There was a fault on our line which was resolved by BT Openreach, however, in discussing with AOL's engineers on the phone I asked about the slow upload speed.
Currently the max I'm getting is 448kbps upstream. Next door is with TalkTalk (same company, different brand) and gets close to 1Mbps upstream. Same for guy across the road who is with Sky broadband.
AOL's engineers claimed that because our line rental is still with BT, we are on the "Fujitsu" exchange which is limited to 448kbps. This is despite the local exchange being enabled for AOL and TalkTalk (checked on Samknows).
Do you guys have any advice as I'm finding Skype video calls are really suffering with an upload speed of 40-45kb/sec.
I'd like to improve this speed but I'm wary of going fully LLU as it apparently can result in total line downtime when switching to a different provider.
Currently the max I'm getting is 448kbps upstream. Next door is with TalkTalk (same company, different brand) and gets close to 1Mbps upstream. Same for guy across the road who is with Sky broadband.
AOL's engineers claimed that because our line rental is still with BT, we are on the "Fujitsu" exchange which is limited to 448kbps. This is despite the local exchange being enabled for AOL and TalkTalk (checked on Samknows).
Do you guys have any advice as I'm finding Skype video calls are really suffering with an upload speed of 40-45kb/sec.
I'd like to improve this speed but I'm wary of going fully LLU as it apparently can result in total line downtime when switching to a different provider.