Netflix Issue -- Recommended 10 Movies Missing

scotty2oo6 · 14-05-2013, 23:15

So i use netflix on both my laptop and my samsung smart tv.
In the last week the recommended top 10 films category has disappeared on both.

Is everyone else having this issue or is it just me?? I'm really hoping netflix havent deleted this section

Philip Wales · 15-05-2013, 15:03

I find sometimes my recently watched list disappears which can be a pain, but it turns up eventually.

scotty2oo6 · 15-05-2013, 21:46

is anyone else with the US netflix able to confirm if they still have the top 10 catagory??

-GONZO- · 16-05-2013, 10:35

All the Categories apart from recently watched are completely random and do change now and then.
Personally I wouldn't worry about it.

scotty2oo6 · 17-05-2013, 00:19

i've noticed it has now disappeared in mexico and on the canada one.
Im guessing they have deleted the catagory

what a shame

-GONZO- · 17-05-2013, 07:37

Quote:

Originally Posted by scotty2oo6

i've noticed it has now disappeared in mexico and on the canada one.
Im guessing they have deleted the catagory

what a shame

No they haven't deleted it. It shows up on all my devices.
As I said above, each of the categories are random for each user and do change now and then.

scotty2oo6 · 17-05-2013, 13:58

great news i was looking for

adm123 · 21-05-2013, 22:46

It seems to come and go. I suspect it depends on how busy the servers are, and at very busy times it doesnt get shown to reduce the load.

scotty2oo6 · 24-05-2013, 17:05

ive not had it on any device for over 3 weeks now strange

-GONZO- · 24-05-2013, 19:10

Quote:

Originally Posted by scotty2oo6

ive not had it on any device for over 3 weeks now strange

Have you given Netflix a call to see what they have to say as it seems to be only affecting you?

scotty2oo6 · 25-05-2013, 18:24

no i havant called them as i dont want to sound silly hehe

-GONZO- · 25-05-2013, 19:58

Quote:

Originally Posted by scotty2oo6

no i havant called them as i dont want to sound silly hehe

No more silly than posting about it on here

The way I see it, Netflix are the only ones that can give you answers to your issue.

scotty2oo6 · 26-05-2013, 02:25

i will call them tommorrow

scotty2oo6 · 11-06-2013, 19:21

UPDATEEEEE****

So i got very annoyed with my netflix as loads of the categories were disappearing so i closed my account and opened a new account (with a free trial) and got my top 10 back.

However after 3 or so weeks it has gone, i finally spoke to someone that netflix today who told me the good news was top 10 recommended is to be no more. Instead it has been spread out to give each customer more films like the one's they have rated highly. He told me it is part of the website becoming more Alive ha.

Views??

14-05-2013, 23:15	#1
scotty2oo6 Forum Member Join Date: Aug 2012 Posts: 228	Netflix Issue -- Recommended 10 Movies Missing So i use netflix on both my laptop and my samsung smart tv. In the last week the recommended top 10 films category has disappeared on both. Is everyone else having this issue or is it just me?? I'm really hoping netflix havent deleted this section

15-05-2013, 15:03	#2
Philip Wales Forum Member Join Date: Feb 2013 Location: South Wales Posts: 5,866	I find sometimes my recently watched list disappears which can be a pain, but it turns up eventually.

15-05-2013, 21:46	#3
scotty2oo6 Forum Member Join Date: Aug 2012 Posts: 228	is anyone else with the US netflix able to confirm if they still have the top 10 catagory??

16-05-2013, 10:35	#4
-GONZO- Forum Member Join Date: Dec 2005 Location: Kent Posts: 8,954	All the Categories apart from recently watched are completely random and do change now and then. Personally I wouldn't worry about it.

17-05-2013, 00:19	#5
scotty2oo6 Forum Member Join Date: Aug 2012 Posts: 228	i've noticed it has now disappeared in mexico and on the canada one. Im guessing they have deleted the catagory what a shame

17-05-2013, 07:37	#6
-GONZO- Forum Member Join Date: Dec 2005 Location: Kent Posts: 8,954	Quote: Originally Posted by scotty2oo6 i've noticed it has now disappeared in mexico and on the canada one. Im guessing they have deleted the catagory what a shame No they haven't deleted it. It shows up on all my devices. As I said above, each of the categories are random for each user and do change now and then.

17-05-2013, 13:58	#7
scotty2oo6 Forum Member Join Date: Aug 2012 Posts: 228	great news i was looking for

21-05-2013, 22:46	#8
adm123 Forum Member Join Date: Jun 2012 Posts: 8	It seems to come and go. I suspect it depends on how busy the servers are, and at very busy times it doesnt get shown to reduce the load.

24-05-2013, 17:05	#9
scotty2oo6 Forum Member Join Date: Aug 2012 Posts: 228	ive not had it on any device for over 3 weeks now strange

24-05-2013, 19:10	#10
-GONZO- Forum Member Join Date: Dec 2005 Location: Kent Posts: 8,954	Quote: Originally Posted by scotty2oo6 ive not had it on any device for over 3 weeks now strange Have you given Netflix a call to see what they have to say as it seems to be only affecting you?

25-05-2013, 18:24	#11
scotty2oo6 Forum Member Join Date: Aug 2012 Posts: 228	no i havant called them as i dont want to sound silly hehe

25-05-2013, 19:58	#12
-GONZO- Forum Member Join Date: Dec 2005 Location: Kent Posts: 8,954	Quote: Originally Posted by scotty2oo6 no i havant called them as i dont want to sound silly hehe No more silly than posting about it on here The way I see it, Netflix are the only ones that can give you answers to your issue.

26-05-2013, 02:25	#13
scotty2oo6 Forum Member Join Date: Aug 2012 Posts: 228	i will call them tommorrow

11-06-2013, 19:21	#14
scotty2oo6 Forum Member Join Date: Aug 2012 Posts: 228	UPDATEEEEE**** So i got very annoyed with my netflix as loads of the categories were disappearing so i closed my account and opened a new account (with a free trial) and got my top 10 back. However after 3 or so weeks it has gone, i finally spoke to someone that netflix today who told me the good news was top 10 recommended is to be no more. Instead it has been spread out to give each customer more films like the one's they have rated highly. He told me it is part of the website becoming more Alive ha. Views??

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Netflix Issue -- Recommended 10 Movies Missing