Originally Posted by robot1000:
“It's quite frustrating that there is no indication on the e-ticket whatsoever, as to what time to arrive.”
They tell everyone to arrive at around 6pm, yet people queue at 12-1pm.
So, if they told people that they should arrive at 12-1pm then people would probably start queuing at 9am. Therefore there's no way they can tell you when to queue on the tickets.
However, when we went to X Factor we rung up the day before to ask when to arrive and they told us noon - so we always find it best to ring up and ask to avoid disappointment as they are always very open about stuff.