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Old 02-05-2013, 12:40
Izak
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Location: Stockport, Cheshire
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We use Outlook 2010 at work and I use it to set reminders for tasks and meetings. It has always worked well until last week when I started to notice a few task reminders I had not appearing. However I thought Iíd possibly dismissed these by accident on the previous reminder, but today, I had an important meeting and Outlook never reminded me (thankfully I remembered myself so didnít miss it!).

I have tried a few tricks listed on the internet but nothing seems to work. Our work computers are locked down quite a bit meaning we cannot assess the command prompt or the run command, so instead I made a shortcut to Outlook putting the following parameters:

/cleanreminders
/resetfolders

but these havenít worked and reminders are still refusing to work, can anyone advise as to how to fix the problem?

PS. We run Windows XP Professional at work

Thanks
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Old 02-05-2013, 15:06
platelet
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i'm not sure if you're saying you never get reminders now, or if it's still an intermittant issue - but if it's the latter then I believe reminder preferences are inherited from the organiser at least in 2007.

In other words if the person who booked the meeting had no reminder on it, that's how it would have landed in your calendar
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Old 02-05-2013, 15:49
Izak
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i'm not sure if you're saying you never get reminders now, or if it's still an intermittant issue - but if it's the latter then I believe reminder preferences are inherited from the organiser at least in 2007.

In other words if the person who booked the meeting had no reminder on it, that's how it would have landed in your calendar
Thanks for your reply. I don't seem to be getting any reminders now. I have set up several tests but none have popped up with a reminder.

I set up the meeting reminder manually myself last week. I set up the meeting time and a reminder to appear 15 minutes prior to the meeting but nothing appeared.

I also have a weekly recurring event that has always appeared without fail 5 minutes prior to the event, but this week nothing appeared.

I suppose if worst comes to worst I'll have to get in touch with the IT team but as I know quite a bit about computer troubleshooting, I always try to fix issues myself.
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Old 02-05-2013, 16:34
Stig
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Have you checked the Reminder settings under Options, Advanced?
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Old 02-05-2013, 16:46
Izak
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Have you checked the Reminder settings under Options, Advanced?
Thanks for your reply.

Checked all the settings and Reminders are set to show up. I've just deactivated them and reactivated them then done another test, setting an event and to remind me 5 minutes prior, but nothing showed.

Just asked one of my colleagues and the reminders are showing up on their system ok so it can't be an exchange problem.
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Old 02-05-2013, 16:57
Stig
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Thanks for your reply.

Checked all the settings and Reminders are set to show up. I've just deactivated them and reactivated them then done another test, setting an event and to remind me 5 minutes prior, but nothing showed.

Just asked one of my colleagues and the reminders are showing up on their system ok so it can't be an exchange problem.
Do you use Outlook Web Access? Check if they appear in a browser, so at least you can see if it's a local install problem.
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Old 02-05-2013, 23:43
Izak
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Do you use Outlook Web Access? Check if they appear in a browser, so at least you can see if it's a local install problem.
My employer has disabled the use of the web access so unfortunately I can't check it that way.

However I did use another PC in the office today and reminders didn't appear on that either.
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