will orange replace my charger?

big brother 9 · 01-05-2013, 22:42

I have insurance through orange for my s3 and my charger dpesnt seem tp be working properly. Do you think they will send me a new one out.?

PollyPerm · 02-05-2013, 09:22

I highly doubt it. Whenever I've used my insurance they only ever send the phone itself - and I believe even these are likely to be refurb models.

big brother 9 · 02-05-2013, 11:59

Ok cheers for the replie

Step666 · 02-05-2013, 15:00

How long have you had it?
All accessories included in the box have some sort of warranty on them but they're shorter than the warranty on the handset itself.

If memory serves, you get 6 months for a charger, I think.

PollyPerm · 02-05-2013, 15:06

You can buy official Samsung ones online for under a fiver.

Mr Dangerous · 02-05-2013, 21:24

save the effort of insurance, just buy a new one considering they are cheap as chips.

psionic · 02-05-2013, 21:34

Yeah it's not worth all the hassle for a charger.

TennisFreak08 · 10-05-2013, 07:20

Chargers are not covered under
warranty or insurance as they are
considered accessories.

An insurance claim wouldn't be cost effective in any case. The excess fee would be, what? Fifty quid? You can pick up a charger for a fraction of that.

The Sack · 10-05-2013, 09:51

just use any micro usb charger

big brother 9 · 10-05-2013, 15:38

Quote:

Originally Posted by The Sack

just use any micro usb charger

i havebeen and fear this is the problem that my phone seems to be problematic with its charging, anyway i bought an "official" charger from ebay for £6 and it seems to be doing the trick

Step666 · 10-05-2013, 19:54

Quote:

Originally Posted by TennisFreak08

Chargers are not covered under
warranty or insurance as they are
considered accessories.

That's incorrect.
Samsung provide a 12-month warranty on accessories that come in the box with their handsets and 6 months on batteries - http://www.samsung.com/uk/support/ht...on.html#mobile

Other manufacturers offer similar shortened warranty periods for stuff that comes in the box with the phone.

01-05-2013, 22:42	#1
big brother 9 Forum Member Join Date: Dec 2007 Posts: 15,030	will orange replace my charger? I have insurance through orange for my s3 and my charger dpesnt seem tp be working properly. Do you think they will send me a new one out.?

02-05-2013, 09:22	#2
PollyPerm Forum Member Join Date: Feb 2012 Location: London Posts: 72	I highly doubt it. Whenever I've used my insurance they only ever send the phone itself - and I believe even these are likely to be refurb models.

02-05-2013, 11:59	#3
big brother 9 Forum Member Join Date: Dec 2007 Posts: 15,030	Ok cheers for the replie

02-05-2013, 15:00	#4
Step666 Forum Member Join Date: May 2012 Location: Scotland Posts: 1,274	How long have you had it? All accessories included in the box have some sort of warranty on them but they're shorter than the warranty on the handset itself. If memory serves, you get 6 months for a charger, I think.

02-05-2013, 15:06	#5
PollyPerm Forum Member Join Date: Feb 2012 Location: London Posts: 72	You can buy official Samsung ones online for under a fiver.

02-05-2013, 21:24	#6
Mr Dangerous Inactive Member Join Date: Jan 2013 Location: Surrey Posts: 883	save the effort of insurance, just buy a new one considering they are cheap as chips.

02-05-2013, 21:34	#7
psionic Forum Member Join Date: May 2002 Location: Crystal Palace TX Posts: 19,702	Yeah it's not worth all the hassle for a charger.

10-05-2013, 07:20	#8
TennisFreak08 Forum Member Join Date: Dec 2011 Location: Swansea Posts: 9,035	Chargers are not covered under warranty or insurance as they are considered accessories. An insurance claim wouldn't be cost effective in any case. The excess fee would be, what? Fifty quid? You can pick up a charger for a fraction of that.

10-05-2013, 09:51	#9
The Sack Forum Member Join Date: Jan 2003 Location: S6 1SW WTID UTO FTB Posts: 6,327	just use any micro usb charger

10-05-2013, 15:38	#10
big brother 9 Forum Member Join Date: Dec 2007 Posts: 15,030	Quote: Originally Posted by The Sack just use any micro usb charger i havebeen and fear this is the problem that my phone seems to be problematic with its charging, anyway i bought an "official" charger from ebay for £6 and it seems to be doing the trick

10-05-2013, 19:54	#11
Step666 Forum Member Join Date: May 2012 Location: Scotland Posts: 1,274	Quote: Originally Posted by TennisFreak08 Chargers are not covered under warranty or insurance as they are considered accessories. That's incorrect. Samsung provide a 12-month warranty on accessories that come in the box with their handsets and 6 months on batteries - http://www.samsung.com/uk/support/ht...on.html#mobile Other manufacturers offer similar shortened warranty periods for stuff that comes in the box with the phone.

DS Forums

will orange replace my charger?