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Cannot delete picture on computer


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Old 05-05-2013, 19:36
Steveaustin316
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Earlier today, I tried to delete a picture on my computer, but the moment I clicked on the file, my PC instantly froze up and I had to restart it. I have tried several times since, but the second I click on the file, everything always freezes up.

I am able to scan the folder in which the picture is contained and no viruses or spyware were found. Also, my computer seems to be running fine otherwise.

Any ideas as to what the problem is?
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Old 05-05-2013, 19:36
big brother 9
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are you the administrator?
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Old 05-05-2013, 19:37
Steveaustin316
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are you the administrator?
I haven't messed with those settings.
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Old 05-05-2013, 20:22
newda898
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If you're happy to delete it, try downloading and using File Assassin: http://www.malwarebytes.org/products/fileassassin/

Does this only happen on this particular image?

This should get rid of it once the program has restarted your computer.
On another note, have you run a full scan of the system? With anti virus software, and the free version of Malware Bytes: http://www.malwarebytes.org/products/malwarebytes_free/
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Old 05-05-2013, 22:31
Stig
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Earlier today, I tried to delete a picture on my computer, but the moment I clicked on the file, my PC instantly froze up and I had to restart it. I have tried several times since, but the second I click on the file, everything always freezes up.

I am able to scan the folder in which the picture is contained and no viruses or spyware were found. Also, my computer seems to be running fine otherwise.

Any ideas as to what the problem is?
Have you got some kind of picture preview turned on?

In any case, try a boot into Safe Mode: keep tapping the F8 key as the PC boots up. Try deleting from there, then reboot again.
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Old 05-05-2013, 23:00
jsmith99
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I had that problem once, no idea why, but in that case it was selecting the file which caused the problem.

I created two files (using copy+paste and rename) in the folder the picture was in. One file came above the picture in the folder listing, the other below it.

Then I just selected the set of three files using the 'shift' key, and deleted them as a group.
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Old 06-05-2013, 11:46
Zenith
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Earlier today, I tried to delete a picture on my computer, but the moment I clicked on the file, my PC instantly froze up and I had to restart it. I have tried several times since, but the second I click on the file, everything always freezes up...
Are you double clicking to open the file first, or just single clicking to select the file?

Does the same thing happen if you single click with the right mouse button, as well as the left?
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Old 06-05-2013, 15:34
flagpole
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i think my first effort would be to delete it from the command line.
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Old 07-05-2013, 12:28
barbeler
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I wouldn't mind betting that CCleaner would delete any corrupt temporary files and allow you to delete it.
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Old 07-05-2013, 21:57
Steveaustin316
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Problem solved, I just deleted the entire folder and did a system restore and everything seems to be fine.

There wasn't any valuable data lost that wasn't already backed up.
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Old 07-05-2013, 23:21
d'@ve
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Was about to suggest checking the length of the file path (drive letter, all folders in the chain, and the file itself). If it's too long for Windows, your computer may freeze - it's happened to me. 255 characters is the limit IIRC.

Solution, if it's that and happens again, is to rename one or more of the folders in the path to shorten them. You can always change them back again later, after moving or renaming the offending file.

Glad you solved it, thought I'd mention this as if it was that, it could happen again. Long file names downloaded from the net, and a long folder path, can make life difficult.
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Old 08-05-2013, 01:04
redtux
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Was about to suggest checking the length of the file path (drive letter, all folders in the chain, and the file itself). If it's too long for Windows, your computer may freeze - it's happened to me. 255 characters is the limit IIRC.

Solution, if it's that and happens again, is to rename one or more of the folders in the path to shorten them. You can always change them back again later, after moving or renaming the offending file.

Glad you solved it, thought I'd mention this as if it was that, it could happen again. Long file names downloaded from the net, and a long folder path, can make life difficult.
Plus one to this - maybe should be a sticky
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Old 08-05-2013, 17:20
indeedicus
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Although relatively rare, I'm thinking that the problem with a picture file (or indeed any other type of file) being undeletable is down to a bad sector on the hard disk drive. I've sometimes tried to delete unwanted files off SD cards, and I couldn't delete them because the computer would always freeze up, but after running the error-checking facility, (Properties > Tools > Error-Checking), the file in question was deletable. I've never had it happen with a hard disk drive, but you might want to try, just in case.
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Old 08-05-2013, 17:49
max99
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Although relatively rare, I'm thinking that the problem with a picture file (or indeed any other type of file) being undeletable is down to a bad sector on the hard disk drive. I've sometimes tried to delete unwanted files off SD cards, and I couldn't delete them because the computer would always freeze up, but after running the error-checking facility, (Properties > Tools > Error-Checking), the file in question was deletable. I've never had it happen with a hard disk drive, but you might want to try, just in case.
It's certainly one of the options to try if the usual rebooting, Safe Mode or File Unlocker doesn't work.

With images and videos, it's often the preview that can cause problems. Changing the Folder View or deleting the hidden thumbs.db file will usually fix it.
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