• TV
  • MOVIES
  • MUSIC
  • SHOWBIZ
  • SOAPS
  • GAMING
  • TECH
  • FORUMS
  • Follow
    • Follow
    • facebook
    • twitter
    • google+
    • instagram
    • youtube
Hearst Corporation
  • TV
  • MOVIES
  • MUSIC
  • SHOWBIZ
  • SOAPS
  • GAMING
  • TECH
  • FORUMS
Forums
  • Register
  • Login
  • Forums
  • Entertainment Services
  • Satellite
  • Freesat+ Recorders
Humax HDR1000s YouTube problem
Popjoc
15-04-2013
Hi,

Just recently purchased the Humax 1000s with freetime. However, I have noticed a major problem with the YouTube app.

After the box has been switched off, or left idle for a while, the app no longer works unless a full factory reset is done.

I do not want to have to keep resetting the box. Has anyone else noticed this issue, and if so, are there any solutions, or is it a bug that we will need a software update for.

Thanks in advance.
Last edited by Popjoc : 15-04-2013 at 18:38
REPASSAC
15-04-2013
Originally Posted by Popjoc:
“Hi,

Just recently purchased the Humax 1000s with freetime. However, I have noticed a major problem with the YouTube app.

After the box has been switched off, or left idle for a while, the app no longer works unless a full factory reset is done.

I do not want to have to keep resetting the box. Has anyone else noticed this issue, and if so, are there any solutions, or is it a bug that we will need a software update for.

Thanks in advance.”

Please explain "switched off" - do you not normally leave your unit in standby which is expected?
Popjoc
15-04-2013
Originally Posted by REPASSAC:
“Please explain "switched off" - do you not normally leave your unit in standby which is expected?”

Yes, sorry. The box is left in standby...Not switched off by power.
REPASSAC
16-04-2013
Originally Posted by Popjoc:
“Yes, sorry. The box is left in standby...Not switched off by power.”

Does the IPlayer still work when you have this problem?
How is the unit connected to your router - if you are using homeplugs do they have a power saving feature?.

Next time it happens - try entering looking at: system info - network.
Popjoc
16-04-2013
Originally Posted by REPASSAC:
“Does the IPlayer still work when you have this problem?
How is the unit connected to your router - if you are using homeplugs do they have a power saving feature?.

Next time it happens - try entering looking at: system info - network.”

Hi, both BBC iPlayer and ITV Player work fine. Its just YouTube that isn't woking.

I am using a wifi dongle at the moment, but would that be causing the problem, and would a homeplug setup resolve the issue?
itchyfeet88
16-04-2013
The same thing is happening with our box. All we can see is a black screen with the youtube logo.
Popjoc
18-04-2013
Contacted Humax Support and they are replacing the box, as they say this should not be happening.

Will let you know how the replacement goes when I receive it on Monday.
johnyb62
12-05-2013
Did the new box solve the problem? I've had the same plus some player error messages about adobe flash being missing (yeah strange I know)
VIEW DESKTOP SITE TOP

JOIN US HERE

  • Facebook
  • Twitter

Hearst Corporation

Hearst Corporation

DIGITAL SPY, PART OF THE HEARST UK ENTERTAINMENT NETWORK

© 2015 Hearst Magazines UK is the trading name of the National Magazine Company Ltd, 72 Broadwick Street, London, W1F 9EP. Registered in England 112955. All rights reserved.

  • Terms & Conditions
  • Privacy Policy
  • Cookie Policy
  • Complaints
  • Site Map