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Sky Sports HD minimum cost increased by £5 (8.5%) from today per month
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pjex
16-04-2013
During the football season I subscribe to the Entertaintment pack (£21.50), HD pack (£10.25) and Sky Sports (£21), so total monthly cost of £52.75. This is the cheapest price for sky sports HD unless you're on an offer.

I then cancel sports and HD packs over the summer as I only really watch football.

However from today the £52.75 minimum price is no longer offered, to get sky sports HD you now need; sky entertainment extra plus (£31.50), Sky Sports (£21) and the new HD pack (£5.25), a total monthly cost of £57.25 a £5 or 8.5% increase.

Is this replacing the annual September inflation rise or is there likely to be another increase then? If so Sky Sports minimum price is increasing significantly this year.

Is the extra cost a result of them paying more for the new premiership rights which starts from next season?
pjex
16-04-2013
Sky sports without HD minimum price remains £42.50, to upgrade to HD now costs £15.25 rather than £10.25.

Now the HD infrastructure is in place seems strange to make the HD extra charge 1/3 more expensive way out of kilter with the extra cost for them to broadcast in HD.

I know many have been hoping for a reduction in the £10.25 HD charge but looks like sky have put it up!
big_hard_lad
16-04-2013
Totally and utterly incorrect. Maybe you should check your facts before going on such a rant!

You don't need to pay the HD charge twice, the £5.25 is for those on Entertainment Extra+ to get the HD channels relating to that package. Anyone subscribing to Sport or Movies still pays 'only' £10.25 to get all HD channels relating to their package.
sodafountain
16-04-2013
Originally Posted by big_hard_lad:
“Totally and utterly incorrect. Maybe you should check your facts before going on such a rant!

You don't need to pay the HD charge twice, the £5.25 is for those on Entertainment Extra+ to get the HD channels relating to that package. Anyone subscribing to Sport or Movies still pays 'only' £10.25 to get all HD channels relating to their package.”

Think you misunderstood the OP (probably because of their ranting), but from what i can gather, they subscribed to Entertainment (not Extra), Sky Sports and HD, which is £52.75 a month, i believe.

If you go to the Sky Store now, you can select a HD box, select Entertainment at £21.50, Sports at £21, making it £42.50. You now though, cannot add the HD pack at £10.25 (making £52.75), unless you change to Entertainment Extra +, so the total price is £57.75.

Hope that makes sense as to what i believe the OP was talking about.

Whether this is an error on the website (but i doubt it, as it clearly states you need Sky Entertainment Extra +, a HD box and Sky Sports &/or Movies next to the £5.25 price tag), but there is no way online of adding just the HD pack with Sports/Movies without having the full Entertainment Extra + sub.
pjex
16-04-2013
Originally Posted by big_hard_lad:
“Totally and utterly incorrect. Maybe you should check your facts before going on such a rant!

You don't need to pay the HD charge twice, the £5.25 is for those on Entertainment Extra+ to get the HD channels relating to that package. Anyone subscribing to Sport or Movies still pays 'only' £10.25 to get all HD channels relating to their package.”

All of my facts were from the sky website, take a look yourself, the £10.25 HD pack is no longer available (unless you already have it) you must add entertainment extra+ and the new £5.25 HD pack.

This is the link; http://www.sky.com/shop/tv/

And in the legal section of this page;

'Sky Sports/Sky Movies in HD: £5.25pm extra. Only available to Sky Entertainment Extra+ customers.'

It clearly states you must have Sky Entertainment Extra+ in order to get the new £5.25 HD pack. Sky Entertainment Extra+ is £10 more than Sky Entertainment therefore HD costs £15.25 more.

Those are the facts from the Sky website. Big_hard_lad please explain why you have an issue with me using facts from the Sky website? Where are your facts from and why are they more accurate than the Sky website?

Given your harsh response to my inital post I really would like to understand where you get your facts from and feel the need to have a go at people for complaing about the fact they will have to pay more next season.
sodafountain
16-04-2013
Originally Posted by pjex:
“All of my facts were from the sky website, take a look yourself, the £10.25 HD pack is no longer available (unless you already have it) you must add entertainment extra+ and the new £5.25 HD pack.

This is the link; http://www.sky.com/shop/tv/

And in the legal section of this page;

'Sky Sports/Sky Movies in HD: £5.25pm extra. Only available to Sky Entertainment Extra+ customers.'

It clearly states you must have Sky Entertainment Extra+ in order to get the new £5.25 HD pack. Sky Entertainment Extra+ is £10 more than Sky Entertainment therefore HD costs £15.25 more.

Those are the facts from the Sky website. Big_hard_lad please explain why you have an issue with me using facts from the Sky website? Where are your facts from and why are they more accurate than the Sky website?

Given your harsh response to my inital post I really would like to understand where you get your facts from and feel the need to have a go at people for complaing about the fact they will have to pay more next season.”

I think the problem was with your wording, and how you explained it, as it is not £15.25 for HD, it is still £10.25 for HD, the other £5 if for the EXTRA part of Entertainment, something you presumably didn't have?

And no, i didn't realise they had done that, until you said.
pjex
16-04-2013
Originally Posted by sodafountain:
“Think you misunderstood the OP (probably because of their ranting), but from what i can gather, they subscribed to Entertainment (not Extra), Sky Sports and HD, which is £52.75 a month, i believe.

If you go to the Sky Store now, you can select a HD box, select Entertainment at £21.50, Sports at £21, making it £42.50. You now though, cannot add the HD pack at £10.25 (making £52.75), unless you change to Entertainment Extra +, so the total price is £57.75.

Hope that makes sense as to what i believe the OP was talking about.

Whether this is an error on the website (but i doubt it, as it clearly states you need Sky Entertainment Extra +, a HD box and Sky Sports &/or Movies next to the £5.25 price tag), but there is no way online of adding just the HD pack with Sports/Movies without having the full Entertainment Extra + sub.”

Thanks for backing me up, really frustrates me that some people on here complain about a lack of facts when I posted based on what I just read on sky's website how much more factual can you get than that!
pjex
16-04-2013
Originally Posted by sodafountain:
“I think the problem was with your wording, and how you explained it, as it IS NOT £15.25 for HD, it is still £10.25 for HD, the other £5 if for the EXTRA part of Entertainment, something you presumably didn't have.”

I just have entertainment, all I want is sports in HD, seems sky now force you to pay £10 to upgrade to entertainment extra+ (£10) and then they have a new sports/movies HD pack at £5.25, hence £15.25 extra.

It clearly states you need entertainment extra+ to be allowed the £5.25 hd pack so they are forcing you to take that £10 upgrade if you want sports hd (which I do).
pjex
16-04-2013
So to summarise if you want sky sports HD as a new customer the cheapest price is £57.25 (please try for yourself).

This is £5 more than I was paying for entertainment (£21.50), sports (£21) and HD pack (£10.25).

Anyone know why it's gone up £5, is it the new rights costing sky more?

Will there still be a September increase or is this it for this year?
lotrjw
16-04-2013
Its a shame that Sky didnt bring out an Entertainment + Pk (no 'Extra') for £26.50, then maybe people wouldnt have got so confused. Also I think that last £5.25 for movies and or sport in HD should have been split so say £2.50 for movies HD and £2.75 for Sport HD. Obviously if all packs taken together, then the Sky world and HD would be the same as they always were.
This could have led the way to eventually amalgamating the relivent HD pks into the SD pks!
sodafountain
16-04-2013
Originally Posted by pjex:
“So to summarise if you want sky sports HD as a new customer the cheapest price is £57.25 (please try for yourself).

This is £5 more than I was paying for entertainment (£21.50), sports (£21) and HD pack (£10.25).

Anyone know why it's gone up £5, is it the new rights costing sky more?

Will there still be a September increase or is this it for this year?”

As already explained, nothing has gone up by £5, as in the basic prices, Entertainment is still £21.50, Sports is still £21, and the HD pack is still £10.25, what HAS changed is the fact you now have to take Entertainment EXTRA to get Sports in HD, that's what the extra £5 is for, as Entertainment Extra is £26.50, an additional £5.

So no, it has nothing to do with rights or paying more for football for next season, the prices are the same, it is the packs you need that habe changed.
pjex
16-04-2013
The issue is the minimum price, lots of people (like me) don't want all the extra channels that they'll never get around to watching, sky biggest drive of subscriv=bers is Premier league football, hence the huge amount they spend on the rights.

Viewers just want access to the football at the lowest cost, granted this could be done without HD at a lower cost, but with most people now having invested a substantial amount on an HDTV they are going to want to watch the football in HD.

Sky have just increased the lowest price for HD football from £52.25 to £57.25, by forcing viewers to take entertainment extra instead of just entertainment, so you do get more channels for the extra fiver, but if all you want is HD football they are charging you another £5 per month.

Interesting to see how BT or Virgin respond as this change must now give them a better opportunity of competing on pirce. Obviously BT still need to get access to the sky HD channels.
pjex
16-04-2013
Originally Posted by sodafountain:
“As already explained, nothing has gone up by £5, as in the basic prices, Entertainment is still £21.50, Sports is still £21, and the HD pack is still £10.25, what HAS changed is the fact you now have to take Entertainment EXTRA to get Sports in HD, that's what the extra £5 is for, as Entertainment Extra is £26.50, an additional £5.

So no, it has nothing to do with rights or paying more for football for next season, the prices are the same, it is the packs you need that habe changed.”

But if you want sky sports hd it still costs £5 more, so it has gone up £5, the £10.25 HD pack is no longer available (unless you're already subscribed to it).
sodafountain
16-04-2013
Originally Posted by pjex:
“But if you want sky sports hd it still costs £5 more, so it has gone up £5, the £10.25 HD pack is no longer available (unless you're already subscribed to it).”

They don't sell a pack called Sky Sports HD, yes, it might cost you an extra £5 to get what YOU want, but that still does not mean that any price has increased by £5, as it has not, as you already say, you get lots of extra channels for that £5, whether you watch them or not isn't the point, that is what you are paying for, so you cannot say that HD has gone up to £15.25, as it has not.
lotrjw
16-04-2013
Originally Posted by sodafountain:
“As already explained, nothing has gone up by £5, as in the basic prices, Entertainment is still £21.50, Sports is still £21, and the HD pack is still £10.25, what HAS changed is the fact you now have to take Entertainment EXTRA to get Sports in HD, that's what the extra £5 is for, as Entertainment Extra is £26.50, an additional £5.

So no, it has nothing to do with rights or paying more for football for next season, the prices are the same, it is the packs you need that habe changed.”

sodafountain do you have any idea why Sky didnt introduce a Entertainment + pack (without the Extra bit) for £26.50? because it would have meant people didnt have to pay that extra bit for sports and or movies in HD
muppetman11
16-04-2013
Originally Posted by sodafountain:
“They don't sell a pack called Sky Sports HD, yes, it might cost you an extra £5 to get what YOU want, but that still does not mean that any price has increased by £5, as it has not, as you already say, you get lots of extra channels for that £5, whether you watch them or not isn't the point, that is what you are paying for, so you cannot say that HD has gone up to £15.25, as it has not.”

Correct HD hasn't gone up however I can see the OP's frustration why should he have to take Entertainment Extra if in fact this info is correct to add Sky Sports in HD and pay an extra fiver when clearly the Entertainment package offers him the channels he wants , its another example of just how inflexible pay TV providers packages are.
ktla5
16-04-2013
Or maybe someone in the (lack of) planning and ideas, missed it? give them a call and see what they offer (if anything) I suppose that is however one of the downsides of dipping in and out, as with most things, overall it costs more short term, but like long haul holiday, sometimes 14 days is the same price, or almost same price at 10 days!

On the other hand those with EE and wanted HD and no moves etc, are quids in, as EE+ is a fiver less, than they were paying or would have been paying
pjex
16-04-2013
Originally Posted by sodafountain:
“They don't sell a pack called Sky Sports HD, yes, it might cost you an extra £5 to get what YOU want, but that still does not mean that any price has increased by £5, as it has not, as you already say, you get lots of extra channels for that £5, whether you watch them or not isn't the point, that is what you are paying for, so you cannot say that HD has gone up to £15.25, as it has not.”

Agreed, but anyone who wants the sky sports channels in hd for the cheapest price will pay an extra £5 per month unless they are an existing subscriber on the old £10.25 a month HD pack which is no longer available to new subcribers.

Unfortunately I fall in to the category as I've dropped the old HD pack for the summer not being aware I couldn't get it back in August, instead of it I'll have to upgrade to entertainment extra plus for £10 and get loads of extra channels I don't want and then pay for the new £5.25 HD pack.

Probably my fault for cancelling sports and hd over the summer but I prefer to be out and about on a light evening rather than sat in front of the tv. I imagine I'm not the only one in the same boat, I suspect a lot of people drop sports ove the summer as well. Of course the issue isn't dropping the sports over the summer but the hd pack that maybe a smaller group of subscribers.

Anyway if you took 2 new subcribers who want sky sports in hd at the minimum price, one who joined in March will be getting it at £52.75 but the new customer signing up today will be paying £57.75.

The whose point of my thread it to try and understand why Sky have done this, is it just to increase revenue? Of course being a business increasing revenue is always going to be a key objective as long as it doesn't drive customers away. Would be interesting to know the price point at which customers would start leaving in their droves, Sky's aim should be to get as close to this point as possible without going over it. How far away are they?
Digi Man
16-04-2013
Perhaps the OP could retain his/her current package over the summer months rather than cancelling, not ideal I know, but it's probably their best option is it not?
pjex
16-04-2013
Originally Posted by ktla5:
“Or maybe someone in the (lack of) planning and ideas, missed it? give them a call and see what they offer (if anything) I suppose that is however one of the downsides of dipping in and out, as with most things, overall it costs more short term, but like long haul holiday, sometimes 14 days is the same price, or almost same price at 10 days!

On the other hand those with EE and wanted HD and no moves etc, are quids in, as EE+ is a fiver less, than they were paying or would have been paying”

Yes some gain, but only those paying more. Sky's strategy is to up ARPU as this is always a hot item in their financial results. This change benefits the higher revenue subscribers they like but causes the lower revenue ones to pay more pushing up the all important ARPU.

Ideally Sky wants everyone on entertainment extra as it's £60 a year more revenue across millions of customers without it costing them much more as the programs are already paid for. So this appears to be a way of getting people over to the extra pack, I imagine there eventual aim is to lose the basic entertainment pack although at £21.50 it serves a purpose to get people in the door at a low price and then you tempt them up the price ladder with all the extras.
Kolin Klingon
16-04-2013
No one is forced to pay anything. They are not forcing another £5 out of you like they are not forcing F1 HD viewers to cough up an extra £5 or lose F1.

Sky are wonderful and what they do is always right and correct.

Sky TV is for us elitists and if you can't afford it then it's not for you.

Rupert for Prime Minister I say!

(There you go! A post that addresses everything and answers everything.)
chenks
16-04-2013
Originally Posted by pjex:
“Ideally Sky wants everyone on entertainment extra as it's £60 a year more revenue across millions of customers without it costing them much more as the programs are already paid for. So this appears to be a way of getting people over to the extra pack, I imagine there eventual aim is to lose the basic entertainment pack although at £21.50 it serves a purpose to get people in the door at a low price and then you tempt them up the price ladder with all the extras.”

but it's a drop in £5pm for some that choose to change to this package though.

me for example, i currently don't have sports or movies, so i can change to this and save £5pm. (i dumped sports a month or so ago as i was rarely watching it - SSN is enough for me at the moment).
R410
16-04-2013
Originally Posted by Kolin Klingon:
“No one is forced to pay anything. They are not forcing another £5 out of you like they are not forcing F1 HD viewers to cough up an extra £5 or lose F1.

Sky are wonderful and what they do is always right and correct.

Sky TV is for us elitists and if you can't afford it then it's not for you.

Rupert for Prime Minister I say!

(There you go! A post that addresses everything and answers everything.)”

Sky are not forcing Sky Sports F1 viewers to cough up any extra money. Existing customers will still get it. It is only new customers that have to get the Sky Sports pack to get it. Something that was obvious it was going to happen.
ktla5
16-04-2013
I think more will 'gain' than lose, quite a few are on EE, with no sport or Movies and paying a tenner for HD, now they will pay a fiver less, swings and roundabouts, winners and losers, sadly you are on the wrong swing this time
Kolin Klingon
16-04-2013
Originally Posted by R410:
“Sky are not forcing Sky Sports F1 viewers to cough up any extra money. Existing customers will still get it. It is only new customers that have to get the Sky Sports pack to get it. Something that was obvious it was going to happen.”

Sky are not forcing anyone to do anything. I thought I made that clear?

It's just my imagination that existing customers are playing £5.25 more for just one channel.

I have given all the facts of the matter. Little else to say really.
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