things from amazon because of it offering better value for items that elsewhere came with a postage charge for 3 day delivery. Bought with prime it's there next day and amazon has a no quibble money back guarantee again unlike many other sellers outside of the seven day selling. I think you can also share the service with a couple of others?

Or buy a kindle by the time you hit buy on your computer and pick up your kindle the book has been delivered!
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Old 12-04-2013, 12:57
Veri
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Try prime on amazon - next day every time! it is amazing value over a year. I have bought many things from amazon because of it offering better value for items that elsewhere came with a postage charge for 3 day delivery. Bought with prime it's there next day and amazon has a no quibble money back guarantee again unlike many other sellers outside of the seven day selling. I think you can also share the service with a couple of others?

Or buy a kindle by the time you hit buy on your computer and pick up your kindle the book has been delivered!
Yes, Amazon (despite it's faults) understands that people want their books quickly. I have a Kindle and Amazon prime, and normally even if I don't ask for 1-day delivery, I get the book in 2 days.

(I almost never use 1-day, because I find the courier services more trouble than they're worth and I get good results from Royal Mail.)

However, some books still don't transfer very well to Kindle (maps are often a problem, as are logical and mathematical formulae, and of course colour pictures), and many books aren't available as e-books.

If I want one of those books and Amazon doesn't have it or doesn't have it in stock (most used books and some new ones are in those categories), then I order from someone else, though usually via Amazon's site.

And I do partly blame Amazon for the misleading "dispatching soon" in such cases, because it's their system that says "dispatching soon", and it seems to say that automatically almost as soon as my order is placed. Also, Amazon's "dispatch estimate" for such books usually spans two days. That's not what I'd call soon.

I occasionally find a seller who sends the book the same day or (especially if the order was placed late in the day) the next day, but it's rare. (The curiously named Speedy Hen seems to be one of the quick ones.)
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Old 12-04-2013, 15:57
Veri
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Well, there's now nearly another full working day gone, and there's been no change at all in any of the "dispatching soon" orders.

In the past I've held back from giving low 'feedback' ratings to sellers who were just the usual sort of slow, but my patience is nearly at an end.

Anyone know of any online booksellers other than Amazon (and the Speedy Hen I mentioned above)? I'd be happy to pay a bit more to get faster service.
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Old 13-04-2013, 13:49
Veri
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Yet another day.

I wonder if it's something about Easter break that's making them all so slow.

Still, local bookshops all seem to working as usual and getting new books in.
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Old 18-04-2013, 21:34
VMRocks
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I think it has arrived.....
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Old 18-04-2013, 22:04
InsideSoap
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They usually give you a delivery date ages away so that when the book arrives it's actually 'early' or on time so unless the book arrived after the specified delivery date I can't see a reason to moan/give negative feedback.
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Old 25-04-2013, 17:41
Veri
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I think it has arrived.....
Well, by now, yes. But by then, no, I'd just stopped posting about it.

The books did eventually arrive, but I found that I could even order a book from Amazon in the US and get it sooner.

(The sellers aren't always so slow, though. Maybe is was because of Easter.)

They usually give you a delivery date ages away so that when the book arrives it's actually 'early' or on time so unless the book arrived after the specified delivery date I can't see a reason to moan/give negative feedback.
Yes, I've noticed those distant dates too.

Some of the dates are so far in the future that I think many people would be complaining before the full time had passed.

But what irritated me was that they said "dispatching soon" when that clearly wasn't happening (by the normal understanding of "soon").

Maybe I just have to start ignoring that status.
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Old 25-04-2013, 18:41
CLL Dodge
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Doesn't "dispatching soon" just mean they've taken your money and you can't cancel?
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Old 28-04-2013, 14:43
bobbit
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My annoyance at the slowness of online booksellers has been rekindled!

To me, "dispatching soon" ought to mean a few hours at most. Not a few DAYS.
Why not go to your bookshop?
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Old 28-04-2013, 23:13
CLL Dodge
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Why not go to your bookshop?
My local bookshop is shut, as is the one in the town where I work.

Trip up to London to buy books in a shop (I bought two on Saturday - signed first editions).
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