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Do any landline providers install on a Saturday?


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Old 24-04-2013, 21:19
hedgidj
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For various reasons, I have had two engineer visits at our new house missed by the engineer and they say they can only install on a weekday.

As it is really awkward to have any more weekdays off, I asked for a Saturday appointment.

Apparently Openreach wont install on a Saturday.

Is this just for my provider, or do any other companies have an agreement to have Openreach fit a landline on a weekday?
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Old 25-04-2013, 06:04
Steven L Hunter
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If you live in a cabled area they usually install on a Saturday
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Old 25-04-2013, 06:52
hedgidj
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No, no cable here, openreach monopoly on ondtalls. Noghtmare.

Thanks for the info.
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Old 25-04-2013, 07:11
Steven L Hunter
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I guess all the others will be installed by Openreach you would think that they would do Saturdays
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Old 25-04-2013, 10:40
hedgidj
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Aye you would in this day and age. Maybe have to do without phone and broadband until half term or something.

We are in and out all day most days but tying in down to a whole am or pm is nearly impossible.
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Old 25-04-2013, 22:32
Icaraa
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I have a feeling it is some providers. Openreach engineers certainly work Saturdays, not overtime, on a rota so there will be engineers in your area working.

Maybe it costs more for a Saturday install so some providers don't do it. Could also be that Openreach only deal with faults on Saturdays and Sundays, not installs.
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Old 03-06-2013, 11:37
neil79
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We are in and out all day most days but tying in down to a whole am or pm is nearly impossible.
That's your problem and not the installers. If tradesmen and delivery people have to chase up people who are in out all the time they would never get any work done and it would not be cost effective to run any business like that.
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Old 03-06-2013, 13:13
hedgidj
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That's your problem and not the installers. If tradesmen and delivery people have to chase up people who are in out all the time they would never get any work done and it would not be cost effective to run any business like that.
I understand what you are saying but twice ghey turned up at the wrong time, twice they tave not come at all, once they went to the wrong address. We took a day off last week and he turned up albeit in the atfernoon when the email said the morning and all the stuff is now onstalled, new socket, lead to the pole etc but it still isnt on as they have no spare ports in the distribution point so we have to wait again whilst they find a different distribution point.

Three months now and still not on. We have been in when we have supposed to be every time but have now used all my holidays up.

Nightmare.
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