I have a HD ready freeview TV which I have had for about 5 years now and have never had any problems accessing all the freeview channels. I recenty purchased a freeview digital recorder and am now not able to access any of the BBC channels through this. All the other freeview channels are accessible and I am able to record them. Can anyone tell me why this is? The recorder is a RF loopthrough and I have connected all the cables as per the instructions.

Have you tried retuning?

If you are struggling to access channels on the TV with the new recorder in place then look for a "Power Saving" option in the recorder's settings menus which may have the effect of turning off RF pass-through when in standby mode.

DON'T. Never retune when you lose channels, you will just wipe all trace of them from the memory, so when the fault is cleared they won't be there.

I have tried retuning several times

The recorder has never picked up any BBC channels since the first installation. Yet I can still pick them up on the TV. Its a pain as it means I can't recorder any programmes from BBC.

You need to say what the make and model is.
There are dedicated sub-forums for this where you will likely find the answer is already posted.
Try transmitters to check which channels you receive. It maybe you need to manually tune the box. Humax Example. The sub-forum will advise if there are any tricks (such as pulling out the aerial at a certain point).

3 possibilities
(1) Recorder has power saving ( as posted above ) : switch off the power saving will allow RF feed to the TV
(2) You have a hdmi lead near to your aerial feed from the recorder to the tv ? -- separate them -- unless well screened leads are used the proximity of the 2 leads will kill the signal to the TV
(3) your aerial is marginal - use the on screen signal level of your TV to diagnose .
Generally it has to be one of the above !

Really? You must have real difficulty when channels move then as you wouldn't retune. As it happens the OP has never been able to receive these channels in the first place so was not going to lose anything by retuning.

The problem is with the PVR not getting the channels not the TV.

It may of course still be a marginal signal problem if the TV is better than the PVR in this respect.

Its a Bush BU11FVRDS V1.1. Looking at the signal it is between 91-94%. Not sure what it is through TV only. No other cables connected apart from the aerial to RF IN on PVR, RF OUT from PVR to TV and SCART as per the instructions. Why would the aerial give perfect reception to the TV, but not when it is fed through PVR? TBH I am seriously thinking of just returning the PVR, the whole thing is driving me nuts!!! Before I got my freeview TV I had a set top box through the same aerial and was able to receive all the channels without any problem.

I am reading this as the TV is now missing the stations not the PVR ?

Are you absolutely sure that in the PVR menu "power save" is off ? and that RF pass through is switched on . either of these will cause your problem .

If by power save you mean "auto standby" yes I have switched this off. As for turning RF pass through on there is nothing to indicate how this would be done, if required. I have simply connected all the cables to the sockets as the instructions state.

There's a few hits on that model in http://forums.digitalspy.co.uk/forum...aysprune=&f=90 . Might be worth getting the thread moved there.

That's not what I got from post #6, I agree some clarification would be useful.

Auto Sby is not power saving.

Automatic Standby turns the box ofter 3hrs if no remote or button activity is detected.

Power saving in standby is a deep standby mode that reduces the power consumption to a minimum. One thing that is turned off is the small amplifier that passes the aerial signal through the box.

Both are specified as mandatory in a EEC power saving directorate.

Where will I find whether the power saving is turned off? I have been through the menu and settings but nothing jumps out at me?

Just to clarify I can receive BBC channels through the freeview TV, but not through the PVR. BBC channels will not install despite several retunes

Have spoken to Technical support about this problem who have suggested I either need an aerial booster or an attenuator - do either of these sound reasonable solutions? I don't want to be shelling out for equipment that won't necessarily help.

That is just randomly stabbing in the dark as a attenuator cuts down the signal and a aerial booster ( more correctly described as a amplifier ) increases your signal . Which way do you want your signal to go to ?

Don't take this the wrong way but I don't think you are technical ?

It might be worth paying a local aerial fitter to get things sorted out particularly if you are going to be in your home for a while to come ?